Testing Services

Contact Us

Bouillon 125
400 East University Way
Ellensburg, WA 98926-7427
Phone:(509) 963-1847
Fax: (509) 963-1849
E-mail: Testing.Services@cwu.edu

Survey for Faculty

If you use Testing Services to process scantrons and/or provide accommodations for your students, please fill out this survey.

Feedback:

	Yes	No	N/A
If you have visited the website, were directions there clearly understood?	If you have visited the website, were directions there clearly understood? - Yes	If you have visited the website, were directions there clearly understood? - No	If you have visited the website, were directions there clearly understood? - N/A
If you have visited the website, were forms easily found?	If you have visited the website, were forms easily found? - Yes	If you have visited the website, were forms easily found? - No	If you have visited the website, were forms easily found? - N/A
If you have you called or emailed Testing Services was the response timely?	If you have you called or emailed Testing Services was the response timely? - Yes	If you have you called or emailed Testing Services was the response timely? - No	If you have you called or emailed Testing Services was the response timely? - N/A
Have you visited Testing Services Website?	Have you visited Testing Services Website? - Yes	Have you visited Testing Services Website? - No	Have you visited Testing Services Website? - N/A
Have you called or emailed Testing Services?	Have you called or emailed Testing Services? - Yes	Have you called or emailed Testing Services? - No	Have you called or emailed Testing Services? - N/A
If you have you called or emailed Testing Services was the response clearly understood?	If you have you called or emailed Testing Services was the response clearly understood? - Yes	If you have you called or emailed Testing Services was the response clearly understood? - No	If you have you called or emailed Testing Services was the response clearly understood? - N/A

Which service are you submitting this survey for?

	Scantron Scanning	Providing Accommodations
Which service are you submitting this survey for?	Which service are you submitting this survey for? - Scantron Scanning	Which service are you submitting this survey for? - Providing Accommodations

Scantron Scanning

	Strongly Agree	Agree	Neither Agree or Disagree	Disagree	Strongly Disagree
The coversheet was easy to fill out?	The coversheet was easy to fill out? - Strongly Agree	The coversheet was easy to fill out? - Agree	The coversheet was easy to fill out? - Neither Agree or Disagree	The coversheet was easy to fill out? - Disagree	The coversheet was easy to fill out? - Strongly Disagree
Submitting my scantrons was easy?	Submitting my scantrons was easy? - Strongly Agree	Submitting my scantrons was easy? - Agree	Submitting my scantrons was easy? - Neither Agree or Disagree	Submitting my scantrons was easy? - Disagree	Submitting my scantrons was easy? - Strongly Disagree
My results were returned quickly (within 24 hours)?	My results were returned quickly (within 24 hours)? - Strongly Agree	My results were returned quickly (within 24 hours)? - Agree	My results were returned quickly (within 24 hours)? - Neither Agree or Disagree	My results were returned quickly (within 24 hours)? - Disagree	My results were returned quickly (within 24 hours)? - Strongly Disagree
My results were accurate?	My results were accurate? - Strongly Agree	My results were accurate? - Agree	My results were accurate? - Neither Agree or Disagree	My results were accurate? - Disagree	My results were accurate? - Strongly Disagree
The reports included with my results were useful?	The reports included with my results were useful? - Strongly Agree	The reports included with my results were useful? - Agree	The reports included with my results were useful? - Neither Agree or Disagree	The reports included with my results were useful? - Disagree	The reports included with my results were useful? - Strongly Disagree
My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)?	My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)? - Strongly Agree	My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)? - Agree	My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)? - Neither Agree or Disagree	My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)? - Disagree	My scantrons were returned to me in the manner requested (either via campus mail or they were picked up at Testing Services)? - Strongly Disagree

Thinking of the last group of scantrons that Testing Services scanned for you, please answer the listed questions.

Accommodated Testing

	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree
The process was clearly understood?	The process was clearly understood? - Strongly Agree	The process was clearly understood? - Agree	The process was clearly understood? - Neither Agree nor Disagree	The process was clearly understood? - Disagree	The process was clearly understood? - Strongly Disagree
The Proctor Form was readily available?	The Proctor Form was readily available? - Strongly Agree	The Proctor Form was readily available? - Agree	The Proctor Form was readily available? - Neither Agree nor Disagree	The Proctor Form was readily available? - Disagree	The Proctor Form was readily available? - Strongly Disagree
The Proctor Form was easy to fill out?	The Proctor Form was easy to fill out? - Strongly Agree	The Proctor Form was easy to fill out? - Agree	The Proctor Form was easy to fill out? - Neither Agree nor Disagree	The Proctor Form was easy to fill out? - Disagree	The Proctor Form was easy to fill out? - Strongly Disagree
I trust that my test is being proctored to my standards?	I trust that my test is being proctored to my standards? - Strongly Agree	I trust that my test is being proctored to my standards? - Agree	I trust that my test is being proctored to my standards? - Neither Agree nor Disagree	I trust that my test is being proctored to my standards? - Disagree	I trust that my test is being proctored to my standards? - Strongly Disagree
The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)?	The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)? - Strongly Agree	The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)? - Agree	The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)? - Neither Agree nor Disagree	The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)? - Disagree	The test was returned as requested (held for pick up, scanned and emailed, or via campus mail)? - Strongly Disagree
The test was returned in a reasonable time frame?	The test was returned in a reasonable time frame? - Strongly Agree	The test was returned in a reasonable time frame? - Agree	The test was returned in a reasonable time frame? - Neither Agree nor Disagree	The test was returned in a reasonable time frame? - Disagree	The test was returned in a reasonable time frame? - Strongly Disagree
Submitting a test was easy?	Submitting a test was easy? - Strongly Agree	Submitting a test was easy? - Agree	Submitting a test was easy? - Neither Agree nor Disagree	Submitting a test was easy? - Disagree	Submitting a test was easy? - Strongly Disagree

If you have sent students to Testing Services for accommodated tests please answer the listed questions.

Comments:

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