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Information Technology and Administrative Management

College of Education and Professional Studies

Martin Bagaya, Associate Professor

Dr. Martin Bagaya, Associate Professor, Information Technology and Administrative Management (ITAM) CWUOffice: SAM 243G
Phone: 509.963.1863

I find it a privilege serving at Central Washington University. There is a good connection and balance on my career pursuit, professional, and academic standing. The Ellensburg City surrounding is cozy, people are awesome, students are energetic and focused. I cannot think of a more dynamic place to work, better colleagues to carry on the mission to live, learn and prosper socially and economically. I come from humble beginnings in the country of Uganda, Kidera sub-county. I have found my calling here to serve, grow intellectually and excel in scholarship. I had a dream of becoming an engineer, at about my 5th grade. From a tender age, I desired to achieve the highest education in life. The path to reaching this goal was far from being obvious. To say that the journey has been long, is an understatement. However, like the old English saying asserts, “where there is a will there is way.” At every indication of the rough road ahead, I prayed and mustered courage to push through the rugged terrain.

I graduated with a Bachelors in Electrical engineering at Makerere University. I graduated with  a Master’s in Information Systems Management at Ferris State University, in Michigan. I earned a Ph. D. at Nova Southeastern University, in Florida. My work experience started off as an Equipment / Computer engineer. Over some years, my work training was been sponsored through the World Bank, United Nations and Danish Red Cross. Through these experiences, I worked as a Consultant, & Systems Analyst. I received professional training in India, Hungary, and United States.  I got the privilege of working as an IT professional (a.k.a. network support) with Ferris State University, plus teaching as an Adjunct Instructor as early as the year 2000. I have participated in research collaborations with Makerere University and some Universities in the Netherlands.

I had a recent publication at the Global Science and Technology Forum in Singapore 2017. The title of my publication was: “At the crossroads of my career path and social network clickstreams”.  With another Colleague we had another conference presentation at Charleston South Carolina. The title of this paper was: “Open for Business.”

Advice to Students:

A busy life demands some balancing act, so that you do not fall off the cliff of life’s perils and strife! There is a time for everything; a time to laugh and a time to mourn, a time to talk and a time to listen, a time to invest and a time to meditate. Enjoy life to your fullest, because you never know when your light goes out. Seize the moment when an opportunity arises. Aim for the stars, and if you do not make it, you may still ride above the clouds. It is still a lofty position to reach. Always remembering that “a winner never gives up.”


Nova Southeastern University, Ph.D. (Information Systems)

Ferris State University Masters in Information Systems Management (MIS)

Makerere University Bachelor of Science in Electrical Engineering (B. Sc. Eng.)


Assistant Professor / Department Coordinator, Davenport University, College of Technology 2011 to 2014

Taught Cisco networking, database systems, information security, project management, UNIX, CCNA cisco networking, supervised student projects and internships. Supervised adjunct instructors.

Faculty of Computing and Information Technology, Makerere University 2007 to 2010

Conducted and supervised research projects. Taught information security, client server computing, distributed computing. Participated in a research collaboration with Radboud University Nijmegen –,University of Groningen, and Technical University of Eindhoven - The Netherlands.

Doctoral Research – Nova Southeastern University 2004 – 2007

  • Investigated how student enrolment was impacted by IT/IS offshore outsourcing. Solicited perspectives from administrators (Deans and Heads of department) in U.S. colleges offering 4-year undergraduate IT/IS education, computer science and engineering – published a book with LAP; “An analysis of IT/IS Offshore Outsourcing: Educator Perspectives”.
  • Study intervention measures for increasing student interest and enrolments in IT/IS college programs, in science, technology, engineering, and math.

