Service Desk
Remote Access for CWU Faculty and Staff - VPN/Network Drives
CWU's VPN (Virtual Private Network) is for active users only. VPN is available upon request - if you would like to request access you can do so here: VPN Access Request Form.
- To load the new VPN Client, open an internet browser and click the address below. Login with your CWU username and password. https://remote.cwu.edu
- After you log in, the paloalto (GlobalProtect Portal) Network page will open. You will use this portal to download the VPN client appropriate for the kind of system you are using. Most modern windows systems run 64 bit. Linux distributions are not currently supported.
- The download will appear at the bottom of the page and then be accessible through your Downloads folder on your computer's file system.
- On a Mac this process will look like this.
- The download will appear at the bottom of the page and then be accessible through your Downloads folder on your computer's file system.
- Install the program (client).
- On Windows, you can launch Global Protect from the start menu or system tray (the carrot next to the date/time). The icon will appear as a grey globe when not connected.
- On Windows, you can launch Global Protect from the start menu or system tray (the carrot next to the date/time). The icon will appear as a grey globe when not connected. On Mac you will find the client here.
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Connect to the VPN (Gateway/Portal address is remote.cwu.edu). Login using your MyCWU credentials.See the instructions above for these images.
- On Windows, you can launch Global Protect from the start menu or system tray (the carrot next to the date/time). The icon will appear as a grey globe when not connected. On Mac you will find the client here.
- Once connected, you should see the following page:
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For Windows:
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For Windows:
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This means that you have successfully connected via VPN.
Additional notes:
For more detailed instructions you can refer to these Knowledge Base articles:
VPN Instructions for PC - Accessing the Campus Network Remotely.VPN Instructions for Mac - Accessing the Campus Network Remotely
In order to access your network drives or workstation, you will need to map them to your computer. Follow this article to set that up: Connecting to a Network Drive
To remote into a Windows 10 computer over VPN, please follow this article: Remoting Into Windows 10 Desktop Over VPN
To remote into a Mac computer over VPN, please follow this article: Mac OS X Remote Desktop Assistance
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