- Canvas doesn't seem to work on my computer at home, but it does work on other computers. What is the problem?
- How do I learn how to use Canvas software?
- What should I do if I get kicked offline while taking an online test?
- If my question isn't answered here how can I find the answer
Your instructor will normally give you instructions regarding the aspects of Canvas they would like you to use.
There are many things that can cause this to happen. The best thing to do is to contact your instructor immediately. Professors are able to verify that you started the test and were kicked off. It is up to your instructor to decide if they will allow you to resubmit. If for any reason they are unable to retrieve this information for making their decision, they will contact the Canvas Administrator.
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