Skip to body

Information Technology and Administrative Management

College of Education and Professional Studies

Natalie Lupton, Professor, MS-ITAM Program Coordinator

Office: SAM 206O
Phone: 509.963.2064
Email: Natalie.Lupton@cwu.edu

I have a Ph.D. in Higher Educational Studies, with a Specialization in Educational Leadership and Higher Education from the University of Nebraska, Lincoln – a degree I completed mostly online.  I have a Master’s from Colorado State University in Education and Human Resource Studies and a Bachelor of Science in Business Administration.  I’ve been in school a long time, and I highly recommend it – keep learning!

I've been teaching and developing courses in ITAM for 18 years in all modalities including online, hybrid and in class and also at the undergraduate and graduate levels.  I’ve held many administrative jobs across the university as well, the latest being the Associate Dean of the School of Graduate Studies and Research.  For the past six years I have gravitated to teaching and administration in graduate programs. I like to inspire prospective student and current students to believe in themselves and that they can continue their education with the support we provide here at CWU and within our department.


"I say something, and then it usually happens. Maybe not on schedule, but it usually happens.” 
~Elon Musk creator of Paypal, Tesla and SpaceX and most likely the first colony on Mars.

 

“It's kind of fun to do the impossible.” 
~Walt Disney


Advice to Students

Never give up - you are never stuck!  Anything is possible, you just have to find that power deep inside you to make whatever you think is impossible, possible. You can always ask for help – we are with you!

 


Education

University of Nebraska, Lincoln, Nebraska

Doctor of Philosophy in Educational Studies, Specialization in Educational Leadership and Higher Education

Colorado State University, Fort Collins, Colorado

Master of Education, Education and Human Resource Studies, Educational
Leadership and Marketing Education

Colorado State University, Fort Collins, Colorado

Bachelor of Science in Business Administration, Major: Marketing

Professional Development

Harvard Graduate School of Education, Institute for Management and Leadership in Education, June 2015


CENTRAL WASHINGTON UNIVERSITY PROFESSIONAL EXPERIENCE (Abbreviated)

Professor, Information Technology and Administrative Management Department, August 2006 – present

  • Currently teach graduate and undergraduate classes across ITAM curriculum
  • Taught and/or developed approximately 25 unique classes in online, hybrid, or traditional modalities
  • Extensive record of research and scholarship
    • Current scholarship interest areas include graduate studies; student success of online and adult learners, and information technology areas including customer relationship management, data analysis and systems management.

Graduate Program Coordinator – Master of Science, Information Technology and Administrative Management (MS-ITAM), June 2019 – present

Responsibilities included:

  • Oversee the admissions, matriculation, graduate assistant appointments, and graduation requirements
  • Lead shared governance with faculty, staff, and administration to maintain quality education during a period of program high growth and reduced resources
  • Lead faculty efforts toward developing/revising program requirements and curriculum
  • Manage and maintain data of student status, academic records and program documents
  • Advise students all graduate students throughout their program in all aspects of student success
  • Recruit students from diverse populations at the local, regional, state, national and international level through various marketing efforts

Associate Dean, School of Graduate Studies and Research (SGSR), October 2014 – September 2017

Responsibilities included:

  • Worked with individual department chairs and program directors to assess future, current and historical enrollment, accreditation compliance, and program review using qualitative and quantitative data
  • Assisted programs in developing new majors, specializations, certificates and courses
  • Collaborated with university wide units to organize student convocation, orientation, tutoring, workshops, tuition waiver programs and community events for graduate students
  • Advised Dean on matters of graduate student fellowships, assistantships and research awards
  • Advised Dean on overall budget decisions within a responsibility centered management budgeting process
  • Served as non-voting member of the Graduate Council
  • Served on university committees representing the School
  • Reviewed program and curriculum changes across all graduate programs
  • Assisted programs in the recruitment and retention of students from historically under-represented populations and international students
  • Worked directly with the staff to monitor processes and provide faculty development research funding opportunities
  • Oversaw the faculty research support awards, workload release appointments, and travel awards
  • Supervised graduate student research support awards, summer fellowships, and travel awards

