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Information Technology and Administrative Management

College of Education and Professional Studies

Dr. Cathy Anderson, Lecturer

Office: Des Moines 
Phone: 509.963.3850

Originally, from South Dakota and Wyoming I am thrilled to be living and working in the Seattle area.   I started teaching part time for ITAM in the fall of 2014 when the opportunity came along to teach full time for the program.   Teaching for such a great program as ITAM fulfilled one thing on my bucket list: to teach full time and make the move from higher education administration.\

 earned a PhD in Business Administration and a Master’s in Public Administration.  I have presented at national conferences such as the National Association of Branch Campus Administrators and MERLOT.  I've also presented at several regional conferences on topics such as distance education, student enrollment, and student retention.

My research passions include quality in distance education, higher education planning,  leadership, community and sustainable development.  Currently, I'm writing a book on effective planning for higher education to be published as an e-Book.

I live in the Seattle area with my husband Lonnie and 2-year-old dog Brandy.  My hobbies include photography, drawing, and painting.  I love exploring the local area and beyond! There are many exciting things to do in Seattle that I've always enjoyed such as theater, concerts and visiting the waterfront.

One of my greatest rewards is to see students make the connection between what they are learning and how it will improve their work, the lives, and their careers. Creativity and imagination are the best motivators for inspired learning.  

“Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.”

~Albert Einstein


Ph.D. Business Administration, Trident University International
Master of Public Administration, University of Wyoming
Bachelor of Arts: Social Science, University of Wyoming
Associate of Arts, Western Wyoming Community College


Central Washington University 9/2014 – present
Information Technology / Administrative Management Instructor

  • Instructor for Customer Relationship Management
  • Instructor for Leading Change
  • Ensuring quality course materials and delivery
  • Advising and communicating with students

Central Washington University 5/1/2013-9/2015
Regional Director

  • Primary Responsibility:  Coordinating the operations of the Des Moines Center, marketing and promoting the center, building community and campus partnerships Community
  • Identify opportunities to collaborate with the local community colleges of South King County
  • Communicate and collaborate with local administrators of the community colleges
  • Work with community organizations including two chambers of commerce, rotary, economic development  and South King County Society of Human Resource Management to promote and inform business and other interested individuals of the programs and services offered at CWU-Des Moines
  • Communicate and collaborate with relevant programs and departments at CWU –Ellensburg and the other centers.
  • Communicate and collaborate with associated faculty and staff on promotional opportunities and program development.
  • Responsible for the day to day operations of the CWU – Des Moines Center
  • Maintaining the partnership with Highline Community College
  • Budget Management
  • Supervision of staff

Western Dakota Technical Institute (WDTI) 4/2010 to 11/2012
Vice President

  • Primary Responsibility:  Academic Affairs
  • Additional Role: In the intervening period between Presidents, handling many of the responsibilities (Jan – June 2012).
  • Coordinated WDTI efforts and day-to-day operations
  • Represented WDTI at legislative session, statewide meetings, and other community events.  
  • Worked with the WDTI Foundation. The foundation exceeded prior fundraising record by more than $200,000.
  • Presented WDTI reports to the governing board of WDTI twice monthly
  • Presided over graduation.
  • Assisted new President with the development of a strategic plan.
  • In my primary role, my responsibilities have included: Academic (Policies and Curriculum), Administrative (Staffing, Contracting, Negotiations and Budgeting), and Outreach.
  • Growth of online program offerings from one program in 2010 to four programs in 2012.
  • Implemented review process for ensuring quality of online programs and courses
  • Developed two new academic programs
  • Revision of three academic programs
  • Developed an academic advising plan
  • Serving in the role of the Accreditation Liaison Officer for WDTI
  • Serve on committees tasked with overseeing curriculum and standards
  • Administrative
  • Participated in budget planning under severe economic conditions requiring 10% budget cuts in 2011, and 3% in 2012.  Ensuring minimal impact in core capabilities of WDTI.
  • Developed a position for Registrar to improve processes in the area of student services
  • Developed an institutional effectiveness plan to create an evidence based decision making process for WDIT enrollment and strategic planning
  • Conducted a business analysis and plan for replacement of the Student Information System.
  • Took the lead role in employee negotiations for Spring 2012
  • Developed an RFP for outsourcing food services
  • Reviewed and revised WDTI Institutional policy
  • Serve on committees tasked with facilities planning, institutional planning, management team
  • Supporting the importance of college and high school relationships such as dual or concurrent enrollment
  • Communicated issues and concerns regarding the construction project to the board and leadership team
  • Participated in the development of the Trade Adjustment Act grant received by the consortium of Technical Institutes in South Dakota

Electronic University Consortium, South Dakota Board of Regents 7/2008-4/2010
Academic Coordinator

  • Primary Responsibility: Coordination of online programs and courses for the six public universities in South Dakota
  • Facilitate and coordinate committee activities
  • Research effectiveness of online learning environment
  • Develop proposals and justifications for new initiatives
  • Develop marketing plans
  • Develop EUC budget and make purchasing decisions
  • Present reports to the South Dakota Board of Regents
  • Review courses and programs for quality assurance
  • Review courses and programs to ensure accreditation criteria are met
  • Develop surveys and other instruments for measuring effectiveness
  • Meet with University representatives on a regular basis

Northern Wyoming Community College District (NWCCD)  7/1998-7/2008
Assistant Dean, Student Services

  • Assumed additional responsibility for the Registrar’s office, academic advisors, financial aid, receptionist, admissions, and recruiting office on the Gillette College
  • District-Wide manager for the Learning Centers and Adult Basic Education Program
  • Enrollment management planning
  • Developed a student housing plan and budget
  • Developing marketing strategies and budget planning
  • Designing a one-stop student services center
  • First Year Experience Project
  • AQIP Steering committee
  • District Learning Center Director
  • Responsible for the supervision and evaluation of  the Writing Center Coordinator,  Instructor Developmental Studies, Trainer; Flexible Learning, Learning Center Assistants, Adult Basic Education/GED instructors, SCOPE Coordinator, Math Center Coordinator, ESL instructors and Literacy Council Coordinator
  • Duties and responsibilities expanded to include supervision, program planning, and administration of learning centers in a multi-campus college. 
  • Planning the implementation of a math support center at Gillette College via collaboration with math faculty
  • Planning the implementation of a writing center at Gillette College via collaboration with English faculty
  • Planned the integration of Adult Basic Education and Developmental Studies programs to maximize resources available to both programs
  • Reorganization of learning center programs and services
  • Ongoing evaluation of services for continuous improvement
  • SIFE advisor 2003/2004
  • Established a Pearson Vue Professional Testing Center
  • AQIP application development team
  • Instructional Leadership Team member
  • Student Affairs Committee

Director of Learning Career Center
NWCCD  Gillette Campus

  • Supervise Librarian, Student Development Coordinator, Trainer, Flexible Learning, and Testing Center Manager, Adult Basic Education/GED instructors, ESL instructors and Literacy Council Coordinator.
  • District Director ABE Grant Program.
  • Long-term planning regarding operations and day-to-day operating decisions
  • Coordinate efforts across the district with similar programs
  • Budget management and planning
  • Plan events such as job fairs, fundraisers
  • Established a paid tutoring program, volunteer tutoring program
  • Administration of  English for speakers of other languages instruction and tutoring program
  • