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Wildcat Way

The Wildcat Way is a university-wide commitment to service excellence--tailored specifically for CWU and embraced, communicated and supported at all levels and across all departments.  

At CWU, we pride ourselves in how we treat others. In everything we do, we strive to be

  • Welcoming

  • Inclusive

  • Knowledgeable

  • Responsive

  • Proud

That’s the Wildcat Way!

CWU's service excellence goals are written from a customer point of view:

1. I receive prompt and accurate answers to my questions.

2. I feel valued.

3. I am thrilled with the service I receive.


Wildcat Way - Every Day! Video


Links to Wildcat Way webpages:


Recognize someone showing Wildcat Way spirit?

Tell us your Wildcat Way story and we'll share it in the Wildcat Spotlight!




Take the Next Step to Becoming a Wildcat.