CWUSEO CalendarSEO Calendarhttps://www.cwu.edu/student-employment/calendaren-usCustomer Service - Wildcat Wayhttp://www.cwu.edu/student-employment/customer-service-wildcat-wayThursday, April 6Thu, 06 Apr 2017 16:00:00Seminars & Workshops,Training & Professional Development<p><a href="https://www.cwu.edu/student-employment/professional-development-student-employees"><img alt="" src="/student-employment/sites/cts.cwu.edu.student-employment/files/images/WSELP_Logo.jpg" style="width: 475px; height: 148px;"></a></p><p><strong>WSLP05: Customer Service - Wildcat Way (Session 0001)<br>TBA</strong></p><p><strong>Description</strong>: Participants will learn the Wildcat Way approach to customer service. The Wildcat Way encourages customer service representatives to apply some common-sense principles to their daily work. These principles echo those typically found in the mission and values statements of businesses and companies known for their strong commitment to customer service.</p><p>To register, click <u><a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D">here</a></u> then Search by Course Number <strong>WSLP05</strong>.</p><p>For enrollment assistance, please contact the HR Front Desk at (509) 963-1202 or email Central Learning Academy at cla@cwu.edu.</p></br>Thursday, January 121484246590Communicating Effectively and Professionally http://www.cwu.edu/student-employment/communicating-effectively-and-professionally-0Thursday, April 20Thu, 20 Apr 2017 16:00:00Seminars & Workshops,Training & Professional Development<p><a href="https://www.cwu.edu/student-employment/professional-development-student-employees"><img alt="" src="/student-employment/sites/cts.cwu.edu.student-employment/files/images/WSELP_Logo.jpg" style="width: 475px; height: 148px;"></a></p><p><strong>WSLP04: Communicating Effectively and Professionally (Session 0001)<br>TBA</strong></p><p><strong>Description</strong>: This workshop will cover email communications, in-person communications: when and how to talk in-person, framing the conversation, difficult conversations: giving feedback and discipline and active listening.</p><p>To register, click <u><a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D">here</a></u> then Search by Course Number <strong>WSLP04</strong>.</p><p>For enrollment assistance, please contact the HR Front Desk at (509) 963-1202 or email Central Learning Academy at cla@cwu.edu.</p></br>Thursday, January 121484247430WSLP17: A Beautiful Life: The Mary Lonowski Story http://www.cwu.edu/student-employment/wslp17-beautiful-life-mary-lonowski-storyWednesday, April 26Wed, 26 Apr 2017 16:00:00Training & Professional Development<p><strong>WSLP17: A Beautiful Life: The Mary Lonowski Story (Session Nbr 0001)<br>SURC 201</strong></p><p>&nbsp;</p><p><strong>Description</strong>: College is such an exciting time! You’ve made new friends and begun a new chapter of your life. You’re no longer under your parents’ wings and are faced with decisions you’ll need to make on your own. Come hear the touching, true-life story of the decisions made by one college student and the tragedy that unfolded for her, her family, and her friends. Told from her mother’s perspective, this story may very well help you with the choices you have yet to make at CWU.</p><p>&nbsp;</p><p>To register, click <a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D">here</a> then Search by Course Number <strong>WSLP17</strong>.</p><p>&nbsp;</p><p>For enrollment assistance, please contact the HR Front Desk at (509) 963-1202 or email Central Learning Academy at cla@cwu.edu.</p><p>&nbsp;</p><p>&nbsp;</p></br>Thursday, February 161487263933Emotional Intelligencehttp://www.cwu.edu/student-employment/emotional-intelligenceMonday, May 1Mon, 01 May 2017 16:00:00Seminars & Workshops,Training & Professional Development<p><a href="https://www.cwu.edu/student-employment/professional-development-student-employees"><img alt="" src="/student-employment/sites/cts.cwu.edu.student-employment/files/images/WSELP_Logo.jpg" style="width: 475px; height: 148px;"></a></p><p><strong>WSLP15: Emotional Intelligence (Session 0001)<br>TBA</strong></p><p><strong>Description</strong>: Emotions can be overwhelming and it is your awareness that keeps them in check. The other reason emotional intelligence is so important is relationships. Relationships are the heart of everything and managing emotions for the good of the team or your family and yourself is the best way to ensure success.</p><p>To register, click <u><a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D">here</a></u><a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D"> </a>then Search by Course Number <strong>WSLP15</strong>.</p><p>For enrollment assistance, please contact the HR Front Desk at (509) 963-1202 or email Central Learning Academy at cla@cwu.edu.</p></br>Thursday, January 121484247579WSLP12: Work Life Balance – Negotiating Your Lifehttp://www.cwu.edu/student-employment/wslp12-work-life-balance-%E2%80%93-negotiating-your-lifeMonday, May 15Mon, 15 May 2017 16:00:00Seminars & Workshops,Training & Professional Development<p><a href="https://www.cwu.edu/student-employment/professional-development-student-employees"><img alt="" src="/student-employment/sites/cts.cwu.edu.student-employment/files/images/WSELP_Logo.jpg" style="width: 475px; height: 148px;"></a></p><p><strong>WSLP12: Work Life Balance – Negotiating Your Life (Session 0001)<br>SURC 137</strong></p><p>&nbsp;</p><p><strong>Description</strong>: How to make sure you get what you want, when you want it and feel comfortable with the choices you make.</p><p>&nbsp;</p><p>To register, click <a href="https://my.cwu.edu/psp/PAPRD/EMPLOYEE/HRMS/c/ROLE_EMPLOYEE.TRN_REQUEST_LNK.GBL?PAGE=TRN_SELCOURSE_MGR&amp;cmd=uninav&amp;uninavpath=Root%7BPORTAL_ROOT_OBJECT%7D.Human%20Resources%7BPTUN_20112218300066595%2CPORTAL_ROOT_OBJECT%7D.Self%20Service%7BCO_EMPLOYEE_SELF_SERVICE%7D.Learning%20and%20Development%7BHC_TRAINING_AND_DEVELOPMENT%7D.Request%20Training%20Enrollment%7BHC_TRN_REQUEST_LNK_GBL2%7D">here</a> then Search by Course Number <strong>WSLP12</strong>.</p><p>&nbsp;</p><p>For enrollment assistance, please contact the HR Front Desk at (509) 963-1202 or email Central Learning Academy at cla@cwu.edu.</p><p>&nbsp;</p><p>&nbsp;</p></br>Thursday, January 121484247906