Graduate Program Coordinator – Master of Science, Information Technology and Administrative Management (MS-ITAM), March 2014 – October 2014

Responsibilities included:

  • Led, co-designed and supervised the inception of the MS-ITAM program
  • Led faculty efforts toward developing program core and specialization curriculum and admission requirements
  • Directed recruitment of 47 students within the first year of the program.
  • Oversaw the admissions, matriculation and graduation requirements
  • Advised students entering the program in all aspects of student success

Director, Office of Undergraduate Research, August 2008 – June 2012

Responsibilities included:

  • Supported and promoted undergraduate research and creative activities across all disciplines university-wide
  • Coordinated undergraduate research and travel fellowship grant process
  • Oversaw operational functions of the Symposium of University Research and Creative Expression - participation at Symposium increased from approximately 300 presenters to over 500 presenters
  • Co-created and implemented a grant proposal writing workshop for undergraduates
  • Founding Editor of the Central Washington University Journal of Undergraduate Research
  • Co-founding Editor of the Pacific Northwest Journal of Undergraduate Research and Creative Activities

Bachelor of Applied Science (BAS-ITAM) Program Director, August 2006 – June 2007

Responsibilities included:

  • Supervised the inception of the BAS-ITAM program
  • Scheduled classes, recruited new students, advised students, created comprehensive marketing plan, reviewed student applications, and supervised adjuncts
 

Scholarship (Abbreviated)

Publications (Peer Review):

  • Wang, F., Idemudia, E., Raisinghani, M., Lupton, N.A, Wang, X. (2019). Project Risk Management: An Integrated Decision-making Support Approach, Western Decision Sciences Institute Proceedings 2019 Annual Conference.
  • Lupton, N.A, Alkire, T., Lupton, R., & Braunstein L. (2016). The What is the Role of Big Data and Analytics in Graduate Marketing Education?: The Age of Analytics In Marketing Educators’ Association Proceedings 2016 Annual Conference.
  • Alkire, T., Lupton, N.A. & Lupton, R. (2015). Every Student Counts: Using Customer Relationship Management to Strengthen Student Retention. International Journal of Business, Humanities and Technology, 5(4), p. 18-27.
  • Alkire, T., Lupton, N.A, & Lupton, R. (2015). From Death Spiral to Survival: Using Customer Relationship Management to Strengthen Student Retention. In Marketing Educators’ Association Proceedings 2015 Annual Conference, Received Paper of the Year Award from Cheapest Online Essay Service.
  • Wang, F., Mora, M., Raisinghani, M., Lupton, N.A., & Lupton, R. (2015). A Four-stage Evolution Model of Business-IT Strategic Alignment: An Integrated Perspective, Western Decision Sciences Institute Proceedings 2015 Annual Conference.
  • Wang, F., Lupton, N. A., Rawlinson, D., and Zhang, X. (2011). EBDMSS: A Web-based Decision Making Support System for Strategic E-business Management. International Journal of Decision Support System Technology (IJDSST), 2(4), 50-68.

Contributing Author:

  • Lupton, N. A. (2005). Raising Friends While Raising Funds, Women in Higher Education, (Ed. M. D. Wenniger) 14(1), p. 34.

Book Contributions:

  • Lupton, N. A. and Cohen, K. (2011). Utilizing a Comprehensive Marketing Plan for the Advancement of an Undergraduate Research Symposium in Public Relations, Marketing and Fund-Raising Undergraduate Research Best Practices, CUR.

Journal/Proceedings Editor:

  • Editor (Co-founding), (2010). Pacific Northwest Journal of Undergraduate Research and Creative Activities
  • Lupton, N. A. and Arango, C., (2010). Central Washington University, The Symposium on University Research and Creative Expression (SOURCE), Proceedings
  • Lupton, N. A. and Arango, C., (2009). Central Washington University, The Symposium on University Research and Creative Expression (SOURCE), Proceedings

Journal/Proceedings Editorial Reviewer:

