Skip to body

ITS Training

GroupWise 12 QuickStart on the Web

Table of Contents


Introduction

Objectives
Why GW web?
Log in options
The menu
Navigation bar
Main toolbar
Contextual toolbar
Folder list

 

Web Mail

Create mail
Name completion
Search for a name
Enter the text
Attach a file
Send options
Complete the message & send
Read mail
Incoming attachments
Reply options
Forward options
File messages

Web Calendar

The calendar views
Day calendar
Week calendar
Month calendar
Quick post
More detailed items
Meetings
Busy search
Sending notes & tasks to others

 

Introduction


Objectives

  • Log in to GroupWise on the web.
  • Navigate through the different parts of GroupWise on the web.
  • Send, receive and file e-mail.
  • Post items directly to the calendar.
  • Send calendar items, including meeting requests, to others.

Why GW web?

Not on campus or don’t have the GroupWise client? No problem! When you are away from the school, either at home or on the road, you can access your GroupWise e-mail and calendar via the web.

Log in options

There are various locations throughout the CWU web site that have GroupWise links.

You can also access the site directly by typing in: https://gwweb.cwu.edu

Tip:  Create a bookmark in your browser, or make the GroupWise page your home page to access the page quickly.

Once at the log in screen,

  • Type in your Wildcat username and password to login.

Web login

Note: The radio options for private vs. public have to do with how soon the system will time you out with the public computer having a shorter interval.

Mobile device users can also click on the Options button and select Basic Interface for limited but functional access.

Once logged in, the screen looks similar to the following:

Main mail page

The menu

Menu commands at the top of the screen are browser commands, not GroupWise commands. Some newer browsers will not even have a menu displayed by default but you can change that.

Navigation bar

Just below your browser’s menu bar is a dark strip (see above picture) that displays the following:

  • Novell GroupWise
  • Tabs for switching between your Mailbox, Calendar, and Contacts
  • Logout – always use this link rather than just close your browser window so you get properly logged out of the system.
  • The gear icon is where you can access the tools for GroupWise on the web such as – set password, create rules, manage proxy accounts, tweak your Send Options, create/edit your Signature block, etc.

Main toolbar

The main toolbar stays fairly consistent no matter what tab you’re on (Mailbox, Calendar, and Contacts). The toolbar below it changes significantly depending on what screen you are on (contextual).

The first button on the left of the main toolbar is where you can create “new” items such as a new mail message. If you’re on the Contacts tab, you can create new contacts/groups, etc. from this same drop-down list.

New item list

The other buttons on the main toolbar include:

Appointment – for sending a meeting request to another (or others). Can also access this via the menu as shown above.

Task – for sending a task to another.

Reminder Note – for sending a reminder note to another.

Proxy – to access another account to which you have been given access to.

Folders – create, delete, move, share folders.

Find – search GroupWise for messages, contacts.

Contextual toolbar

Above the list of messages is a series of buttons. These buttons will change according to what area you are in.

If you are in the Mailbox section, the following buttons display:

Update arrow: If you are logged in with the basic interface or don’t want to wait for the auto-update feature of the High interface, you can update your account (i.e. save posted items, check for new mail) here.

Delete: moves the selected item(s) to the Trash folder.

Accept: accepts selected Meeting, Task, or Reminder.

Decline: declines selected Meeting, Task, or Reminder.

Complete: marks selected Task as Complete.

Mark Unread: marks the selected message(s) unread.

Mark Read: marks the selected message (s) as read.

Categories: applies a category color to the selected item(s).

If you are in the Calendar section, the following display

Update: same function as in email.

Today: brings you back to the current date

Arrows: left arrow to move behind a Day, Week, Month (depending on what view you are in) or right arrow to move ahead.

Toggle buttons to show/hide appointments, notes, and/or tasks.

Print View for viewing and printing your calendar.

If you are in the Contacts section, the following display

Copy: copy the selected contact(s) to another address book.

Move: move the selected contact(s) to another address book.

Delete: deletes the selected contact(s)

Group: for creating a group mailing list.

Folder list

All of the folders that you have in the client (local) version also appear here.

