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Online Learning

Finding Help in Canvas

Using the "Help" Button

  • Use the Help button to provide feedback or to report an issue or error.
  • The Help button is located at the bottom of the left-side navigation

Help button location in bottom of left-side navigation

  • This button is located at the bottom of the page, regardless of the window size. Make sure to click the Help button on the page you are having issues with. This will help CWU Canvas Support figure out what the problem is.
  • Once you click on the Help button, you will be given options to choose from that inlcude Ask Your Instructor a Question, Search the Canvas Guides, Report a Problem, Chat with Canvas Support, Canvas Support Hotline, CWU Canvas Help & Support, and Submit a Feature Idea.


help menu pop-up

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