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Central Washington University

Want More Productive Workers - Give Them Hope


American salespeople, Swiss mechanics, and Chinese factory workers all are more productive if they are hopeful.
In an effort to learn more about the universality and nature of the hope-productivity link, I worked with a team of researchers to meta-analyze more than fifty studies on hope and work.
We were able to quantify hope's contribution to productivity. Other conditions being equal, hope leads to a 14% bump in workplace outcomes. Drawing upon my research and findings from studies around the world, I found that there are five characteristics of hopeful employees that make them more productive than other people.
Hopeful workers show up for work.
One recent study by James Avey of Central Washington University showed that high-hope engineers in a high tech firm missed an average of less than three days of work in a 12-month period. Low-hope engineers missed more than 10 days of work each, on average, costing the firm nearly four times as much as their high-hope colleagues in lost productivity. No other workplace measure (including job satisfaction, company commitment, confidence to do the job) counts more than hope in determining whether an employee shows up.
Read the entire CNBC article here

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