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Information Services

Strategic Goals

1. Customer Service:   Provide exemplary customer service in the planning, development, delivery, and support of all information technology systems and services which exceeds the expectations of our customers.

2. Communication:   Identify and implement technologies that promote effective and efficient communication and collaboration within Central Washington University, and with our business partners, customers and stakeholders.

3. IS Staff:   Recruit, retain and develop a diversified, productive and motivated technology workforce which is capable of fully supporting the academic mission and technology goals of the University.

4. Teaching and Research:   Provide innovative and modern technology, and unrestricted access to academic and research information, in support of the academic and research activities of University faculty. 

5. Learning and Living Technology:   Provide an environment where technology enriches the learning and living experience of students at the University, and prepares them for technology use in their careers. 

6. Business and Student Administration Technology:   Provide technologies which create an efficient and productive administrative and student services environment, and minimizes operational costs while providing exceptional services to University stakeholders. 

7. Campus Environment and Infrastructure Technology:   Provide and support a technology infrastructure which distinguishes CWU as a modern and innovative University, while providing a secure, safe, and productive campus environment. 

8. Data and Information:   Provide the services and technology to ensure that data and information is available and accessible to customers, while achieving the highest standards o integrity and security.

9. Community, Campus and Environmental Leadership:  Be excellent stewards of Public and University resources through partnerships and environmental sustainability. 

10.  Planning for the Future:   Provide leadership in technology planning, assessment, and innovation to assure that future technology tools and services are available for CWU to achieve its long term strategic goals.

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