Employee of the Month for March 2002

Charlotte Utzinger, Psychometrist

I have worked with Charlotte for the last two years and I have never met a person who takes as much pride in her work as she does. She has such a passion for the students that she comes in contact with and helps direct them to the right places they need to be in order for them to succeed. Charlotte is extremely service oriented towards staff, faculty and students. Charlotte has a gentle spirit and even when she is put in an awkward position, she is able to deal with the problem in a professional manner. Many times students come in our office very stressed, but she is able to ease their anxiety in order for them to take the test or to talk out a problem. When our office gets very hectic, she shows her calmness. She never overreacts to a problem and always looks for something positive amongst the chaos. She has pushed to get new tests offered here on campus. A woman with vision, she has enabled people access to take tests that we have never offered before at Central. Charlotte is a mentor and friend. She has taught me the true meaning of what serving is all about. Charlotte helps students to have a positive experience with testing, which is often perceived as a negative experience. I am so proud to be a part of her team. She is a jewel.