You should run a browser test to ensure that your computer system is properly configured for online courses. This test verifies your browser version, browser settings and display settings on your computer.
The following technology requirements are essential for completing online courses:
An Internet connection is required to participate in online courses with a minimum recommended speed of 1.0Mbps. Courses with streaming video or live video interaction require higher connection speeds for optimal viewing.
Supported Operating Systems:
We recommend that you have administrative rights to the computer used for your coursework so you can load software or apply updates as required. If you must use a computer over which you do not have administrative rights (such as a library or lab computer, or a workplace computer), you may experience difficulties with needed functions, such as installing plug-ins.
Supported Internet Browsers:
The following web browsers are supported for using Canvas. Due to the successive release cycles of some supported Internet browsers, the two latest releases of each browser are supported. Older browser versions may cause problems using course software.
MAC OS Users
Internet Explorer will work, but is typically not a preferred browser alternative.
Internet Browser Settings
The following browser settings are essential:
The most recent versions of the following plug-ins are required for many of the resources available in your online courses:
Plug-ins are typically, if not always free of charge. It is recommended that you review installations of the listed plug-ins, and install or update them prior to beginning your courses.
Windows: x86 or x64 1.6-gigahertz (GHz) or higher processor; 512MB RAM
MAC: Intel Core Duo 1.83-gigahertz (GHz) or higher processor; 512MB RAM
Additional Information and Recommendations
Your screen resolution (dimensions) should be set at 1024 x 768 or higher.
Some courses may require purchase of additional software. Oftentimes, requisite software is available at an educational discount for students. Vendors such as Adobe or Apple will provide this information and what you need to do to acquire the discount (i.e., provide evidence of university enrollment). Information about software is typically provided in the syllabus for your course.
While mobile devices (i.e., smartphones, tablets, Chromebooks) may enable completion of some coursework, they are not guaranteed to work in all situations. The safest alternative is having access to a Windows or Mac computer in the event your mobile device does not fulfill the requirements of the course.
Free office software
Students can purchase software applications and operating systems at academic pricing online from the Wildcat Shop.
In Firefox 3.6.x and higher you may reset these settings by clicking on Tools in the menu bar at the top of your browser. Next click on Options and find and set proper features under the Content and Privacy buttons.
Pop-Up Blockers must be turned off. If you have problems after logging into Canvas after clicking links that may open a new window, you probably have your browser set to block pop-ups. This has been occurring when students try to take tests that are set to open in a new window. In this case a blank page appears after the link is clicked to take the test. Blocking of pop-ups is something you can turn on or off if you have Internet Explorer 6.02 or higher. To turn it off go to Tools menu-->Pop-up Blocker-->Turn Off Pop-up Blocker. If you don't have this option in the Tools Menu please go Tools Menu-->Window Update to update your browser.
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