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Bouillon Room 204
400 E. University Way
Ellensburg, WA 98926
Phone: 509-963-1515

Academic Success & Dispute Resolution

The Office of Academic Success & Dispute Resolution exists to help CWU students with academic problems, conflicts, or concerns. The Director serves as a non-legal "ombudsman" to hear complaints, coach aggrieved students in effective conflict resolution communication, and, when necessary, mediate to help students and faculty arrive at fair and sustainable solutions.The Director also facilitates the academic appeal and grievance processs, the Academic Early Alert system, and other Academic Success special projects. Additionally, the Director of Academic Success collaborates with Faculty Senate, assists faculty in resolving student academic concerns, and meets with individual students facing academic challenges.

Academic Suspension Appeal Deadline for Spring 2023: The final deadline to submit an Academic Suspension Appeal is noon on Friday, March 24, 2023. The Academic Standing Council will review appeals and students will be notified of their decision no later than 5:00 pm on Tuesday, March 28, 2023.

About Academic Concerns & Dispute Resolution

Academic Early Alert

Academic Appeals

Central Resilience

Scholastic Standards

Student Rights and Grade Appeals

Instructions for Submitting an Academic Suspension Appeal

Academic Suspension Appeal Form

Carolyn B. Thurston, M.A.'s Picture

Carolyn B. Thurston, M.A.
Director of Academic Success
Office of the Dean of Student Success
Office: Bouillon 204, Mailstop: 7432
Phone: 509.963.2700 / FAX: 509.963.2983





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