Electronic Communication Policy - DRAFT
Electronic Communication Policy - DRAFT
Document updated by Computing and Telecommunication Services on
May 07, 2001
This policy covers all electronic communications provided for the
Central Washington University community, including electronic mail
and voice mail resources.
I. Introduction
Central Washington University encourages the use of electronic
communication to support learning, teaching, research and
University business. This policy statement is with regard to the
use of, access to, and disclosure of electronic communications
to assist in ensuring that the University's resources serve
those purposes.
This policy applies to all active students, faculty, emeriti, staff,
administrators and approved affiliates.
II. Allowable Use
Electronic communication is to be used to support the University's
mission of learning, teaching, research and University business.
Electronic communication at Central Washington University is not a right,
but a privilege. Any electronic communication addresses, mailboxes or
accounts assigned by the University are the property of the University.
All electronic communications on Central Washington University
computing or networking systems are the property of the University.
Electronic communications users are required to comply with state and
federal laws, University policies and ethical conduct.
III. Prohibited Use
Unacceptable uses of electronic communication include, but are not
necessarily limited to, the following:
- Conducting unlawful activities;
- Use for any commercial activities;
- Sending offensive or abusive messages;
- Use to gather or other collect information about others for
commercial or private use;
- Use for fund raising, political campaign activites, or public
relations activites not specifically related to Central
Washington University activities;
- Use to conduct or forward illegal contests, pyramid schemes
or chain letters, or to spam;
- Use to sell access to the Internet;
- Use to conduct any activity which adversely affects the
availability, confidentiality or integrity of Central
Washington University's technology;
- Use to benefit personal or financial interests;
- Forging electronic communications;
- Intentionally transmitting computer viruses;
IV. System Protection and Resource Limitations
The technical staff at Central Washington University reserves the right
- To set the amount of disk space available for electronic
communications mailboxes;
- To carry out necessary purges of information stored on the servers to
preserve the integrity of the system;
- To run virus scans and quarantine electronic communications that
contain viruses;
Users are responsible for retaining their own records and
therefore are advised
to keep back-up copies of important documents, distribution lists, calendars,
voice mail, on their hard-drives or appropriate backup media.
V. Security
Central Washington University attempts to provide secure and reliable
electronic communication services. However, secure and reliable
services do not in any way guarantee the confidentiality and privacy of
electronic communication, which is the electronic equivalent of sending a
postcard. Confidentiality may be compromised by applicability of law or
policy, unintended redistribution, network 'sniffing' and interception, or
inadequacy of current technologies to protect against unauthorized access.
All users should be aware of the following:
- You should not assume confidentiality or privacy of electronic
communications. It is not recommended that you send confidential
university communications (as determined by law, policy, etc.) via
electronic communications.
- In the course of routine systems maintenance, troubleshooting
and mail delivery problem resolution, technical staff
may inadvertently see the content of electronic mail messages. Technical
staff shall not intentionally search electronic communication
records or transactional information for violations of law or
policy. However, they shall report violations discovered
inadvertently in the course of their duties.
- Electronic mail that constitutes University records is subject to archival
and records management policies as established by the University.
- Electronic communication may be subject to disclosure under law. Back-up copies may
be retained for periods of time and in locations unknown to
senders and recipients even if you have deleted it from your
account or PC.
- Messages can be easily forwarded without your permission to
individuals or groups, even though it violates copyright law.
- Messages can be intercepted while in transit through the network.
- Forwarded messages can be altered from the original.
- Once a message is received on a machine outside of Central
Washington University, all of the above concerns continue to apply.
- Electronic communication is not confidential.
- Records of electronic communications are University records
subject to disclosure under the Washington Public Records Act,
other laws, or as a result of litigation.
- University employees are expected to comply with University
requests for copies of records in their possession, or whose
disclosure is required to comply with applicable laws,
regardless of whether such records reside on University
electronic communications resources.
VI. Privacy and Confidentiality
The University does not routinely inspect, monitor, or disclose
electronic communications without the holder's consent. Nonetheless,
subject to the requirements for authorization, notification, and other
conditions specified in this
Policy, the University may deny access to its electronic communications
services and may inspect, monitor, or disclose electronic communications
under very limited circumstances as described below.
Access without consent
Prior to any inspection, monitoring, or disclosure of the contents of
University electronic communication records in a University employee's
possession, the employee's consent shall be obtained except
as provided for below.
- when required by and consistent with law;
- when there is substantiated reason to believe that
violations of law or of University policies have taken place;
- when there are compelling circumstances;
- under time-dependent, critical operational circumstances
When, under the circumstances described above, the contents of electronic
communications must be inspected, monitored, or disclosed without the holder's
consent, the following shall apply:
- Authorization. Except in emergency circumstances, such actions must be
authorized in advance and in writing by the President, Vice President of
Business
and Financial Affairs, University Public Records Officer, or the Business
and Finance Office. This authority
may not be further redelegated. Authorization shall be limited to the
least perusal of contents and the least action necessary to resolve the
situation.
- Emergency Circumstances. In emergency circumstances, the least
perusal of contents and the least action necessary to resolve the
emergency may be taken immediately without authorization, but
appropriate authorization must then be sought without delay following
the procedures described in Authorization above.
- Notification. In either case, the responsible authority or
designee shall, at
the earliest possible opportunity that is lawful and consistent with other
University policies, notify the affected individual of the action(s) taken
and the reasons for the action(s) taken.
VII. Retention and
archiving
The management and retention of all records sent or stored via electronic
communications systems are subject to state records management laws and
regulations. Electronic communications themselves are not considered a
record series or category. They are the means of transmission of
messages or information ... and the medium on
which they are to be temporarily held. Retention or disposition of
those records must be related to the information
they contain or the purpose they serve ... their content. The
content, transactional
information, and any attachments associated with messages are considered
public records. Records communicated using electronic
communications need to be identified, managed, protected, and retained as
long as they are needed to meet operational, legal, audit, research, or other
requirements.
University department heads or unit directors are required to comply with
approved
records retention schedules . They must ensure provision of filing
systems for all public records, on acceptable media, outside the
electronic communications systems. The University General Records
Retention Schedule is accessible on-line for viewing or printing at
http://www.cwu.edu/~purchase/recordsmgmt.html. Official electronic
communication records can be deleted after they have been retained for
the correct time period as determined by the University's state
approved retention schedules.
The University originator or receiver of an electronic
communications
message is the official record copy holder and is responsible for
retaining
the record copy under the records retention schedules approved for
the University by the State.
Computer Support Services offers
classes and individual training on use of our University's electronic
communication system which includes information about appropriate netowrk
archiving.
An Official Record that is stored and accessible after
its required retention period has expired is
still a public record and must be produced upon request. A systematic
deletion program not only eliminates obsolete documents from the file,
but also saves resources by not indefinitely and unnecessarily storing
information beyond appropriate time lines.
Computing and Telecommunication Services does not archive documents.
Electronic communications privileges start on the date employment begins and
Computing and Telecommunication Services
issues an ID number and password. They end at 5pm of the date of
employment termination. The contents of the mailbox on the
date of termination may be turned over to the head of the departing
employee's department.