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Information Technology and Administrative Management

Luke Williams, Lecturer

Office: Pierce
Phone: 253.964.6259
Email: Luke.Williams@cwu.edu

My name is Luke Williams and I am excited to be part of ITAM. Having been raised in an entrepreneurial home from a young age, I am the third generation of a family of real estate investors. We have together collectively remodeled over 140 homes in the Greater Puget Sound Area to date.

Beginning with my academic background, I earned a B.A. in Computer Information Systems with a Business Minor. During college, I also had the opportunity to live and study abroad in Oxford, UK. It was a life-changing experience for me, having studied directly under some of Britain’s top experts in foreign policy, international business, and computer science. My roommate and I were also able to travel through eleven European countries following our studies at Oxford, an experience I will never forget. I would strongly encourage willing participants to take advantage of overseas study opportunities through ITAM.

After completing my undergraduate degree, I continued my education by completing a Master of Business Administration (MBA) Degree the following summer. It was also during college that I was recruited to manage a small media business/ad agency. That was my first real experience helping launch a startup and it proved invaluable in gaining an appetite for the corporate entrepreneurial environment, as well as in developing a do-whatever-it-takes mentality which is often characteristic of startups.

Having gotten a taste of entrepreneurship at an early age, I decided to embark upon an official career in real estate, being both an agent/investor and a business owner. I have worked in commission sales for over twelve years of my career and believe that I can add significant experience and value to those pursuing sales and sales-related industries, both in Business to Business (B2B) and Business to Consumer (B2C) facing environments.

My career has grown and developed over the years, having held positions in small, medium, and large organizations ranging from technical sales recruiting to wireless infrastructure sales & service. Some of the customer relationships I have developed include companies such as: Microsoft, Amazon, Expedia, Oracle, Parallels, Entellium, Splunk, PivotLink, Jobster, the Los Angeles Angels, and many other distinguished organizations. My most recent professional experience prior to teaching has been working for Pearson Education, a Global Fortune 500 learning company.

Courses I have taught include: Introductory/Advanced Microsoft Excel, Introduction to Business, Small Business Management/Entrepreneurship, Introduction to Business Principles/Planning/Organization, and Personal Computing.


Education

Master of Business Administration – Awarded 07/30/04
Azusa Pacific University, Azusa, California
Graduated with a 4.0 GPA

Bachelor of Arts
Azusa Pacific University, Azusa, California – Awarded 05/03

Computer Information Systems, Magna Cum Laude

Associate Student
University of Oxford, Oxford, England – 01/02 – 05/02

Emphasis in Business – Organizational Behavior and Business Culture
 

Experience

Central Washington University – ITAM     09/15-Present
Instructor       

Pierce College – Puyallup, WA       Spring 2015
Instructor

  • Taught MNGT 284 (Small Business Planning) during Spring Quarter 2015
  • Hybrid course with the primary aim of teaching students the principles of planning and organizing a small business, including developing a preliminary business plan

Green River Community College – Auburn, WA    Winter 2015
Instructor

  • Taught BUS& 101 – Introduction to Business
  • Taught BTAC 162/163 – Introductory and Advanced Microsoft Excel
  • Taught BTAC 111 (Personal Computing) within the Business Technologies and Administrative Careers Division during Winter Quarter 2015
  • Worked with students of varying skill levels in a lab environment while teaching the basics of computing, career development/resume building, networking, MS Office, and file management

Centralia College – Centralia, WA      Fall 2013
Instructor    

  • Taught BASM 360 (Business Principles, Planning, & Strategy) in a hybrid format during Fall Quarter
  • Developed custom curriculum for the class based upon course outcomes which were agreed upon by the Dean of BASM and Centralia College
  • Received positive teaching/course feedback from Cohort 1 students in BASM program (documents available upon request)
  • Utilized the Canvas Learning Management System to create course content, assessment, and moderated discussion boards for students in the program

Pearson Education – Seattle, WA      03/11 – 02/15
Sales Representative

  • Assisted educators in developing college curriculum across Western Washington and Oregon
  • Partnered with academic deans and instructors to grow Pearson’s global brand among higher education institutions throughout the Pacific Northwest.
  • 20% Year over Year Digital Registration Goal Achiever – 2013
  • Pearson Western Region Positivity Award Winner – 2013
  • Closed largest Pearson Writer sale in the Western Region of 1000 students annually – Seattle University

Day Wireless Systems – SeaTac, WA      02/09 – 03/11
Sr. Wireless Systems Sales Representative

  • Utilized solutions-based selling skills with Fortune 500 and State/Local Government decision-makers throughout the Seattle Metro area
  • Acted as Microsoft account manager and was responsible for understanding, maintaining, and expanding Microsoft campus security and communication system

LG Sales (a Division of the Laurel Group) – Seattle, WA   01/07 – 02/09
Principal Sales Recruiter

  • Acted as a professional career placement consultant through recruiting, screening, testing, and advising applicants for full-time executive level careers.
  • Educated and advised candidates on the benefits of working for each employer, both personally and professionally
  • Taught candidates to set goals and succeed throughout the interview/hiring process
  • Conducted prescreening and interviews with qualified professional sales candidates from the internal CRM database, developed using creative methods of networking and sourcing candidates
  • Created inspiring marketing for each position of candidates and company executives
  • Endorsed qualified candidates to respective hiring managers. Work with candidate and client to coordinate interview schedules
  • Account management and supervisory responsibilities, including team training and education on respective technologies, companies, and verticals
  • Served as a liaison between candidates & hiring professionals, including C-level and VP-level technology executives
  • Performed negotiation and facilitation of offer terms between client and candidates

Dove Realty, Inc. – Tacoma, WA      07/04 – 01/07
Residential Real Estate Sales

  • Engaged extensive marketing campaigns utilizing emails, flyers, telephone calls, door hangers, and referral marketing to consult prospective residence owners, buyers, and tenants.
  • Provided excellent customer service to diverse customer base, including buyers, sellers, and renters of residential housing
  • Participated in presentations and meetings with a variety of professionals, including the coordination of inspections, purchase/lease agreements, title reports, closing terms, and assistance in the loan process
  • Initiated contract writing and negotiation on behalf of clients

Visitorpak Multimedia – Glendora, CA     06/02 – 06/04
Account Manager

  • Created interactive marketing (CDs, DVDs, Web Design, Brochures, Business Cards, Branding, and Imaging) for medium to large organizations including universities, school/college departments, corporations, and other non-profit agencies
  • Improved company growth by providing problem-solving skills and human resource management competencies, as well as maintaining a high level of customer service.
  • Specialized in business development, negotiating with clients, and managing large advertising projects from initiation through completion.
  • Managed an office of eight employees and contract workers to hit company milestones

 

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