Multimodal Learning
Canvas Help and Support for Faculty
Canvas Technical Support 24/7
- Toll Free Phone Support: Login to Canvas and click Help for the support hotline
- Email Canvas Support: support@instructure.com
- Finding Help Within Canvas
- Instructor Canvas Orientation
- Search the Canvas Instructor Guide
- Canvas Mobile Guides - Phones and Tablets
Course Request Forms
Submit a course request form for the following types of courses:
- Request a Canvas DESIGN course
- Request to have Canvas courses cross-listed
- Request to separate auto-combined course sections
- Request an independent study, practicum or research course
Canvas Faculty Video Tutorials
Full Canvas Video List for Instructors
- Canvas Instructor Overview
- Course Home Page Customization
- Assignments Overview
- Discussions Overview
- Quizzes Overview
- Modules Overview
- Gradebook Overview
- Speedgrader Overview
Help Documents
- Browser Privacy Settings and Resolving Unsafe Scripts
Enable presentation of Canvas content in Chrome and Firefox. - Start of the Quarter Procedures - Summer 2026
- End of Quarter Procedures - Spring 2026
- New Process Jan. 6, 2022 Set Up Canvas For A Student With An Incomplete
- Publishing Your Canvas Course
A Canvas course must be published before students can gain access. - Locate the SIS ID For Your Canvas Course
This information is useful when requesting assistance and support. - Import Questions into Respondus & Publish a Test to Canvas
- Canvas Process Guide - updated FEB 2025
This guide explains how courses are populated, instructor and student access and other Canvas procedures
Canvas Support for Students
- Get Started in Canvas: Student Guides module is located in the Canvas Commons. Commons is available only to instructors. The module can be imported into any Canvas course by the instructor. Here is the guide on How do I import and view a Commons resource in Canvas?
- Canvas Support for Students
Be sure to distribute this information to students in your course(s).
CWU News
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