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ITS Tech Tips: All Tips

GroupWise Tips

Mac Tips

Office Tips

Windows Tips

Misc Tips

Other ITS Training Links

BlackBerry Help Pages

GroupWise Help Pages

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Multimedia and Technology Instructional Support

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For the time being, all archived tips will be listed by posting date. As the list grows, we will incorporate a search function for ease of navigation.

 

Posted: 12/13/06
Subject: Mac Computing Orientation instructions for staff
Description: New to campus or just want a refresher on computing at Central? Check this page out for the basics of the CWU network: accessing files from campus and from home; what are the network drives; how are the network drives backed up, etc. Also, a brief overview of GroupWise, as well as the computing resources on campus, e.g. Help Desk, Multimedia Technology and Instructional Support, and the Web office.

Posted: 09/18/06
Subject: Updated SPAM page
Description: We posted some tips for dealing with spam last year. This page has been updated to reflect the ever increasing problem of spam and some new ways to deal with it.

Posted: 09/12/06
Subject: Windows Defender
Description: Instructions for downloading, installing, and using Windows Defender, a spyware removal program.

Posted: 07/24/06
Subject: Changing Your Wildcat Password
Description: With the introduction of the Wildcat password, logging into the various systems at CWU has become easier as there are fewer passwords to remember. Your Wildcat account and associated password gets you into the CWU network, GroupWise, the Wildcat Connection, and various other places; but you still need to change it every 90 days (180 for students). Here's how to do that.

Posted: 06/26/06
Subject: Teleworking at CWU (PC, Mac)
Description: Need to access the CWU network from home? What about your GroupWise e-mail? You may have already done so through the Wildcat Connection but what about using the VPN? Turn your home computer into a work computer with a few simple steps. Both the PC and Mac platforms are shown.

Posted: 04/06/06
Subject: Filter [SPAM] e-mails using GroupWise on the Mac.
Description: Instructions for setting up a rule to filter out [SPAM] e-mail

Posted: 10/05/05
Subject: Finding Files
Description: Hit a Save button and not know where it Saved to? Find yourself constantly navigating to a different location to save a file? Here are instructions for changing the default file location for your Office documents as well as some search tips using your operating system's (Windows XP, Mac OSX) Search/Find function.

Posted: 09/16/05
Subject: Customizing the Start menu
Description: Got stuff on your Start menu you don't use? How about stuff you'd like to see on your Start meu? With Windows XP, you can easily customize the Start menu to suit your needs.

Posted: 09/08/05
Subject: Saving web pages from the Internet
Description: When saving web pages to work on at CWU you'll want to be careful as you may end up saving it in an unusable format.

Posted: 09/07/05
Updated: 11/29/07
Subject: File extensions
Description: A file extension is what comes after the "." dot in a file name. These extensions tell the operating system how to deal with the file and can give you a hint as to what the file type is and if it's something you can use like a document file or something to avoid like a system file.

Posted: 09/27/04
Subject: Forwarding E-mail to another account (PC version, Mac version).
Description: If you use another e-mail account and would like all of your GroupWise e-mail to be forwarded to that account, check this out.

Posted: 09/22/04
Subject: GroupWise Junk Mail filter
Description: Filter out your junk mail with this new feature in GroupWise 6.5. (PC only).

Posted: 09/15/04
Subject: GroupWise Categories on the PC
Description: Use GroupWise Categories to organize your Mailbox and/or Calendar with color-coding.

Posted: 09/09/04
Subject: New GroupWise functions
Description: The Intranet connection in GroupWise is obvious but what about those new buttons on the toolbars? See what's new in GroupWise.(PC only)

Posted: 09/03/04
Subject: Rule-based archiving
Description: Mailbox too full? Need to archive? Here are a couple of rules you can set up as an alternative to having GroupWise just automatically archive everything (including junk mail) for you.

Posted: 07/08/04
Subject: The Proxy Process Explained
Description: How to set up and retrieve proxy access in GroupWise.

Posted: 07/26/05
Subject: Dealing with SPAM
Description: Spam is an ever increasing problem. Check here for some information on Spam and some ways to reduce the amount you get.

Posted: 7/15/04
Subject: Archive your GroupWise e-mail
Description: Instructions for setting up and archiving e-mail and calendar items on the Mac or PC.

Posted: 6/14/04
Subject: Logging on to the Novell network in OSX.
Description: Access the network such as the web (zeus) drive to work on web pages or back up important files to the shared (data) drives.

Posted: 06/08/04
Subject: Computer maintenance.
Description: Thanks to the hard work of ITS, it is no longer necessary to manually update your Norton virus definitions if you are on a PC. However, you still need to periodically run a scan of your computer.

Posted: 04/26/04
Subject: Virus scanning
Description: Instructions for downloading updates and running a virus scan.

Posted: 04/26/04
Subject: Update virus definitions on the PC.
Description: Includes instructions for downloading updates and running a scan.

Posted: 04/25/05
Subject: Changing font size in GroupWise
Description: Squinting at those e-mails? Make your font bigger; check out the link above for instructions.

Posted: 3/3/04
Subject: More on viruses.
Description: The “bagel” virus hits CWU.

Posted: 2/23/04
Subject: Dealing with computer viruses.
Description: The “My Doom” virus hits CWU.

Posted: 7/18/03
Subject: Filter [SPAM] e-mails using GWWeb.
Description: Instructions for setting up a rule to filter out [SPAM] e-mail

Posted: 7/17/03
Subject: Filter [SPAM] e-mails, PC version only.
Description: Instructions for setting up a rule to filter out [SPAM] e-mail.

 

Page last updated 11/29/07. Send questions or comments to ITS Training.

Contact Information

ITS Training
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Ellensburg, WA 98926
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509-963-2392
training@cwu.edu
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