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Information Technology and Administrative Management

Fen Wang, Professor

Fen WangOffice: Hebeler 102-C
Phone: 509.963.1444
Email: Fen.Wang@cwu.edu

I am currently working as a Full Professor in the Information Technology & Administrative Management Department at Central Washington University (CWU). Before joining CWU, I was an Assistant Professor and Director of the Management Information Systems (MIS) program at the Eastern Nazarene College in Massachusetts. I hold a B.S. in MIS, an M.S. and a Ph.D. in Information Systems from the University of Maryland Baltimore County.

I bring over ten years of professional and research experience in information technology management to my students. My research focuses on intelligent decision support technologies and E-business strategies. These efforts have resulted in contributions to the applied literature on information technologies that have been well-received in the research community. I have published over thirty papers in internationally-circulated journals and book series, including the International Journal of E-Business Research (IJEBR), International Journal of Decision Support System Technology (IJDSST), Intelligent Decision Technologies (IDT), Information Technology for Development (ITFD), and the Encyclopedia of E-Commerce, E-Government and Mobile Commerce.  I have also consulted for a variety of public and private organizations on IT management and applications.

I bring such efforts into my classroom as they are greatly enriching to my teaching and advising.  I strive to engage my students through creative and effective teaching. My knowledge base covers decision technology, information theory, intelligent systems, business strategy, and human-computer interaction. I have a strong multidisciplinary background that greatly contributes to my work, both in teaching and research. I am always seeking to identify new and novel ideas in teaching these multidisciplinary areas with the goal of continuously enhancing my academic and professional work. When not working, I spend most of my spare time enjoying music, reading books, traveling around, playing tennis and swimming.


Education

  • Ph.D., Information Systems, University of Maryland Baltimore County, USA
  • M.S., Information Systems, University of Maryland Baltimore County, USA
  • B.S., Management Information Systems, Tianjin University, China
  • B.A., Science and Technology English, Tianjin University, China

Teaching

  • ADMG 374 - Project Management
  • IT 468 - Projects in Database
  • IT 469 - Enterprise Database Systems: SQL
  • IT 682 - Enterprise Analytics

Publications/Projects:

Recent Journal publications (peer reviewed):

