Jo Richards

Employee of the Month for June 2005

Jo began working for the Teacher Certification office in November 1999 as an Office Assistant II, with responsibility for the Certification-Only Program. In June 2003, she was promoted to the position of Secretary in our office. Throughout this time period, Joe has done an excellent job. Her quality of work is outstanding. She created a useful certification-only credit evaluation form that continues to be useful and time saving to the other office staff. More recently, she has done a tremendous job of keeping our Web site up-to-date. She uses her time well. She is a hard worker and does not waste time in getting her work done. Through all phases of her work, she strives to impart a very professional and courteous view of CWU to all concerned. Customers always leave our office with a smile on their face, due in part to Jo's interaction with them. She is always positive and upbeat. She recognizes the importance of her role in keeping harmony within the office and works hard to ensure her office mates are happy and well.