Information Technology Professional / Adjunct Faculty / Network Technician / Graduate Research Assistant – Ferris State University May 1998 to May 2004

  • Administration of Network servers, installation, upgrade and maintenance of server software & hardware Helped establish an enterprise backup and disaster recovery plan for all server systems and Mainframe computer.
  • Offered technical support, installed client software and hardware
  • Provided support on web services for students and faculty staff. The web services included online mainframe transactions for payment, student information access and class registration. 
  • Provided SQL Server administration support, backup and performance tuning
  • Participated in the consolidation of computer support operations within the Information Services & Telecommunications department into the Network Operations Center, the center oversees maintenance and support for the University Intranet nodes and devices.
  • Wrote funding proposals, budgeted and made accountability for projects I was assigned to undertake.
  • Prepared technical documentation for use in the information services and telecommunications department.
  • Participated in meetings with the Information Technology Council for the University. The council advises university administration, making recommendations on technology policy and standards.
  • Participated in meetings that led to the establishment of computer technical support consortiums.
  • Designed and developed IT support content on the web for access by network technicians and mainframe system operators

World Bank Systems Analyst / Programmer – Uganda Jan, 1996 – Dec, 1997

  • Development and support on top ten killer diseases software application system. Facilitator for seminars on burden of disease analysis and cost effectiveness, under the supervision of the Harvard School for Population Studies.
  • Helped implement a hospital equipment maintenance & management system for Mulago national referral hospital with VAMED Engineering contractors from Spain.
  • Served as an equipment consultant on a committee (The National Advisory Committee on Medical Equipment) that standardized medical equipment acquisition for government hospitals.
  • Supervised Computer network support, maintenance and upgrades.
  • I was responsible for the procurement of software and hardware for regional health department offices and hospitals
  • Developed budget and finance proposals for the engineering department supporting regional health offices and hospitals

Computer / Medical Equipment Engineer – Danish Red Cross, Uganda Apr, 1991 – Dec, 1994

  • Supervised installation, upgrade and maintenance of computer / office / telecommunications
  • equipment at the health department headquarters.
  • Supervised office / medical equipment maintenance technicians.
  • Helped develop a national medical equipment catalog supported by the Danish International
  • Development Agency (DANIDA).
  • Developed budget and finance proposals for the Engineering department
  • Supervised research on renewable energies to be used and deployed in Ugandan hospitals and health centers. The research included biogas, efficient cooking stoves and solar energy usage. This was supported/funded by the Danish Volunteer Services Overseas and Danish Red Cross.


Evelhoch, Z. Sean L., Bagaya, M. (2017). Open for Business: Open Access Journals in
Commercial Databases. The Serials Librarian, Taylor & Francis.

Bagaya, M. (2017). At the crossroads of my career path and social network clickstreams. Global Science and Technology Forum. 7th Annual International Conference on Innovation and Entrepreneurship (IE 2017).

IT/IS Offshoring: Educator’s Perspectives – Washington DC USA. September 15-17 – Center for Global Outsourcing, 2005.

Published Book:
An Analysis of IT/IS Offshore Outsourcing: Educator Perspectives: ISBN: 978-3-8383-0923-1


  • Computer / medical equipment consultant on a World Bank project that renovated eight government hospitals in Uganda
  • Software applications and equipment consultant on the International Development Agency (IDA), African Development Bank (ADB) funded project for AIDS prevention and intervention in thirty eight districts of Uganda
  • Consultant on the Danish International Development Agency (DANIDA) funded project, which provided technical and financial support for construction of five regional medical equipment workshops throughout Uganda.
  • Computer / Medical equipment consultant for the National Advisory Committee on Medical Equipment. The committee developed standards for the hospital equipment needed to be used in Government hospitals. The committee oversaw specifications, the purchase and re-equipping of Ugandan hospitals including health units.

Seminars and Trainings Conducted for Business and Industry

  • Webinar on SSL and IPv6 - 2014
  • Cisco Seminar – 2011
  • WebCT training – Ferris State University, 2002
  • Burden of Disease Analysis and Cost effectiveness, organized by Harvard School for Population Studies – Vermont USA, 1995
  • Affordable Technology Research for Hospitals and Health Centers – Uganda, 1994



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