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Information Technology and Administrative Management

Debbie Angel, Lecturer

Office: T414F at Lake Washington Institute of Technology, Kirkland
Email: Deborah.Angel@cwu.edu

I joined the CWU ITAM faculty in 2014 and teach ITAM core classes. With more than 25 years in IT Management, my responsibilities included recruiting, developing, and retaining a highly productive workforce. One of my main strengths is contributing to the professional development of teams and creating engaged teams to meet an organization’s goals. I also have five years experience as a communications consultant, planning and delivering communications, documentation, and change management results.

I've held many positions in the Information Technology field including:

  • Communications Consultant
  • Training, Documentation, Intern and Administrative Services Manager
  • Employee Development Manager
  • Intern Program Manager
  • Project Leader
  • Business Analyst

As an instructor for the ITAM Department I look forward to sharing my applied experience and knowledge with our students and preparing them to build successful, fulfilling careers of their own.


"Perfection is not attainable, but if we chase perfection we can catch excellence." 
~Vince Lombardi

"Perpetual optimism is a force multiplier." 
~Colin Powell

"Life's most persistent and urgent question is, "What are you doing for others?" 
~Martin Luther King, Jr.


Advice to Students:

To be successful in your classes, check CWU email and Canvas inbox daily. Set your Canvas notifications to receive Announcements, Canvas Conversations, and Assignment Submission Comments. Read all Assignment Instructions carefully. Every week, read the content in each Canvas module. Work on assignments early. Ask your instructor when you have questions or need some help.


Education

University of Washington – Tacoma
Human Resources Management certificate program

University of Wisconsin – Madison
Master of Science in Industrial Engineering

University of Puget Sound
Bachelor of Science in Mathematics


Experience

Angel Memory Gardens 

President and Designer, 2011-2016

  • Designed sustainable garden areas to fit with conditions and context
  • WSU Master Gardener Volunteer
  • King County Master Gardener, 2010 to present:
  • Volunteer at Master Gardener Plant Clinics and Neely Homestead Historical Demonstration Garden

Weyerhaeuser Information Technology

Communications Consultant, 2008-2009

  • Developed and implemented communication strategy and policies
  • Planned and delivered change management activities and communications
  • Chaired communication steering committee to plan and coordinate IT communications
  • Wrote, edited, and published materials for projects, including training materials, user instructions, and SharePoint web sites
  • Led crisis communications as key member of the IT crisis management team
  • Coordinated safety activities to promote a safe and healthy work environment for IT organizations

Training, Documentation, Intern and Administrative Services Manager, 2004-2008

  • Managed team that produced e-learning courses, communication plans, and technical documentation
  • Guided intern program to develop diverse high-potential individuals for successful careers
  • Sponsored professional development activities, including mentor rings, book groups, and training
  • Orchestrated several moves of up to 700 IT staff to new locations
  • Developed and managed annual budget of $4 million

Intern Program and Administrative Services Manager, 2003-2004

  • Managed renowned intern program, focusing on leadership development
  • Formed, developed, and managed a cohesive team of 20 Administrative Assistants, supporting more than 1000 IT staff

Employee Development Manager, 2001-2002

  • Managed IT Technical Training department, IT Coaching Program, and IT Intern Program
  • Intern Program Manager:
  • Recruited a diverse pool of high-performing talented individuals for Weyerhaeuser careers
  • Built highly-respected program, emphasizing professional development, of up to 80 interns each year
  • Converted most of our graduating interns to career positions every year
  • With most hiring from the intern program, made significant contributions to diversity and talent

Project Leader and Business Analyst

  • Led team efforts to develop applications, including analysis, user interface design, database design, programming, documentation, testing, installation, and scheduling

Professional Affiliations

  • WSU King County Master Gardener volunteer
  • ITIL Foundation certified
  • Northwest Career Educators and Employers Association (NCEEA): emeritus (lifetime) membership, past president, Employer of the Year and Co-op Professional of the Year awards
  • Marine Hills Garden Club Past-President
  • Chinook District of Garden Clubs Past District Director
  • Washington State Federation of Garden Clubs Landscape Design Editor of Washington Garden and Design
  • Distinguished Toastmaster

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