  • Mora, M., Phillips-Wrenii, G., & Wang, F. (forthcoming). An Exploratory Comparative Study of Implementation Success Factors for MSS/DMSS and MIS. International Journal of Information Technology and Decision Making (IJITDM).
  • Mora, M., Phillips-Wrenii, G., & Wang, F. (2018). The Role of Decision-Making Support Systems in Risk Management. In K. Engemann’s (Ed: Idea Group, Inc.)
  • Mora, M., Wang, F., Gomez, J.M., Raisinghani, M., & Savkova, V. (2017). Decision-Making Support Systems in Quality Management of Higher Education Institutions: A Selective Review. International Journal of Decision Support System Technology (IJDSST), 9(2), 56-79.
  • Raisinghani, M., Wang, F., Mora, M., & Gelman, O. (2017). The Evolution of the Business-IT Strategic Alignment Process: Key Insights and Emergent Views from a 40-year Period (1974-2014).  International Journal of Business Information Systems (IJBIS), 25(1), 118-143.
  • Mora, M., Marx-Gomez, J., & Wang, F. (2017). Onto-ITSDM: an Essential Ontology for Decision-Making Support Systems in the IT Service Management Domain. In Proceedings of the 16th International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (EEE'17: July 17-20, 2017, Las Vegas, USA).
  • Wang, F., Raisinghani, M., Mora, M., & Wang, X. (2016). Strategic E-business Management through A Balanced Scored Card Approach. In I. Lee’s (Ed.), Encyclopedia of E-Commerce Development, Implementation, and Management: Idea Group, Inc.
  • Wang, F., Raisinghani, M.S., Lupton, R., Tian, J. & Wang, X. (2016). Decision Making in the Big Data Era: Optimize organizational performance via business intelligence and analytics. First World Congress and 2016 Asia Pacific DSI Conference, Beijing, China, July 24 - 27, 2016.
  • Wang, F., Mora, M., & Raisinghani, M. (2015). Web-based Decision Support for E-Business Strategies: A Balanced Scorecard Approach. International Journal of Information Technology and Decision Making (IJITDM), 14(3), 455-479.
  • Mora, M., Phillips-Wrenii, G. , Wang, F., & Gelmanv, O. (2014). An Integrative Evaluation Framework for Determining the Value of Group Decision Support Systems. Engineering Management Journal (EMJ), 26(2), 24-38.
  • Mora,  M., Phillips-Wrenii, G. , Marx-Gomeziii,  J. , Wang, F., & Gelmanv, O. (2014). The Role of Decision-making Support Systems in IT Service Management Processes. Intelligent Decision Technologies (IDT), 8(2), 147-163.
  • Mora, M., Wang, F., & Gelman, O. (2013). A Comparative Study on the Implementation Inhibitors and Facilitators of Management Information Systems and integrated Decision Support Systems: a Perception of IT Practitioners in Mexico. Information Technology for Development (ITFD), 19(4), 319-346.
  • Wang, F., Mora, M., & Raisinghani, M. (Forthcoming). Web-based Decision Support for E-Business Strategies: A Balanced Scorecard Approach. International Journal of Information Technology and Decision Making (IJITDM).
  • Mora, M., Wang, F., & Gelman, O. (Forthcoming). A Comparative Study on the Implementation Inhibitors and Facilitators of Management Information Systems and integrated Decision Support Systems: a Perception of IT Practitioners in Mexico. Information Technology for Development (ITFD).
  • Morai, M., Phillips-Wrenii, G. , Marx-Gomeziii, J. , Wang, F., & Gelmanv, O. (2013). The Role of Decision-making Support Systems in IT Service Management Processes. Intelligent Decision Technologies (IDT).
  • Zhang, X., & Wang, F. (2013). Population Dynamics, Labor Force, and Economic Growth in WA: The impact of retiring baby boomers. In Proceedings of the 44th Annual Meeting of The Decision Sciences Institute.
  • Braunstein, L.A., Wang, F., & Lupton, R. (2013). Using Innovative Technology to Improve Online Learning Assessment: An Exploratory Study. In Proceedings of the 37th Annual Conference of the Marketing Educators' Association (MEA).
  • Mora, M., Wang, F., Gelman, 0., & Kljajic, M. (2011). IDSSE-M: a Software System Engineering Methodology for developing Intelligent Decision-making Support Systems. International Journal of Decision Support System Technology (IJDSST), 3(4), 55-84.
  • Braunstein, L.A., Wang, F., & Lupton, R. (2011). Using Audio Technology (Jing) to Improve Assessment of Student Work in Online Learning Environments. In Proceedings of the 17th Annual Sloan Consortium International Conference on Online Learning.
  • Wang, F., Lupton, N., Rawlinson, D., Zhang, X. (2011). EBDMSS: A Web-based Decision Making Support System for Strategic E-business Management. International Journal of Decision Support System Technology (IJDSST), 2(4), 50-68.
  • Mora, M., Cervantes-Pérez, F., Garrido, L., Wang, F., Sicilia, M. (2010). On Ontology-based KMS for a better and faster Understanding of Service-oriented Standards and Models of Processes in the domain of SE, SwE and IT: A Conceptual Survey. Intelligent Decision Technologies (IDT): an International Journal, Volume 4, 75-98.
  • Wang, F., & Forgionne, G. (2009). EBBSC: A Balanced Scorecard Based Framework for Strategic E-business Management. In M. G. Hunter (Ed.), Selected Readings on Strategic Information Systems (New Release), Chapter XIV.
  • Wang, F., & Forgionne, G. (2007). EBBSC: A Balanced Scorecard Based Framework for Strategic E-business Management. International Journal of E-Business Research (IJEBR), 3(1), 18-40.
  • Wang, F., & Forgionne, G. (2006). BSC-Based Framework for E-business Strategy. In M. Khosrow’s (Ed.), Encyclopedia of E-Commerce, E-Government and Mobile Commerce: Idea Group, Inc.
  • Wang, F. (2006). E-shoppers' Perception of Web-based Decision Aid. In M. Khosrow’s (Ed.), Encyclopedia of E-Commerce, E-Government and Mobile Commerce: Idea Group, Inc.

