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ITS Training

Forward GroupWise Mail

The following instructions are for creating and setting a rule to forward your GroupWise mail to another account.

  • Log into GroupWise at
  • Click on the tools icon (looks like a gear) in the upper right corner and select Options from the menu that appears.
  • Click on the Rules tab.
  • Click on the drop-down menu next to Type and select Forward from the list.
  • Click on the Create button.Give your rule a name at the top.
  • Define any optional conditions (i.e. from a certain person with a certain subject line). Note that if you don't put in any “conditions”, the rule will act on all items.
  • In the To field, enter the e-mail account where you want your GroupWise e-mail to go to, fill in Subject and Message as needed (these are optional).
  • Click Save.
  • Make sure the rule is activated (has a check mark next to it).
  • Close the Options window.

In some cases this rule will result in mail received being blank instead of the forwarded message. If this is the case for you, 

  • Log into a campus computer with the client (locally installed) version of GroupWise. It does not matter whether this is a PC or a Mac.
  • Click on the Tools menu and select Rules.
  • Click on the New button to open the New Rule dialog box.
  • Give your rule a name.
  • In the When event is section, make sure the Received box is checked.
  • Leave all of the Item types options unchecked as the rule will then affect all types.
  • Click on the Add Action button towards the bottom of the window.
  • Select Delegate from the list.
  • Type in the desired email address where the mail is to go to.
  • Click OK and Save to exit the window.

Page last updated 03/21/14