Computer Support Services (CSS)

CSS technicians provide a second level of support in conjunction with Service Desk technicians for a coordinated delivery of service.

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In This Section

Computer Support Services supports the mission of CWU by providing technical assistance to Faculty/Staff and Student computer users. Support includes desktop computing, software, printing, computer labs, and hardware purchasing and disposal.

Computer Hardware

Learn about CWU computer and printer standards, specifications and new equipment purchasing.

Read more about "Computer Hardware"

Computer Software

Learn about standard software loads along with CWU-licensed software available for faculty, staff and students.

Read more about "Computer Software"

Student Computer Labs

Discover software on the Student Campus and Virtual Lab Computers, how and where students print, and guest access.

Read more about "Student Computer Labs"

Technology Guides

Learn about CWU technology and services available as well as recommendations for personal computer purchases.

Read more about "Technology Guides"

Student Computer Technicians

Meet the hands and feet of Computer Support Services.

Read more about "Student Computer Technicians"

CSS provides services including, but not limited to:

  • New hardware purchase inquiries
  • CWU-owned hardware warranty and out-of-warranty support
  • Computer systems imaging and delivery
  • New equipment processing and asset management
  • Software installation and assistance
  • Computer lab management
  • Network and local printer support
  • Distribution of CWU site-licensed software.

Our technicians also assist customers with data transfer from old to new computers when new equipment is installed.

Looking for a different division in Information Services? Return to the Information Services home page.

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