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Information Technology and Administrative Management

David A. Douglas - MS CFLE, Lecturer


Office:  Hebeler 102A
Phone:  509.963.2611
Email:  ddouglas@cwu.edu


As a lecturer in the ITAM department, I bring with me multiple years of experience as a professional counselor and educator, including working for Fortune 500 companies in leadership roles. I rose up through the ranks by starting as a part-time employee, then received management training and gained extensive education and experience in all levels of Retail Management.  This includes specific training in Human Resource, Safety, General Merchandise, Asset Control, and Financial Management. I then put that education into practice.   I have owned and operated several small businesses in the areas of food service, IT, and currently serve as a communication educator.   This applied, real-world experience gives me first-hand knowledge that enriches my areas of instruction.  I believe it is important to teach theory, specific skills, and give students current information to set them up for success when they graduate from the ITAM Department.

I am passionate about teaching skills to assist students in being effective communicators in the working world.  While lecturing in Business Communication and Report Writing (ADMG 385), Leadership and Supervision (ADMG 372), Introduction to Business (ADMG 201), and Customer Relationship Management (RMT 366), I am dedicated to bringing my education and professional experience into the classroom.  Utilizing ITAM’s mission of providing flexible class options both on campus and online, I enjoy reaching out to students in both arenas.  Seeing students succeed in coursework, complete their educational goals, and facilitating this process is a great part of working with the CWU-ITAM group.

I am very enthusiastic about the importance of having fun while learning!   Education does not have to be dull and dreary.   I love engaging with students, allowing students to interact with each other through group work, and at the end of the day saying “the students laughed, worked hard, and left with new knowledge”.


"Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy."

~Norman Vincent Peale


Education

Master of Science in Family Studies
Bachelor of Arts in Family Studies

Teaching

IT 301 Internet Security, Privacy, and Ethics
ADMG 201 Introduction to Business
ADMG 372 Leadership and Supervision
ADMG 385 Business Communication and Report Writing

Presentations

Presenter at the 2014 Canvas Conference

Research

Recovery based issues for college students
Communication in the workplace
Chemical dependency issues in the Workplace

Licenses

Certified Family Life Educator (National Certification)
Chemical Dependency Professional (Washington State)

Others

Small Business Owner (Communication Education)
US Army, 1984-1992

Lives in Ellensburg and loves to be busy!  
Loves his dogs, Cheba (German Shepherd) and Daisy (Chihuaha)