Multimodal Learning

Finding Help in Canvas

Using the "Help" Button

  • Use the Help button to provide feedback or to report an issue or error.
  • The Help button is located at the bottom of the left-side global navigation

The location of the Canvas "Help" button displayed in the bottom left corner of the Canvas page.

  • This button is located at the bottom of the page, regardless of the window size. Make sure to click the Help button on the page you are having issues with. This will help CWU Canvas Support figure out what the problem is.
  • Once you click on the Help button, you will be given options to choose from that include Ask Your Instructor a Question, Search the Canvas Guides, Report a Problem, Chat with Canvas Support, Canvas Support Hotline, CWU Canvas Help & Support, and Submit a Feature Idea.

The Help menu after pressing the Help button. Under the title "Help" is displayed multiple options such as "Ask your Instructor a Question".

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