  • Reviewer, The International Review of Research in Open and Distance Learning, 2010
  • Reviewer, NASPA Annual Conference, 2009
  • Reviewer, Marketing Educators’ Association, Conference Proceedings, 2008
Institutional Reports/Proposals:
  • CWU President’s Innovation Fund MS-ITAM Proposal (Winter 2014). Research and proposed new MS-ITAM graduate program, subsequently approved
  • CWU Washington State STEM Funds. (Fall 2013). Researched and proposed STEM program incentives for new and current ITAM students, subsequently awarded $30,000
  • Online Learning Faculty Survey Analysis Report. (October 2009). Presented to the Office of Continuing Education
  • Vision Analysis Preliminary Findings Report (October 2009). Presented to the Office of the President BAS-ITAM Marketing Plan (2007-08). Presented to the Office of the Associate Provost
  • BAS-ITAM Marketing Plan (2007-08). Presented to the Office of the Associate Provost

Presentations (Peer Reviewed Proceedings/Abstracts)

  • Lupton, N.A., (March 2019). Student Support Services for Online Adult Graduate Students at Comprehensive Universities: A Gap Analysis. Western Association of Graduate Schools, Albequerque, New Mexico.
  • Wang, F., Idemudia, E., Raisinghani, M., Lupton, N.A., Wang, X. (2019, November). Project Risk Management: An Integrated Decision-making Support Approach. Western Decision Sciences Institute 2019 Annual Conference. San Francisco, California.
  • Bonner, J. & Lupton, N.A. (2016) Subject Matter Learning Models: Impact of Learning Sequence in Technical Courses on Student Learning. Edulearn16.
  • Lupton, N.A, Alkire, T., Lupton, R., & Braunstein L. (2016). What is the Role of Big Data and Analytics in Graduate Marketing Education?: The Age of Analytics. Marketing Educators’ Association Annual Conference, Denver, Colorado.
  • Alkire, T., Lupton, N.A, & Lupton, R. (2015, April). From Death Spiral to Survival: Using Customer Relationship Management to Strengthen Student Retention. Marketing Educators’ Association Conference, Las Vegas, Nevada.
  • Portolese Dias, L., Lupton, R. & Lupton, N.A. (2015, April). Developing a Retail Management and Technology Competency-based Program: Rethinking Education with a Flexible, Personalized, All-You-Can-Eat Model. Marketing Educators' Association Conference. Las Vegas, Nevada.
  • Wang, F., Mora, M., Raisinghani, M., Lupton, N.A., & Lupton, R. (2015, March). A Four-stage Evolution Model of Business-IT Strategic Alignment: An Integrated Perspective, Western Decision Sciences Institute Conference, Maui, Hawaii.
  • Lupton, N. A. and Cohen, K., (2014, November). Using Mobile Learning in an International and Experiential Environment. STEMTech, Denver, Colorado.
  • Portolese Dias, L., Lupton, N. A. and Lupton, R., and (2014, October). Competency Based Online Education and Lesson Learned: Our First Year Swimming in the Deep End. Sloan-C. Orlando, Florida.
  • Lupton, N. A. and Watkins, S. (2014, October). The Design, Marketing and Implementation of a New Online Master's Degree Program. Sloan-C. Orlando, Florida.
  • Lupton, N. A. and Lupton, A. A. (2011, November). The Impact of the Consumer Decision Making Process on Virtual K-12 Recruitment and Retention. 17th Annual Sloan Consortium International Conference on Online Learning, Orlando, Florida.
  • Stehle, L., Lupton, R., Braunstein, L., Lupton, N. A. and Rawlinson, D. (2011, April). Sell Benefits, Increase Brand Awareness, and Sleep Better: Offer an Online Degree. Marketing Educators' Association. Long Beach, California.
  • Bernadas C., Lupton, N. A, and Braunstein, L. (2010, April). Fostering Interactivity as a Way to Better Teach Customer Relationship Management Online. Marketing Educators' Association Conference, Seattle, Washington.  

