Registrar | Customer Survey

Registrar

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Customer Survey

1 - 8 *

	Yes	No
1. Were you served in a timely manner?	Yes	No
2. Were we courteous and professional?	Yes	No
3. Did you receive the assistance you needed to achieve your goal today?	Yes	No
4. Was the person who assisted you knowledgeable about your rights and responsibilities?	Yes	No
5. Was the person who assisted you friendly?	Yes	No
6. Was the person who assisted you polite?	Yes	No
7. Did we make you feel like a valued customer?	Yes	No
8. Did you get the information you needed?	Yes	No

9-10 *

	Excellent	Above Average	Average	Below Average	Poor
9. How would you rate the ease of web registration using Safari?	Excellent	Above Average	Average	Below Average	Poor
10. How would you rate the ability to navigate or find your student information?	Excellent	Above Average	Average	Below Average	Poor

11 - 13 *

	Yes	No
11. Were you able to run a CAPS report?	Yes	No
12. If you are a transfer student, was it easy to find your transfer credit report?	Yes	No
13. Was your transfer credit information posted in a timely manner?	Yes	No

The following information is optional. However, if you would like someone to follow-up on your request, please fill out the below information:

Name:

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Date:

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2012 - 2013 Handbook