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Online Learning

Multimodal Learning Update (Fall 2013)

Dear Faculty,
Welcome back! Many of you had the opportunity to hear President Gaudino’s State of the University address, which highlighted the continued growth of online learning at CWU: with 980 declared online majors (868 undergraduate and 112 graduate) and over 2500 student enrollments in online courses this Fall.

New online degrees launched this Fall include the first online major offered in the College of Arts & Humanities (B.A. English: Writing Specialization) and new specializations in our largest online program — Information Technology & Administrative Management (B.A.S. ITAM: Cybersecurity Specialization and B.S. ITAM: Retail Management and Technology Specialization).

Following are recent enhancements, new initiatives, and information related to multimodal learning at CWU:

Office of Multimodal Learning – We continue to augment our staffing to support the growth of online learning and other instructional modalities, increasing the Director position to 3/4 time, the Instructional Design Librarian to full-time, and the Online Advisor/Retention Counselor to full-time. We have also hired Michael Lane, an Instructional Designer/Multimedia Developer, and the primary campus administrator for the MediaAmp digital asset management system (please see below). We are also are in the process of hiring an Online Tutoring Coordinator, and an additional Online Advisor. The Multimodal Learning team now includes:

• Christopher Schedler, Director, Professor/English, x1357
• Joe Johnson, Faculty Fellow, Lecturer/English, x2797
• Delayna Breckon, Blackboard/Canvas LMS Administrator, x1172
• Michael Lane, Instructional Designer / Multimedia Developer / MediaAmp Administrator, x1224,
• Geri Hopkins, Instructional Design Librarian, x1925
• Amber Darting, Academic Advising/Retention Counselor, x3532
• Katie Ritzinger, Office Assistant, x1689

Our instructional design team is available to consult with departments and individual faculty in designing and delivering quality online and hybrid courses. Please contact Dr. Schedler to set up a consultation with the instructional design team.

Online Learning Quality Assurance – A report will be presented to Faculty Senate this Fall, which will include data from 1) Noel Levitz Priorities Survey for Online Learners (PSOL) administered Spring 2013, 2) DFW comparisons of face-to-face and online courses through Summer 2013, 3) SEOI analysis of face-to-face, online, and ITV courses for AY2012-13, 4) data on instructional design consultations and course reviews completed by the Multimodal Learning team, and 5) retention data for students in online programs. In addition, the COACHE job satisfaction survey to be administered to faculty this Fall includes custom questions on faculty satisfaction with multimodal teaching and support.

Canvas LMS – The Canvas learning management system pilot programs for Spring (21 faculty / 521 students) and Summer (40 faculty / 808 students) were successfully completed. Satisfaction surveys were administered each quarter to Canvas pilot faculty and students. Faculty satisfaction with Canvas was overwhelming (overall satisfaction: 83% Spring / 95% Summer). Student satisfaction with Canvas increased quarter-to-quarter (overall satisfaction: 51% Spring / 69% Summer). Complete survey results are available online: Based on the pilot results and the recommendation of the Academic Technology Advisory Council, the Enterprise Information Systems Committee has made the decision to adopt Canvas as the enterprise learning management system for CWU. Multimodal Learning will support faculty and students in migrating all Blackboard courses to Canvas by the end of Spring 2014. A Canvas information forum was presented on Faculty Development Day, Wednesday 10/16. For recordings of the event, please visit

Turnitin Plagiarism Detection – As part of our Canvas evaluation, we are piloting Turnitin plagiarism-detection service this year. This service is integrated into Canvas, as well as Blackboard, for faculty investigation. For support with Turnitin, contact Delayna Breckon (

MediaAmp Streaming Video – Roll-out of our MediaAmp digital asset management system has begun with a Library portal to support permission-based streaming video for online and hybrid courses, followed by a Multimodal Learning portal to support faculty lecture capture and student-generated video for all types of courses. For support acquiring streaming video rights and streaming videos from the Library MediaAmp portal, contact Geri Hopkins ( For all other content, please contact Michael Lane, our primary MediaAmp administrator on campus (

Lecture Capture Pilot – After thorough investigation of 5 lecture capture vendors, we have chosen to pilot Panopto, a software-based system that allows for class capture of face-to-face courses, as well as desktop recording of lectures for online and flipped classes. We will pilot the system in a select number of Distance Education classrooms and are developing plans to outfit a number of other classrooms and individual recording studios with necessary cameras and hardware for lecture capture.

Orientation for New Online Students – A video-based online orientation was completed by over 100 new online students this Summer, allowing them access to early registration for Fall classes. These videos cover such topics as how to access Wildcat Connection, CWU Catalog, Class Registration, Library Services, and Financial Aid:

Professional Development – Training Workshops on Canvas and other instructional technology tools continue to be offered each quarter, both face-to-face and via online Collaborate webinars for faculty at the University Centers and those who prefer training from the comfort of their office. Register for workshops from the Online Learning website or directly at

Multimodal Learning Communities – Led by Dr. Schedler, these faculty communities of practice meet four times per quarter. Two groups are available for faculty participation, based on relative experience and expertise in teaching online.  Both groups (Vanguard for the more experienced; Explorers for beginners) provide a chance to share best practices and receive tools and resources to improve your online and hybrid classes. Faculty at remote locations can also participate in the meetings via Collaborate. Please contact Dr. Schedler to join one of the communities.

Your suggestions and comments regarding these or other multimodal learning initiatives are welcomed.  


Christopher Schedler
Professor / English
Director / Multimodal Learning

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