Reset or Change Wildcat Password

• Use the Wildcat Password Self Service to reset or manage your password and profile information.
• For Faculty, Staff, and Students.
• Requires correct responses to your security challenge questions (Password Responses).
• Call the Help Desk if you have not setup your Password Responses on the Wildcat Password Self Service page.

Reset Password using PIN

• For Student accounts only.
• Requires Student ID and PIN.
• The Office of the Registrar ( http://www.cwu.edu/registrar ) can provide a new PIN during normal business hours.

Passwords Expire

• Student passwords expire every 180 days.
• Faculty and Staff passwords expire every 90 days.

Password Security

• YOUR password is YOUR responsibility.
• Passwords must be at least eight characters long. Longer passwords (12 or more characters) are the most secure.
• Passwords may not contain your name, the word "password", or the percent % or bracket [] characters.
• Including symbols and numbers can make passwords harder to guess.
• It is trivial for computers to crack short passwords regardless what characters are used.
• Cybercrime is frequently conducted from ordinary user accounts, don't let yours be one of them.