(5) Credit Limit - The issuing financial institution assigns each cardholder a credit limit/line on his or her card. The credit line varies based on an individual's credit assessment.
(A) Program administrator: The accounting supervisor is the department travel card program administrator. The executive secretary of business and financial affairs is the individual travel card program administrator. The program administrator is responsible for:
1. Coordinating the corporate travel card program.
2. Processing applications.
3. Providing information and training to employees upon request.
4. Monitoring cardholders'
charges and payment status.
5, Canceling the individual's account upon separation.
NOTE: The University reviews accounts on a quarterly basis and takes appropriate action if university and state policies are not followed.
(B) The traveler/cardholder is responsible for:
1. Completing the corporate travel individual card application accurately.
2. Ensuring that charges on the card comply with university and state policies.
3. Submitting completed and accurate travel expense vouchers in a timely manner.
4. Paying the corporate travel card statement balance in full by the due date indicated on the statement or, in the case of department cards for providing appropriate documentation so that the central payment may be processed.
5. Securing and protecting the card. NOTE: Only the person named on the card is entitled to use the card and that person is liable for the charges on the card.
6. Immediately notifying the issuing financial institution of any lost, stolen, or damaged card; suspected fraud; disputed transactions; and address change; telephone 1-800-270-7760.
7. Returning the card to the department or the program administrator immediately upon request or upon termination of employment.
(C) The principal budget administrator is responsible for:
1. Approving the corporate travel individual card application.
2. Encouraging employee awareness of the travel card program.
3. Reviewing, approving, and submitting completed travel expense vouchers in a timely manner.
4. Assisting the program administrator to ensure compliance with corporate travel card policies.
(7) Payments - The department card program administrator is responsible for paying all charges on department travel cards. The individual cardholder is personally responsible for paying all charges on the individual travel cards. The account is not a revolving credit account. Partial monthly payments are not permitted. If payment is not received by the due date, the issuing financial institution automatically generates a reminder letter which is sent to the card holder and the program administrator is notified.
(8) Disputed Transactions - Cardholders are to try to resolve disputed transactions with the merchant first. Issuer regulations require that the cardholder notify the issuing financial institution in accordance with the terms listed on the issuer’s cardholder agreement.
(9) Delinquency and Collection Actions - In those rare cases when an employee does not fulfill their responsibilities as outlined in section 3-50-295(6), the issuing financial institution and the program administrator will take the following actions:
(A) Issuing Financial Institution - The collection process begins when the account is 30 days past the due date noted on the statement. The issuing financial institution sends a reminder letter to all cardholders whose accounts have a balance due. If full payment has not been received by the next statement close date (i.e., the first business day of the next month), the issuing financial institution sends the statement out with another reminder printed on the statement itself. At this time, the issuing financial institution may contact the cardholder and the program administrator by telephone.
1. At 60 days past due, the issuing financial institution may suspend the account from accepting new charges.
2. Between 90 and 120 days past due, the issuing financial institution may close the account permanently. Once an account has been closed, it may not be reinstated.
3. The issuing financial institution may send a demand letter to the cardholder requesting payment in full within 30 days.
4. Over 120 days past due, the issuing financial institution may refer seriously delinquent accounts to collection agencies for further collections, which may include credit bureau reporting.
5. At 210 days past due, the account is considered “charged off” and the issuing financial institution may deduct the amount from the university’s rebate.
(B) Program Administrator - The program administrator’s involvement in the collection proceedings continues throughout the process unless or until the cardholder has made arrangements that are satisfactory to the issuing financial institution.
1. At 30 days past due, the program administrator sends an e-mail to the cardholder regarding the past due balance with a copy to the cardholder’s principal budget authority.
2. At 60 days past due, the program administrator sends a memorandum to the cardholder with a copy to the cardholder’s principal budget authority and the vice president of business and financial affairs. If the account is 210 days past due and the amount due is deducted from the university’s rebate, the program administrator will initiate paperwork necessary for the university to recover the amount from the employee in accordance with applicable payroll rules and in consultation with human resources.
(10) Card/Account Termination - Because corporate travel cards are issued for university business travel expenses, the university may cancel the card account for misuse and/or payment delinquency. The university maintains a zero tolerance policy for any personal usage of corporate travel charge cards.
(A) The following conditions will result in card/account cancelation:
1. Cardholder is no longer on the university payroll (e.g. resignation, leave of absence without pay, emeritus faculty, or other non-salaried appointment status).
2. History of delinquent payment.
3. History of dishonored checks and/or reversal of electronic payments.
4. Use for personal expenses.
5. At request of cardholder.
6. 12 months with no account activity.
7. 12 months without account activation.
(B) If the department obtains the card, the department either returns the card to the program administrator or cuts the card in half. If the department destroys the card, the department is to route an explanatory memorandum or e-mail to the program administrator.
(C) If an individual's card is canceled by the university or the issuing financial institution for misuse or delinquency, the department may arrange his or her business airfare charges through an approved travel agency. The traveler must pay for other travel expenses personally. The traveler claims reimbursable expenses on a travel expense voucher when travel has been completed.
(11) Monitoring - The program administrator randomly monitors charges and payments for policy compliance. Internal and external auditors conduct audits periodically. Failure to comply with policy may result in disciplinary action up to and including dismissal.
(12) Public Records - In accordance with the Public Disclosure Laws all expenses charged to corporate travel cards are a matter of public record.