The folder list can be collapsed and expanded with the arrows next to the folder name.

  • Clicking on either the Calendar or Frequent Contacts folder in the left pane will switch to the view to the corresponding tab.

A folder titled “Unopened Items” is available through this web access only. It displays only those items which have yet to be opened.

[Back to top]

Web Mail


Create mail

  • Make sure the Mail tab is selected.
  • Click on the Mail button in the contextual toolbar.

The following window displays.

Message to

Name completion

Just start typing in the name of a contact in any of the address fields (To, CC, BC) and if that name is in any of your address books, it will fill in for you automatically.

Note: It is possible to disable this feature under Tools, Options, and the General tab.

If the contact is not in any of your address books, you can type their e-mail address directly into the To, BC, or CC field.

Search for a name

From within your email message,

  • Click on the Address button in the toolbar.

The Address Selector window displays.

Address selector

  • Type in either a first or a last name and click Find at the end of the field.

GroupWise will search all available address books and display a list of results.

  • Locate the name in the results displayed and double-click on it to have it show on the right.

Note: You can click in the box next to the name and select To, CC, or BC to have the name be put in one of those fields. The default action is to have the name appear in the To field.

  • Click OK to return to the email message.

Enter the text

After you have selected your recipients,

  • Enter a subject for the message, then type in the text of the message in the field below.

As you type, you may notice red squiggly lines appearing underneath your words. This is a spellcheck feature similar to that used in other programs.

Also, you may notice a “Saving” text message flash at the top of the email window. This is an auto-save feature of GroupWise that you can use should it crash while you are composing a message. If that happens, the next time you open GroupWise, you will be prompted whether or not you would like to continue working on the message.

Attach a file

To attach a file,

  • Click on the Attach button just below the Subject line of the mail message window.

A Choose File to Upload window appears (name slightly different on a Mac).

File upload

  • Navigate to the file you want to attach and click on it to select it.
  • Click on Open.

An indicator bar will appear to show the upload/attach progress.

Upload progress

  • Repeat if necessary to attach another file.

Send options

If you want any special options for sending your message,

  • Click on the Send Options tab.

Send options

Here you can pick Classification, Priority, request a reply, or set up Return Notification.

Note: Notify is a feature of the client (local) version of GroupWise only. When logged into a campus computer, the Notify window appears when you have new mail or upcoming appointments. If you want Return Notification and plan to continue using GroupWise on the web, use the Mail Receipt option instead.

Complete the message & send

When you are satisfied with the message,

  • Click on the Send button.

Read mail

  • Double-click on the e-mail you want to read.

The mail message window displays.

Read mail

The window has a series of buttons across the top in order from left to right:

The X closes the window.

The arrows cycle through to the next message or back to the previous message.

Reply to the original sender.

Reply All goes to everyone the original message was sent to.

Forward either inline or as an attachment.

Move the message to a folder.

Mark the message as unread.

Delete the message.

Print View to print the current message.

The last two buttons provide a toggle to switch between plain text and html mode.

Incoming attachments

If the incoming message has an attachment, information about the attachment will display below the Subject field.

The name of the file and the size in bytes display.

View - displays the file in a separate window. Some formatting may be lost. You cannot modify the file.

  • Place a check mark in the box next to the attachment and then click Download.

Your browser window will display a dialog box asking if you want to do with the file (Open, Save, Cancel, etc).

You can now open the file as you would any other. The default location for the download process is the Downloads folder (same for Mac and PC).

Reply options

If you get an e-mail you’d like to respond to,

  • Click on either the Reply or the Reply All button (depending on whether you want to just reply to the original sender or to everyone that the message went to)

A reply window displays.

This window is the same as a standard e-mail message but the To and Subject fields are filled in and if you opted to include the original message, that will appear in the field below. You can type your own message anywhere within this same field (i.e. above the original message.) You can also add additional recipients, as well as attachments, to your reply.

Forward options

From the original e-mail message,

  • Click on the Forward button.

A drop down menu appears with options for an inline Forward or Forward as Attachment.

An inline forward means the original message will appear below whatever you type in during your forward process.

