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CWU Service Desk

Contact Us

Samuelson Hall, 1st floor
400 E. University Way
Ellensburg WA, 98926
Phone: (509) 963-2001
Mon - Thurs: 7am - 8pm
Fri: 8am - 5pm

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Password Information

Passwords, passwords, passwords!!!

Nowadays, it seems like we have an overwhelming amount of passwords to remember and keep track of. Here’s some information for one more - your Central Washington University password!

    Expires every 180 days/6 months
    One password provides access to MYCWU, CWU Outlook email, Canvas accounts to manage and update account

CWU Account Management page.

Create New CWU Account

For newly admitted students, a letter will be sent to the home address containing a Username and CWU ID Number. The Create New CWU Account is only available to new students who have not signed into their MyCWU account. If a temporary password was sent or the account has been accessed, you will go to Change Your Password down below.

Change your Password - Password Reset Center

In the Password Reset Center, you can create a New Password by providing the Username and Current Password. Please make sure you follow the guidelines for creating a new password

On the Change Password screen, enter a new password. Keep in mind that the following password requirements must be met to be accepted by the system:

    Password is case sensitive.
    Must be at least 14 characters long.
    Must not include part of your name or username.
    Must have at least three types of the following characters:
        Uppercase (A-Z)
        Lowercase (a-z)
        Number (0-9)
        Symbol (!, #, $, etc.)

Once a new password has been entered correctly, you will receive a message saying the password has been changed successfully.

Password and Username Recovery

(How to set your default personal email in MyCWU for password recovery)

If you have forgotten your password, select Password Recovery.

Password recovery will require your Username, CWU ID Number and Date of Birth. A temporary password will be sent to the Home Email Address on record with the Registrar.

If you have forgotten your username, select Username Recovery.

Username recovery with require your CWU ID number and Home Email Address. If you are not sure what your CWU ID Number is, please contact the Service Desk at 509-963-2001.

Alumni Account Request

Alumni accounts are available for creation to users that have not signed into their MyCWU account over 2 years. Your First and Last name, Last four of National ID/SSN, Date of Birth, CWU ID Number and a personal email address are required. If you are unsure what your CWU ID Number is, please contact the Registrar office at 509-963-3001.


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