Counseling Services
Crisis
If you are experiencing a life-threatening mental health emergency, please call 911 and ask for emergency assistance.
Student Counseling Services Crisis Resources
- Available Monday through Friday 9:30-12 and 1-4:30
- Available in-person, by zoom, or by phone
- Available even if you aren't eligible for ongoing services with us
- Access by:
- Call us: 509-963-1391
- Drop by: Black Hall 225-30
Please note that we are closed daily from 12:00p-1:00p for lunch and are closed for university holidays or other university closures.
Additional crisis supports:
- BetterMynd: 844-287-6963 or +1-919-866-3211 if calling from outside the United States (24/7 support and crisis line; staffed by counselors)
- Kittitas County Crisis Line: 509-925-4168 (24/7; staffed by counselors)
- National Crisis Line: call 988
- Text Crisis Line: Text "HEAL" to 741741 (24/7; staffed by trained volunteers)
- Text Crisis Line: Text "STEVE" to 741741 (24/7 for BIPOC; trained volunteers)
- Trevor Project: 866-488-7386 (24/7; LGBTQI+; trained volunteers)
- Trans Crisis Line: 877-565-8860 (7a-1p Pacific Time; trained volunteers)
- Veterans Crisis Line: 800-273-8255 and Press 1 (24/7; trained volunteers)
- Veterans Text Crisis Line: Text "START" to 838255 (24/7; trained volunteers)
- Lifeline: 800-799-4889 (24/7; TTY or text; trained volunteers)
- En Espanol: 888-628-9454 (24/7; trained volunteers)
- Domestic Violence: 800-799-7233 (24/7; trained volunteers)
- Sexual Assault Hotline: 800-656-4673 (24/7; trained volunteers)
It is ok to ask for help!
If it is big and important to you, it is big and important! You don't have to decide if you need crisis support based on how someone else might define a crisis. This isn't a full list of reasons someone might need crisis support - from Student Counseling Services or a crisis line - but some common reasons students need urgent support.
- Thoughts of suicide, self-harm, or harming others
- Recent trauma (including sexual assault, relationship violence, discrimination)
- Recent significant loss
- Strong emotional reaction that does not lessen in response to time and self-soothing
- Frightening or threatening thoughts or experiences
- Highly time-sensitive decision with significant emotional, psychological, or relational impacts
- Crisis sessions are designed to address the need for brief emotional stabilization, risk assessment/intervention, and focused problem solving.
Concerned Others
If you have reason to believe someone is experiencing a life-threatening mental health emergency, please call 911 and request emergency assistance.
Anyone concerned about the mental health or welfare of a Central Washington University student may call Student Counseling Services (509-963-1391) during our normal business hours and request a phone consultation with a staff member. While we are unable to provide information about any student, we can help problem solve your concerns, share resources, and make recommendations. After hours and over the weekend, concerned others can call the local crisis line at 509-925-4168 for advice and assistance.
While Student Counseling Services is happy to provide guidance and recommendations, our confidentiality restrictions and practice laws often make it difficult for our department to directly act except in extreme circumstances. However, it is often helpful for other Student Engagement and Success offices to know your concerns about a student's welfare. You can help a student access a number of support services by completing a Concern and Support Form. This report is not about getting a student in trouble, but getting a student the support they need. Be sure to choose "Student Concern/Case Management" for the type of report. The Concern and Support Form can be completed by anyone. The Suicide Concern Report can be completed by anyone who has concerns about a student's ability to keep themselves safe.
In addition, any of the crisis line resources listed for students will also provide consultation and guidance to concerned others. You do not personally need to be in crisis or a student to access these support resources, with the exception of the BetterMynd support line.
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Contact
Student Counseling Services
Black Hall 225-30
- Counseling@cwu.edu
- 509-963-1391
- Fax: 509-963-9308
Mondays 9:30-12 and 1-4:30
Tuesdays 8-12 and 1-4:30
Wednesdays 8-12 and 1-4:30
Thursdays 8:00-12:00 and 1:00-4:30
Fridays 8-12 and 1-4:30
Closed 12-1 for lunch
Closed University holidays
Closed last two weeks of December