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Learning Commons

Tutoring FAQ

If you have concerns or questions, please schedule an appointment with your academic advisor or contact Monica Reece – Bruya at 509-963-2058 or email her at ReeceBrM@gwmail.cwu.edu to schedule an appointment.

How will I get started with tutoring?

  • Tutors work regular blocks of time. You may choose your appointment time based on when tutors are available in your subject area. If group tutoring sessions are already meeting for your class, you will be scheduled to join the group unless you have a time conflict.

Who will be my tutor?

  • Your tutor will be a student who has previously taken the class and excelled in it.

How many hours of tutoring may I receive?

  • Tutors normally meet with students for 50 minute sessions twice per week. You are required to attend regularly. If you do not feel that you can commit to meeting regularly twice a week, every week, then discuss with your advisor the use of other campus resources, such as SI, the drop-in lab, TAs, etc.
  • If you would like to meet for more or less than 2 hours per week, you will need the approval of your advisor in Student Support Services, WaTEP, CAMP, Washington Achievers, Multicultural Student Services, or Student Transitions and Academic Resources.

What happens at tutoring sessions?

  • Tutors are not here primarily to explain information to you The goal of tutoring is to help you help yourself. Thus your tutor will assist you in developing learning strategies that will be effective for you in this class. For example, if you have an exam coming up, your tutor may help you predict test questions and then quiz you over those questions. If you are having difficulty solving a math problem, your tutor may help you develop a list of steps involved in solving the problem.
  • Tutors are trained to get you actively involved in the sessions--you will be the person doing most of the talking in the tutoring sessions.

How shall I prepare for tutoring sessions?

  • Attend class.
  • Take good class notes, complete assigned readings, work as many problems as you can before tutoring.
  • Tutors will not explain content of material that hasn’t been read, re-teach information due to class absences, or prep students who haven’t studied for exams.

How do I cancel a tutoring session?

  • If you can’t make it to a session, it is your responsibility to call the tutoring office at the number listed above the day before tutoring is scheduled. The only exceptions are in cases of illness or emergency, for which we ask for as much notice as possible.
  • Tutoring privileges will be forfeited for the quarter under the following circumstances
    • More than four total absences
    • More than one no-show (absence without notification)

What should I do if I don’t have any new material to work on?

  • Cancel the day before if you know you have a quiz right before tutoring or if you feel you will not need help.
    OR
  • Attend your session and plan to review, work ahead, practice and drill over information, explore additional resources on the internet or in the department, etc.

How can I give feedback to the tutoring program?

  • Tutoring surveys will pop up intermittently on the computer when you sign in and out. These surveys take about 20 seconds to fill out. Please help us improve our services by completing them. Your survey will NOT be shared with your tutor (they only receive a tally of total responses from all their tutees). In addition, end-of-the-quarter surveys are handed out to all tutees.
  • The Tutoring Coordinator is happy to discuss concerns at any time.

May I drop tutoring?

  • Yes, you may drop tutoring at any time. Please call the tutoring office to give at least one day's notice, so your tutor can be notified. Also, let the tutoring office know if you drop the class in which you are tutored (Don't depend on advisors to do this).
  • If you are participating in the TRIO Program, please discuss your desire to drop tutoring with your advisor first.

What if I'm not happy with my tutoring sessions?

  • First discuss with your tutor how you might work together to make the sessions more effective.
  • If you don’t feel comfortable doing that or if it doesn't help, please talk to the Tutoring Coordinator.
  • Resolving problems soon after tutoring begins usually works best for everyone.