Selected Referred Proceeding Publications:

  • Takei, H., Trumpy, R., Wang, F., Claar, C. (2011). A Hybrid Model: Results using introductory level marketing courses. In Petkus, E. & Cadwallader, S. (Eds.), Proceedings of the Annual Marketing Educators’ Association Conference (pp. 36-39). April 2011, San Diego, CA
  • Zhang, X., Glenn, K. & Wang, F. (2010). Examination of the Unemployment Rate and the General Assistance (GA) Caseload. In Proceedings of the 39th Annual Meeting of The Western Decision Sciences Institute.
  • Takei, H., Trumpy, R. & Wang, F. (2010). An experimental Test for the Hybrid Education Model for Introductory Business Courses at Small Liberal Arts Institutions. In Proceedings of the Symposium On University Research and Creative Expression (SOURCE).
  • Wang, F. (2009). Evaluating EBDMSS in the Real Business World Using an Integrative DSS Evaluation Framework. In Proceedings of the 40th DSI Annual Meeting.
  • Wang, F., & Wang, X. (2008). A Service Oriented Architecture for Improving E-Business Competitiveness. In Proceedings of the 39th DSI Annual Meeting.
  • Wang, F., & Wang, X. (2007). Empirical Evidence on Customers’ Attitudes Towards Online Decision Aid. In Proceedings of the 38th DSI Annual Meeting.
  • Wang, F., & Forgionne, G. (2005). Intelligent Decision support for strategic e-business management – Stage I. In Proceeding of 16th IRMA International Conference, Track of Decision Support Technologies.
  • Wang, F., Khoo, K., & Liu, R. (2005). DW Techniques in Support of Kronos Banking Business. In Proceeding of 16th IRMA International Conference, Track of Data Warehousing and Mining.
  • Wang, F. (2004). Evolving Usability Concept for Web Site Design. In Proceedings of 15th IRMA International Conference, Track of Human Computer Interaction.
  • Wang, F., Ha, L., & Forgionne, G. (2004). Strategic DMSS for E-Business Planning. The 6th International Conference on Enterprise Information Systems (ICEIS'04): Artificial Intelligence and Decision Support Systems.
  • Wang, F., Liu, R., & Obitz, L. (2004). Exploring the Power of Wed-based DSS. In Proceedings of the 8th World Multi-Conference on Systemics, Cybernetics, and Informatics (SCI'04).
  • Wang, F., Forgionne, G., & Ha, L. (2004). Re-estimation of E-Business Planning Model in Real Business World. In Proceedings of IEEE 2004 Conference on Electronic Commerce (IEEE-CEC'04).
  • Wang, F. (2003). Will Potential Customers Welcome Our Intended DMSS Functions? In Proceedings of SCI'2003 Conference, the 7th World Multi-Conference on Systemics, Cybernetics, and Informatics.
  • Ha, L., Forgionne, G., & Wang, F. (2003). Facilitating Electronic Business Planning with Decision Making Support Systems. In Proceedings of KES'2003 Seventh International Conference on Knowledge-Based Intelligent Information & Engineering Systems.

Research

  • Senior Fellow on Big Data and Public Affairs:  Upon invitation from the Dean of Academy of Media and Public Affairs, Communication University of China, served as the Visiting Senior Fellow of Big Data and Public Affairs and contributed to the academy through innovative research efforts. Academy of Media and Public Affairs, Communication University of China, P.R. China
  • Collaborative Decision Support and Knowledge Management: In collaboration with scholars in Sellinger School of Business and Management, Loyola College in Maryland, Baltimore, MD, USA & Department of Information Systems, Autonomous University of Aguascalientes, Aguascalientes, AGS, Mexico
  • Web-based Decision Aid and E-business Strategy: In collaboration with scholars in the Department of Information Systems, University of Maryland Baltimore County, USA, & College of Business Administration, The University of Alabama in Huntsville

 

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