To forward as an attachment, the original message will be packaged up like any other attachment. See the screen shot below.

Forward message with attachment

The text of the forwarded message is represented by a Envelope icon below the Subject field.

File messages

From within a mail message,

  • Click the Move button on the toolbar.
  • Click on the folder you want the message moved to.

You can also drag and drop messages from one folder to another (i.e. from the Mailbox to another folder, even the Trash).

[Back to top]

Web Calendar


The calendar views

There are three views for your calendar indicated by the appropriate number, a day view (1), week view (7), and month view (31). Whatever you viewed last should come up the next time you login but the first time you access your calendar, the day view displays.

Calendar tabs

Day calendar

Appointments, Tasks, and Notes are listed in separate sections.

  • Park your mouse over an item to see minimal details.
  • Double-click on the item to open it up in a window that displays full details.

To navigate to a different day,

  • Click on the black left (for past) or right (for future) arrow.

Note that the entire month is displayed in the bottom left corner.

  • Click on a specific date you want to go to and the contents will display.
  • Use the navigational arrows at the top of this square to jump ahead/behind a month or a year.

Week calendar

To display a week calendar,

  • Click on the 7 button in the contextual toolbar.

Week view

To view the details of an item,

  • Park your mouse over an item to see minimal details.
  • Double-click on the item to open it up in a window that displays full details.

To navigate to a different week,

  • Click on the black left (for past) or right (for future) arrow.

Note that the entire month is displayed in the bottom left corner.

  • Click on a specific week you want to go to and the contents will display. Use the navigational arrows at the top of this square to jump ahead/behind a month or a year

Month calendar

  • Click on the 31 button in the contextual toolbar.

Month view

To view the details of an item,

  • Park your mouse over an item to see minimal details.
  • Double-click on the item to open it up in a window that displays full details.

To navigate to a different month,

  • Click on the black left (for past) or right (for future) arrow.

Note that the entire year is displayed in the bottom left corner.

  • Click on a specific month you want to go to and the contents will display. Use the navigational arrows at the top of this square to jump ahead/behind a month or a year

Quick post

To quickly post appointment,

  • Click on the grid when you want your appointment to be (i.e. 8 a.m.) and start typing details in the window that appears.

Quick post window

For notes and tasks,

  • Type in details in the Add a task or Add a note field as appropriate.

More detailed items

If you want to add more details, you can either use the process above but click on the More options button or you can go through the Mail menu.

To create an appointment for your calendar only you can use the Posted Appointment feature

  • Click on the drop-down arrow next to the Mail button on the toolbar (on either Mailbox or Calendar tab, it doesn’t matter) and choose Posted Appointment.

Posted appointment

  • Fill in the appropriate fields, and click Post.

The appointment will be posted directly to your calendar.

You can do the same for Posted Notes and Posted Tasks. Just select them from the Mail menu, fill in the appropriate fields and click Post.

Meetings

Just like e-mail, appointments, notes, tasks and phone messages can be sent to others.

To send an appointment to someone to request a meeting,

  • Click on the Mail drop-down arrow or just click the Appointment button on the toolbar.
  • Select Appointment from the list.

Appointment window

The window is similar to the Posted Appointment window except there are To, CC, and BC fields. Instructions continue below.

Busy search

From the Appointment window,

  • Fill in the names of the people you want to include in your meeting (appointment).

If there is more than one person you want to invite and you want to make sure everyone is available at that time,

  • Click on the Busy Search tab.

A window appears with a grid showing available times.

Busy search grid

If a person is not available at the time you’d already selected, a line will appear through their name in the left pane.

To select an available time,

  • Point and click in the grid at a time not shaded.

The details of the meeting will change to reflect the new time.

  • Back in the original window, fill out the remaining fields and click Send.

Sending notes & tasks to others

You can also send (i.e. delegate) tasks, notes, etc. to others.

  • Click on the Mail button and select the item you wish to send.  Remember that any item with Posted in front will only go to your account.
  • Fill in the appropriate fields and click Send.

[Back to top]

Page last updated 01/14/14.