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Information Technology and Administrative Management

College of Education and Professional Studies

Dr. Lori Thompson, Lecturer

Office: Virtual
Phone: 509.963.2611

First, I would like to take the opportunity for you to learn a little bit about me. I was born and raised on a dairy and crop farm in Iowa.  During high school I participated in sports, music, drama, church activities, and part-time work.  I was the only daughter out of three children to attend college, attending the University of Northern Iowa in Cedar Falls, Iowa, for both my bachelor’s and master’s degree. In 2010 I graduated from North Dakota State University with a doctorate in Education.  This is my second year of teaching at Central Washington University.


I have had the opportunity to gain work and volunteer experience in a wide variety of settings and communities on national level.  I have had the work titles of Recreation Therapist, Senior Activity Center Director, Community Services Director, Human Services Project Coordinator, Six Sigma Black Belt, and Project Manager.  Despite diverse job responsibilities, these roles share a common value of making a difference in the lives of children, families, and individuals.  In addition to teaching I am Sr. Consultant at 0 Degree which specializes in cultivating peak performance in organizations and individuals by using operational excellence (lean & six sigma) tools and techniques.


After college, I met my husband, Tom, who recently took a job as President / CEO of Samaritan Healthcare in Moses Lake, WA in May 2013. Tom and I have been married for 27 years and are the proud parents of two wonderful young men, Joseph, 23 and Benjamin, 19.  Other family members include two Golden Retriever’s named Rowdy and Bear ages 9 years, and one tiger cat, Lexie, 7 My relationships with my family and friends are most important to me.

My greatest joy is watching my children participate in activities primarily sporting events including soccer, rugby, hockey, and baseball. As a family we enjoy traveling, eating dinner, watching movies, downhill skiing and hiking together! I enjoy working out at the local fitness center in Moses Lake attending classes, lifting weights, and biking.  I love taking my dogs for walks out in the desert.  Other interests include eating and baking. I like all kinds of food, especially Indian, Thai, and Mexican as long as I can enjoy it with others.  I love pie, all types of pie, so much that I get “Happy Birthday” pies rather than cake! My most favorite pie is my recipe for French Silk Pie, it’s just soooo good!


  • Learn how to Rock Climb
  • Go to the Macy's Thanksgiving Day Parade in NYC
  • Travel to Amsterdam and Spain
  • Take Amtrak across the USA
  • Scuba Dive in Galápagos Islands

"Follow your passion, be prepared to work hard and sacrifice, and, above all, don't let anyone limit your dreams."

~Donovan Bailey


"Fun is good."

~Dr. Seuss


"Life's most persistent and urgent question is, 'What are you doing for others?'"

Martin Luther King, Jr.

My Teaching Philosophy

This is the basic foundation of my teaching philosophy:  Martin Luther King’s famous quote,  “The function of education is to teach one to think intensively and to think critically. Intelligence plus character - that is the goal of true education”.

My job is to provide direction and tools to help students ask the right questions to move to a higher level of learning. My hope through my teaching is to provide more hands-on learning opportunities and to help college students successfully make the transition from college into the workplace.


Ph.D., Education – North Dakota State University, Fargo, ND (Conferred December 2010)

Achieved doctorate degree focused on assess¬ment, evaluation, research, institutional analysis, and training and development. This program involved data-driven statistical know¬ledge, comprehensive qualitative and quantitative research skills, and interpersonal skills needed to work with both education, business, non-profit and government entities.

MA, Health Education – University of Northern Iowa, Cedar Falls, IA (Conferred August 1991)

BA, Therapeutic Recreation – University of Northern Iowa, Cedar Falls, IA (Conferred May 1986)

Master Certificate in Lean Six Sigma – Villanova University (Completed 2013)

  • Six Sigma Green Belt Certificate
  • Lean Six Sigma Certificate
  • Lean Six Sigma Black Belt Certificate

Data Modeler - Data Mining Software Training (4 Courses)– SPSS, Washington, DC (2009)

Professional Experience


Lead consultancy specializing in supporting complex organizations and partnerships in improving performance and achieving organizational strategy. Diverse nonprofit, professional, and service sector clientele include health systems, foundations, government, higher education, private professional practices, and national organizations and associations. Examples of clients include:  SJE-Rhombus, National Center for Learning Disabilities, Jumpstart, Minnesota Public Library Association, Southwest Health Center Foundation, and University of Southern California.

Distinctive competencies and select outcomes include:

  • Strategic development and deployment. Effective strategist with demonstrated track record of accountability in plan implementation for over 30 local, regional, and national initiatives involving 6000+ staff and volunteers.
  • Operational support and process improvement. Facilitated process improvement training as well as process improvement teams with varied emphases including quality improvement, workflow efficiency, and cost reduction.
  • Custom evaluation and research. Conducted all phases of comprehensive process and outcome evaluations for foundation, government, and nonprofit clients – created logic models, evaluation plans, and data collection tools; conducted interviews, site visits, surveys, and focus groups with multiple stakeholders; and analyzed and wrote evaluation reports featuring key findings, conclusions, and recommendations.
  • Capacity building and resource development. Supported local, regional, and national organizations develop leadership and raised over $10 million in funds. Leveraged additional $5 million of in-kind resources to advance goals.
  • Advanced data mining and predictive analytics. Built custom predictive giving models for higher education fundraising efforts. Models applicable to any business where customer data are captured and where focusing resources to optimize results is the desired outcome.

SJE-RHOMBUS, INC., Detroit Lakes, MN (2013 – 2014)
Process Management Engineer

Led Six Sigma and Lean projects focused on product production excellence, variation and defect reduction, lean production techniques, customer satisfaction, and cost reduction within all components of the production and delivery process.

HILLARY-LYONS ASSOCIATES, Dimondale, MI (2008 – 2011)
Senior Associate

Provided fund development and community relations consulting exclusively for five long-term care facilities in Minnesota, North Dakota, and Missouri. Emphasis was on organizing and operating an extensive network of community and business leaders through an active and functioning health care foundation.

BROWN COUNTY UNITED WAY, Green Bay, WI (1998 – 2000)
Community Partners Director

Provided leadership to a partnership of non¬profit agencies, government, businesses, and volunteers convened by Brown County United Way to secure and invest private and public resources in collaborative programs to favora¬bly impact critical community issues.

DEPARTMENT OF HUMAN SERVICES, Charles City, IA 1996 – 1998
Decategorization Director

Led new initiative to redirect child welfare and juvenile justice funding to family-centered, community-based preventive services rather than by the diverse eligibility requirements and service definitions of categorical programs and funding streams.

Training and Group Facilitation

Trainer and Facilitator (2000 – Present)

Delivered varied lengths of workshops / presentations and facilitated effective consensus building discussion among groups around such topics as education, assessment, performance improvement, data mining, fund development, capacity-building, and community development. Examples of Clients include: National Center for Learning Disabilities, Pearson Early Learning, Minnesota Public Library Association, Marshall University, White Earth Indian Reservation, Southwest Health Center Foundation, Jumpstart, and North Dakota State University.

Professional Performance Improvement Trainer & Facilitator - Executive Learning, Inc., Nashville, TN (1992)

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