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Family and Consumer Sciences

College of Education and Professional Studies

Kristine Miller

Prof. Kristine Miller, M.B.A

Hospitality, Tourism and Event Management
Lecturer and Hospitality Program Coordinator, Ellensburg Campus
Email: Kristine.Miller@cwu.edu
Office: Michaelsen 331
Cell Phone: (509) 306-5023

Education Background 

East Carolina University, 2012: Master of Business Administration with Graduate Certificate in Hospitality Management 

Central Washington University, 2003: Bachelor of Science in Individual Studies: Organizational Leadership 

Central Washington University, 2003: Bachelor of Arts in Political Science 

Professional Certifications  

Certified Hospitality Educator  

Certified Specialist of Wine                                                                                  

Spirits Education Diploma  

Master Court of Sommeliers: Introductory Sommelier Certificate  

Courses Taught at CWU 

  • HTE 201              Introduction to Hospitality, Tourism & Events
  • HTE 202              Food and Beverage Operations 
  • HTE 309              Facilities Operations
  • HTE 310              Customer Service Operations 
  • HTE 313              Career Planning and Preparation 
  • HTE 303              Hospitality Leadership 
  • HTE 405              Hospitality Catering   
  • HTE 420              Promotion, Sales and Advertising 
  • HTE 484              Hospitality Law 
  • HTE 488              Revenue Management
  • WINE 412           Advanced Wine Regions

Short Bio

Kristine Miller is a passionate and devoted hospitality professional and educator. She possesses over fourteen years of diverse academic experience gained teaching on the east coast, instructing students from partner universities in Peru, Ecuador, and Columbia through the East Carolina University Disney Learning Program, and developing the curriculum for a women’s college in Rwanda. 

Her research and teaching interests include servicescape, hospitality financial management, fine dining service and etiquette, wine appreciation, guest service management, consumer psychology/behavior, entrepreneurship and strategic management. 

Kristine’s hospitality industry experience includes an advanced internship management position at Walt Disney World’s AAA Five Diamond restaurant Victoria and Albert’s, a role as a member of the sommelier team at the AAA Five Diamond, Mobile Five Star, Michelin Three Star Inn at Little Washington, General Manager of North Campus Dining at Central Washington University, industry consultant and guest speaker, and member of various opening teams to successfully launch a variety of businesses. 

Kristine holds a Master of Business Administration with a Hospitality Management graduate certificate from East Carolina University. She is also a Certified Specialist of Wine through the Society of Wine Educators, has Sommelier certification through the Master Course of Sommeliers, and is a Certified Hospitality Educator through AHLEI.  

Kristine loves to travel. She lived in Europe for seven years and has been to South America, Africa, and Asia. An ardent outdoor enthusiast, Kristine enjoys hiking, snowshoeing, mountain biking, and kayaking.  When not in the classroom or outdoors she can be found at the theater, in a museum, at a soccer match (go Sounders!) or wine tasting.  Kristine is excited to be back at CWU and looks forward to working with the outstanding faculty, staff, and students in the Hospitality, Tourism, and Events program.  

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