Operations Division

Supporting Student Success Through Collaborative Partnerships

Operations is a large functional organization with over 400 employees, making it the largest non-academic division at our university. Within our division, we rely heavily on project management and implement a more horizontal matrix structure when appropriate. The team of professionals in our division is dedicated to supporting CWU students, faculty, staff, and the greater community. We work closely with the University community to:

  • Develop a safe and secure environment in which students, faculty, and staff can perform at their best
  • Maintain and enhance the physical and technological infrastructure of the campus

Operations Division Services

Business Intelligence

Data Warehouse, Analytics


Reference CWU's Current Projects

Facilities Services

Maintenance, Moves, Keys, Motor Pool

Information Services

Computer Access and IT Support

Parking Services

Parking Pass Information

Police Services

Contact Campus Police

Project Management

Project Status SharePoint Site


Learn How to Keep CWU Green

Having Trouble Deciding What Service You Need?

Check below for a more detailed description of each service.

  • Business Intelligence
    • Data Warehouse
    • Analytics
    • Ad-hoc data analysis
  • Capital
    • Health Sciences ( Hertz replacement )
    • Health Eductaion ( Nicholson redesign )
    • Chiller Addition
    • Humanities & Social Science Complex (design phase)
  • Environmental Health and Safety
    • Report an accident or safety hazard
    • Safety guides and training programs
    • Workplace & lab safety
  • Facilities Services
    • Is something broken or not functioning? For example, an outage, broken door hinge, or water continuously flowing?
    • Want to make changes to your existing space or structural area?
    • In need of a vehicle or cart?
    • Need additional keys or help moving?
  • Information Services
    • Networks and computing support for the CWU community
    • Wireless access, telecom, and laptop / desktop support
    • Email, MyCWU, and password support
    • Online permissions and more
  • Institutional Effectiveness
    • Data requests, report requests (Only CWU faculty and staff can request this service) 
    • Grant support and other data support
  • Parking Services
    • Parking permits and fees
    • Update your vehicle info
    • Guest parking services
    • Parking lots and regulations
  • Police Services
    • Prevention programs, report a crime
    • Emergency Management
    • Public records request
    • Bicycle registration & more
  • Project Mangement
    • Access the PMO SharePoint site to see updates and progress on major projects (CWU users only)
    • Request project management services for your next project
  • Sustainability
    • Learn more about CWU's green projects
    • Sustainability cafes
    • Student involvement
    • Waste minimization
    • Request student assistance