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CWU Service Desk

Contact Us

Samuelson Hall, 1st floor
400 E. University Way
Ellensburg WA, 98926
Phone: (509) 963-2001
Mon - Thurs: 7am - 8pm
Fri: 8am - 5pm

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VPN Download Instructions

Important: VPN Access will only work from off campus. 
Before accessing the VPN Client you need to have requested access to the VPN Network.  You can follow this link to request access: VPN Access Request Form

Step One: To load the new VPN Client, open an internet browser and click the address below.  Login with your CWU username and password.

Step Two: AnyConnect will start the installation process, follow any onscreen prompts inside the AnyConnect window. Once completed, the program will be available via the Start Menu or as an icon on your Desktop. It will be called Cisco AnyConnect Secure Mobility Client.

If you have successfully installed the software, proceed to Step 4. If not, continue with the following step.

Step Three: If installation fails, you will see the screen below.

The download link button will manually download the installer.  Below is what you should see to start the manual installation process.


 Follow the installation steps until you come to the window bellow and click finish.

Step Four: Once the installation is complete, find and start the Cisco AnyConnect Secure Mobility Client on your desktop. You may need to type in the web address and your MyCWU username and password one more time in the box that appears on your screen. Below is what you should see.

 Once connected, you should see a green check mark.

Step Five: Once connected, you should see a green check mark.

This means you have successfully connected via VPN.  

In order to access your network drives, you will need to map them to your computer. Follow this article to do that: Connecting to a Network Drive

To remote into a Windows 10 computer over VPN, please follow this guide: Remoting Into Windows 10 Desktop Over VPN
To remote into a Mac comptuer over VPN, please follow this guide: Mac OS X Remote Desktop Assistance

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