Student Technology Requirements

Student Technology Information


Certain technologies including a desktop computer or laptop, consistent internet connection, and up-to-date applications are required for effective learning online. If you are unsure of your ability to participate in classes or collaborative sessions with your classmates and teachers, consult the requirements and guidelines below. Always follow-up with an instructor if you have special requirements or limitations that may impede your ability to engage with course materials as intended.

  • Internet Connection

    An internet connection with a 5MBps upload speed and 10MBps or higher download speed is recommended for all CWU students.

  • Supported Operating Systems
    • Windows 10 and higher is supported. Microsoft have disclosed a targeted October 2025 end date for Windows 10 support, at which time all students should be on Windows 11 for optimal compatability.

    • MAC OS 14 and higher.

    We recommend that you have administrative rights to the computer used for your coursework so you can load software or apply updates as required. If you must use a computer over which you do not have administrative rights (such as a library or lab computer, or a workplace computer), you may experience difficulties with needed functions, such as installing plug-ins.

  • Productivity Tools

    CWU licenses a wide variety of software for student use.

    Instructions for licensing and installing Microsoft Office 365, Adobe products, Azure, Wolfram, and other enterprise computing solutions can be found on the Information Services webpage.

  • Supported Internet Browsers

    The following web browsers are supported for using Canvas. Due to the successive release cycles of some supported Internet browsers, the two latest releases of each browser are supported. Older browser versions may cause problems using course software.

    Internet Explorer/Edge will work, but is typically not a preferred browser alternative.

    Internet Browser Settings

    The following browser settings are essential:

    • Pop-Up Blocker: disabled
    • Javascript: enabled
    • Java: enabled
    • Cookies: enabled
  • Computer Requirements

    The majority of modern Windows laptops and Mac desktop computers and Macbooks will meet the general requirements for online, distance, and hybrid classes. 

    Recommended technology minimums are: 

    • CPU: Quad-core or better, 2Ghz or higher (i5/i7, AMD equivalent)
    • System Memory: 4GB or higher.
    • Hard drive: 100 GB available drive space.
    • Monitor capable of 720p.
    • System sound capability and built-in or external speakers.
    • System microphone capability (built-in or external via USB).
    • Webcam: 720p or better (built-in or external via USB).

    While mobile and lightweight notebook devices (i.e., smartphones, tablets, Chromebooks) may enable completion of some coursework, they are not guaranteed to work in all situations. The safest alternative is having access to a Windows or Mac computer in the event your mobile device does not fulfill the requirements of the course.

  • Additional Information and Recommendations

    Screen Settings

    Your screen resolution (dimensions) should be set at 1280 x 720 or higher.

    Special Software Access:

    Some courses may require purchase of additional software. Oftentimes, requisite software is available at an educational discount for students. Vendors such as Adobe or Apple will provide this information and what you need to do to acquire the discount (i.e., provide evidence of university enrollment). Information about software is typically provided in the syllabus for your course.

    Purchase software

    • Students can purchase software applications and operating systems at academic pricing online from the Wildcat Shop

Configuring Browsers

Pop-Up Blockers must be turned off. If you have problems after logging into Canvas after clicking links that may open a new window, you probably have your browser set to block pop-ups. This has been occurring when students try to take tests that are set to open in a new window. In this case a blank page appears after the link is clicked to take the test. 

Taking Online Tests

Your instructor may set up quizzes or tests in your Canvas course site. To reduce the possibility of technical problems, here are some good practices to follow:

  • Clear your browser cache and cookies (Mac or PC). This reduces the chance that older web pages or data may interfere with your quiz responses.
  • Take the quiz from a wired (not wireless) Internet connection. This lowers your chance of losing data if the connection drops for some reason (Canvas does save your data if you lose connection)
  • Plan to complete the quiz or test in one session.

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