CWU Service Desk provides a single point of contact for faculty, staff, students, alumni and parents requesting technology related services and support from Information Services. Through the implementation, advancement and support of technology, we strive to provide outstanding technology services to our university community.

Who we are:
The CWU Service Desk is part of Information Services (IS), focused on meeting your technical needs and providing high quality, dependable and secure services.

What we do: The CWU Service Desk provides phone, e-mail and walk-in computer support for all faculty, staff, students and guests at Central Washington University. We manage the service catalog and ticketing system.

Where we are:    Locations: Bouillon Hall, Room 101 (7AM-5PM) and Brooks Library ARC (after 5PM)
     

    Hours while classes are in session:
    Monday-Thursday 7:00AM-8:00PM
    Friday 8:00AM-5:00PM
    Saturday, Sunday and Holidays - CLOSED
   

    Hours when classes are NOT in session:
    Monday-Friday 7:00-5:00
    Saturday, Sunday and Holidays - CLOSED

How you can contact us:

    E-mail:cwuservicedesk@cwu.edu
    Web: http://www.cwu.edu/its-helpdesk/
    Phone: 509-963-2001
    MS 7436

For more information and instructions on how to use the Service Catalog and Knowledge Base please go here.

Self-Service is open 24/7! Use the request service button on this page to submit your own request. Tutorial is here.

Click here to reset/change password