Skip to body

Student Success

Contact Us

Bouillon Room 204
400 E. University Way
Ellensburg, WA 98926
Phone: 509-963-1515

Academic Concerns & Dispute Resolution

The Office of Academic Concerns & Dispute Resolution exists to help CWU students with academic problems, conflicts, or concerns. The Director serves as a non-legal "ombudsman" to hear complaints, coach aggrieved students in effective conflict resolution communication, and, when necessary, mediate to help students and faculty arrive at fair and sustainable solutions.The Director also facilitates the academic appeal and grievance processs, the Academic Early Alert system, and other Academic Success special projects. Additionally, the Director of Academic Concerns & Dispute Resolution collaborates with Faculty Senate, assists faculty in resolving student academic concerns, and meets with individual students facing academic challenges.


About Academic Concerns & Dispute Resolution

Academic Early Alert

Academic Appeals

Central Resilience

Scholastic Standards

Student Rights and Grade Appeals

Instructions for Submitting an Academic Suspension Appeal

Academic Suspension Appeal Form

Carolyn B. Thurston, M.A.'s Picture

Carolyn B. Thurston, M.A.
Director of Academic Concerns & Dispute Resolution
Office of the Dean of Student Success
Office: Bouillon 204, Mailstop: 7432
Phone: 509.963.2700 / FAX: 509.963.2983




Take the Next Step to Becoming a Wildcat.