Skip to body

ITS Training

Mysteries of Mail Merge

Type: Professional development.

Delivery method:  Demonstration or Workshop Demonstration icon.

Length: 30 minutes.

Experience level:  Intermediate; for those with some experience Intermediate iconIntermediate icon.

Description:  With Microsoft Word, you can merge a list of names with a form letter to create personalized letters.  You can also create mailing labels and envelopes.  This demonstration shows some tips for successful merges, as well as using data or lists from sources other than Word. This class will be taught using the latest version of Word for PC and Mac (separate sessions).

Prerequisites: Know the basics of Word.

Online options: Microsoft provides free online training for Word 2010 (PC) here: and Word 2011 (Mac) here: with videos and courses. For Word 2013 (PC) go to You can view the new features of Word 2013 with hands-on examples by opening the program and then clicking on the Take a tour icon in the right-hand pane of the window. You can also get free training for Microsoft Office programs for the PC (limited Mac classes) via the Microsoft IT Academy. Instructions for setting up an account, logging on to the Microsoft IT Academy and a class list are available via the My CWU Links menu in MyCWU.

View the recorded training from a previous online class taught by the CWU Professional Development & Training team.

If you are interested in this class but don't see it on the HR Calendar, please fill out the wait list form and we'll contact you as soon as we can get the class scheduled.


Page last updated 05/05/14.