Institutional Reports/Proposals:

  • CWU President’s Innovation Fund MS-ITAM Proposal (Winter 2014). Research and proposed new MS-ITAM graduate program, subsequently approved
  • CWU Washington State STEM Funds. (Fall 2013). Researched and proposed STEM program incentives for new and current ITAM students, subsequently awarded $30,000
  • Online Learning Faculty Survey Analysis Report. (October 2009). Presented to the Office of Continuing Education
  • Vision Analysis Preliminary Findings Report (October 2009). Presented to the Office of the President BAS-ITAM Marketing Plan (2007-08). Presented to the Office of the Associate Provost
  • BAS-ITAM Marketing Plan (2007-08). Presented to the Office of the Associate Provost

Grants and Internal Funding Requests (Abbreviated):

  • CWU President’s Innovation Funds MS-ITAM Proposal. (Winter 2014).  Research and proposed new MS-ITAM graduate program funding for three new tenure track faculty, one staff, and one graduate assistant. Awarded initial funding of $197,000.  Principal Investigator
  • CWU Washington State STEM Funds. (Fall 2013).  Researched and proposed waivers for recruiting ITAM undergraduate and graduate students. Awarded renewable funding of $30,000.  Principal Investigator
  • NCWIT Academic Alliance Seed Fund Grant, Recruiting and Retaining Women in Computing and Information Technology, January 2011. Awarded $10,000. Principal Investigator
  • Central Washington University Graduate Studies and Research, SOAR Grant, Changing the Rules of the Game - Assessing the Feasibility of a Science-Centered, Bi-cultural MMORPG for Elementary School Children and their Parents, October 2010.  Awarded $8,500.  Principal Investigator
  • Central Washington University Foundation, Len Thayer Small Grants:  Expanding SOURCE to CWU Centers, March 2010.  Awarded $1,000 for SOURCE activities.  Co-Principal Investigator
  • Central Washington University Student Technology Fee Committee:  SOURCE Large Format Printer.  April 2010.  Awarded $6,000 for equipment purchase to support SOURCE activities. Principal Investigator

Service (Abbreviated):

Central Washington University:

  • Associate Deans’ Council, October 2014 – September 2017
  • Academic Technology Advisory Council, October 2014 – September 2017
  • Data Advisory Council, September 2016 – June 2017
  • Graduate Faculty and Student Research and Travel Fellowship Grant Committee, Ex-officio Chair, October 2014 – September 2017
  • Len Thayer Grant Proposal Reviewer, Summer 2017
  • Strategic Plan, Core Theme 3.2 Committee, October 2014 – December 2014
  • Graduate Council Chair, July 2014 – October 2014
  • Graduate Council Member, October 2013 – October 2014, September 2019 - present
  • Academic Standards Committee, Graduate Council, October 2013 - June 2014, September 2019 - present
  • Undergraduate Research and Travel Fellowship Grant Committee, Ex-officio Chair, 2013 – October 2014; September 2018 - present
  • Douglas Honors College Faculty, 2012 – present
  • SOURCE Executive Committee Chair, June 2010 – June 2012
  • SOURCE Executive Committee Co-Chair, September 2008 – May 2010
  • SOURCE Executive Committee Member, September 2007 – June 2012
  • Visioning Analysis Committee, June 2009 – August 2009
  • Undergraduate Research and Travel Fellowship Grant Committee, Ex-Officio Chair, September 2008 - June 2012
  • NWCCU Standard One Self-Study Committee, September 2007 – June 2008
  • National Center for Women and Information Aspirations Award Committee Review Coordinator

College of Education and Professional Studies (CEPS):

  • Standards and Guidelines for Faculty Evaluations Ad-hoc Committee, Chair, January 2019 – September 2019
  • AdHoc Committee to Form Two New Colleges, CEPS, Spring 2014
  • NCATE Accreditation Website Supervisor, CEPS, June 16 2006 – May 2007

Information Technology and Administrative Management (ITAM):

  • School of Graduate Studies and Research, Graduate Council Representative, September 2013 – October 2014, June 2019 - present
  • Faculty Search Committee Co-Chair, September 2013 - June 2014
  • ITAM Personnel Committee, September 2011 - June 2014, September 2018 – March, 2014
  • Faculty Senate Alternate, September 2010 – June 2010, September 2019 - present

Take the Next Step to Becoming a Wildcat.

Admissions@cwu.edu