ITS Tech Tips: Misc Tips

Adding a Contact in GroupWise Messenger

Introduction

The following are instructions for adding a contact to your GroupWise Messenger list.

Adding a Contact

To search for a contact by using either their name or username, you must first open the "Find" window.

• Click on the Actions menu at the top.
• Click on the “Add Contact...” option.
• Search either for a Username or Name. See below.

Searching for a Username

If you know the username of the Contact you are trying to add,

• Click on the “Use this User ID” radio button.
• Enter the username into the User ID field.
• Click Add.

You should now see the new Contact in your list. Double-click on their name to initiate a conversation.

Searching for a Name

If you do not know the username of the Contact you are trying to add, then you must go through an extra step.

Note: There is an error in the current version of GroupWise that will not allow you to add a Contact by their name in the Basic tab.

• If closed, open your "Find" window (see instructions above).
• Make sure that the “Search for a User” radio button is selected.
• Click on the “Advanced” button in the upper right-hand corner.

The following window appears.

• Enter the name (or other information) in all relevant fields.
• Click Next

You will be brought to a “Search Results” window that will display all of the matches to your search.

• Click the Contact that you would like to add.
• ClicK the Add button.

You should now see the Contact in your list. Double-click on their name to initiate a conversation.

Page last updated 10/14/08. Send questions or comments to ITS Training.