Ergonomics


What is Ergonomics?

Ergonomics is the science of fitting the task to the worker to maximize productivity while reducing discomfort, fatigue, and injury.

Injury Risk Factors

Risk factors that are associated with ergonomics include things like awkward postures, repetitive tasks, long durations, and/or forceful exertions. These risks don't often happen from one particular event they usually occur over the course of time causing them to be a cumulative risk. So just because something doesn't hurt you today does not mean that it won't down the road.

The causes of these risks most often involve musculoskeletal injuries; things like Tendonitis, DeQuervain’s Tenosynoviti, Ganglion Cyst, Medial Epicondylitis (Golfer’s Elbow), Lateral Epicondylitis (Tennis Elbow), Carpal Tunnel Syndrom, Thoracic Outlet Syndrome, Cubital Tunnel Syndrom, and etc.

Requests for Ergonomic Evaluations

CWU EH&S has a Certified Office Ergonomic Evaluator (COEE) who can provide guidance to employees who have questions or concerns. Employees can request an online office ergonomic self-assessment, which includes questions about areas of discomfort and produces recommended workstation adjustments and training resources to help alleviate the areas of discomfort. When an online self-assessment is completed, EH&S will review and determine if an on-site visit is warranted by our COEE. The request form can be found at [insert Request Ergonomic Assessment form].

Consultants

CWU EH&S does not currently have resources to provide ergonomics assessments for non-office work environments. For these types of assessments, an outside consultant may be a good option for departments to address potential risk factors for the development of musculoskeletal injuries. Consultants will evaluate workstations or work tasks to determine if changes should be made to better fit the employee.

Office Ergonomics

Introduction

Ergonomics is a scientific discipline, which is concerned with improving the productivity, health, safety, and comfort of people, as well as promoting effective interaction among people, technology, and the environment in which both must operate.

Responsibility

Departments are encouraged to purchase adjustable equipment for the reasonable accommodation of users. Some users may have special needs, such as left-handedness, color blindness, vision impairment, etc. The goal should be flexibility to accommodate the user population so that personnel may interface effectively with equipment. Equipment should be sized to fit the individual user.

Purpose

Ergonomic furniture should be designed to facilitate task performance and minimize fatigue and injury by fitting equipment to the body size, strength, and range of motion of the user. Office furnishings, which are generally available, have adjustable components that enable the user to modify the workstation to accommodate different physical dimensions and the requirements of the job. Ergonomically designed furniture can reduce pain and injury, increase productivity, improve morale, and decrease complaints.

The purchase of equipment should be task specific to eliminate:

  1. Static or awkward posture,
  2. Repetitive motion,
  3. Poor access or inadequate clearance and excessive reach,
  4. Display that is difficult to read and understand, and
  5. Controls that are confusing to operate or require too much force. Therefore, the furniture that is selected should be suitable for the types of tasks performed and be adaptable to multi-purpose use. Office workstations must be designed carefully to meet the need of the staff and to accomplish the goals of the facility.
  6. Objectives should support humans to achieve the operational objectives for which they are responsible. There are three goals to consider in human-centered design.
    1. Enhance human abilities
    2. Overcome human limitations
    3. Foster user acceptance

To achieve these objectives, there are several key elements of ergonomics in the office to consider.

  1. Equipment - video display terminals/monitors
  2. Software design - system design and screen design for greater usability
  3. Workstation design: chairs, work surfaces, and accessories. Environment: space planning, use of colors, lighting, acoustics, air quality, and thermal factors
  4. Training - preparing workers to deal with technology

Recommendations

To give departments guidance in selecting office furniture and setting up workstations, the following guidelines are from the American National Standards Institute and the Environmental Health and Safety Center. Included are diagrams and a checklist to guide you through the process.

Chairs

Office chair adjusted procedure for a more comfortable, neutral, seated posture.

Seat Height

Seat height should be pneumatically adjusted while seated. A range of 16 to 20.5 inches off the floor should accommodate most users. Thighs should be horizontal, lower legs vertical, and feet flat on the floor or on a footrest. Seat height should also allow a 90-degree angle at the elbows for typing.

Seat Width and Depth

A seat width of 17 to 20 inches suffices for most people and should be deep enough to permit the back to contact the lumbar backrest without cutting into the backs of the knees. The front edge should be rounded and padded. The seat slant should be adjustable (0 to 10 degrees). Avoid bucket-type seats. The seat should swivel easily.

Backrest

The backrest should offer firm support, especially in the lumbar (lower back) region, should be 12 to 19 inches wide, and should be easily adjustable both in angle and height, while sitting. The optimum angle between the seat and back should permit a working posture of at least 90 degrees between the spine and thighs. Seat pan angle and backrest height and angle should be coordinated to allow for the most comfortable weight load on the spinal column.Seat Material A chair seat and back should be padded enough to allow comfortable circulation. If a seat is too soft, the muscles must always adjust to maintain a steady posture, causing strain and fatigue. The seat fabric should "breathe" to allow air circulation through clothes to the skin.

Armrests

Armrests are optional, depending on user preference and the task performed. They should not restrict movement or impede the worker's ability to get close enough to the work surface. The worker should not rest his or her forearms while keying.

Workstation Design

  1. Correct workstation height depends upon the user of a workstation and upon the chair and other factors that interact with the user and table. The idea is for the user to be able to sit at the workstation with the keyboard in place and be able to easily maintain a 90 to 100-degree elbow angle and straight wrists while keying. The height of an adjustable keyboard support should adjust between 23 and 28 inches to accommodate most but not all users. 26 inches is a recommended compromise position while leg clearance must still be considered.
  2. Leg-room: Knee spaces should allow a worker to feel uncrowded and to allow some changes of position even with the keyboard support lowered to the correct level for use. The knee space should be at least 30 inches wide by 19 inches deep by 27 inches high to comply with the requirements of the Americans with Disabilities Act. For those using a footrest, clearance must be calculated with the legs in place on the footrest. Likewise, the depth of the "clearance envelope" for both legs and toes should be evaluated while the workstation user is in a normal working position at the workstation (determined by the design of the seating system and the way the user sits). Drawers and support legs (for furniture) should not go where human legs need to fit.
  3. The workstation top should be big enough to allow space not only for all computer-related necessary equipment, but also for paperwork, books, and other materials needed while working at the computer. Working with materials on chairs and at odd angles has the potential for neck and other body strain. Frequently used items should be kept close to avoid long reaches. A general recommendation is that the work area top should be at least as big as the standard office desk – 30 inches by 60 inches. A depth of at least 30 inches allows flexibility in the use/reuse of the work area. Usable space may be maximized by good wire/cable management.
  4. The thickness of the work surface: One inch

Accessories

Footrest

Situations will arise in which a user is perfectly adjusted for keyboard use and with the monitor at a correct angle, but his/her feet do not rest flat on the floor. A footrest may be used to correct this problem.

Document Holder

Use a document holder instead of resting a copy on the tabletop. This helps to eliminate strain and discomfort by keeping the copy close to the monitor and at the same height and distance from the user's face as the screen.

Wrist Rests

Wrists should only be used to support the wrist in pauses between typing if this is comfortable for the individual. Placing the wrists on a wrist rest while typing can create a bend in the wrists and pressure on the carpal tunnel. Wrist rests should have rounded, not sharp, edges and should provide a firm but soft cushion.

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