Staff

In my role as Acting ITAM Department Chair, I can help you with questions or concerns that you may have with your courses or program. I can also direct you to the right people who can answer any questions.

You can find me at the ITAM Main Office, Samuelson 206C, typically in the afternoons, Monday through Thursday. You can email me, and I can set up an appointment with you outside of my typical hours.

Availability

Like all of the ITAM team, I work in the modern digital world. I regularly monitor communication channels seven days a week and strive to give timely responses to all inquiries.

The best way to reach me: Email is one of the best ways to reach me as I check my account regularly. It is also good for keeping a clear record of our communications and collaborations.

The best time to call: The optimal time to call or Teams is typically M-TH between 9 a.m. and 3 p.m. I am also happy to set up an appointment or meeting as needed. Send me a quick email and we can arrange a time.

I can help you with:

• Understanding the big ITAM picture: who we are, what we do, where we are going
• Getting the latest information on our new home in the Samuelson STEM Building
• Working with members of the ITAM team to develop partnerships, new programs, and new curriculum
• Getting ITAM informational materials that meet the needs of your organization
• Forging corporate partnerships in education
• Alumni outreach and networking
• Planning and developing specialized activities in your organization or community

Availability

I am located at the front desk of ITAM Main Office in Samuelson. You can find me there Monday through Friday from 8AM-5PM and you can reach me by calling the main office line or by email.

The best way to reach me: In person! You can also send me an email anytime and I will respond as soon as I can!

The best time to call: You can give me a ring anytime during office hours. If I am unavailable, leave a voicemail but email will work better.

My duties are…

• Assist the ITAM department Chair, faculty, and staff.
• Field student inquiries, get you to the right person!
• Send correspondence to staff and students with information about the program.
• Monitor and meet deadlines for the university.
• Maintain the office and supplies.
• Run and manage reports, expenses, and records.
• Overall, provide support for students, faculty, and staff.
• …and A BUNCH of other administrative duties!

Jeremy can help with general education requiement advising and much more!

Availability

I currently work part-time, with a flexible hourly schedule. I’m typically at my computer Monday-Friday for a few hours in the early morning and again in the afternoons.

The best way to reach me:

The best way to contact me is via email. I do my best to respond to emails within a business day (if not sooner!), but there are times where the volume of emails I receive increases (advising for the upcoming quarters) which means my response time will increase, too. I prefer emails because I can see a history of our conversations, this helps me remember what has previously been discussed.

The best time to call:

1:30PM-3:30PM, this the best time to reach me. If you call and are sent to my voicemail, please feel free to leave a message. Or you can email me your request, as it is easier for me to respond to students via email when I’m working the earlier portion of my schedule.

I can help you with:

• I mainly serve BAS-ITAM students
• Academic planning regarding General Education requirements
• Advise for General Education Program petitions
• Review students' transfer and test credits and assist with articulations to CWU
• Recommend transfer courses to articulate to major/minor program
• Assist students with policy interpretation and university processes (e.g. repeat approval form, SAP Financial Aid appeal, Academic Suspension appeal, ROTC form 48 and 104R forms, etc.)
• Assist students to successfully onboard to their major (e.g. advise to complete all preadmission requirements, submit application, assist students to create a tentative, multi-year academic plan to use with faculty advisor)
• Academic planning related to graduation and university requirements
• Outreach related activities (e.g., academic warning/probation outreach, academic early alerts, non-enrolled outreach, etc.)
• Connection to internal and external resources (e.g., scholarships, counseling, tutoring)
• Provide general information related to campus clubs/organizations or other community engagement opportunities

Availability

You can find me at the ITAM Main Office, Samuelson 206E, from 7:30 a.m. to 4:30 p.m. Monday through Friday. I also keep regular tabs on my email and have a rapid response rate. Life moves at a fast pace in ITAM - sometimes I may be in a meeting or on the phone. If I miss you, please send me an email and we can schedule an appointment.

The best way to reach me: Feel free to send me an email with your questions, give me a call, or drop by the office. I will be happy to help!

The best time to call: Any time during office hours. If I miss your call, leave me a detailed message and I will get right back to you.

I can help you with:

• Finding the ITAM program that meets your goals and experience
• Completing your ITAM Major and/or Minor applications
• Learning what kind of jobs students get with the skills taught in the ITAM programs
• Information about the curriculum and what classes are like
• Registering for ITAM classes – our courses fill up quickly and I can get you the most current data
• Connecting with your advisor or professor
• Joining ITAM clubs and networking with alums
• All of the forms and paperwork you will need: add/drop, petitions, graduation application, etc.
• Understanding CWU policies and procedures

Availability

The best way to reach me: by e-mail, if an e-mail is sent during office hours I typically respond within the hour!

The best time to call me: between 8am and 4pm. If you need to talk outside of those hours, I’d be happy to do so by appointment!

I can help you with:

• MS-ITAM and FlexIT program questions
• Directing students to the right advisor for their needs
• Providing information on the graduate program requirements/providing information on the undergrad FlexIT program requirements
• Helping students understand program structure/finding the right path for them
• Applying to the graduate program/applying to the undergrad FlexIT program
• Alumni outreach and surveying
• Maintaining and updating student accounts/tracking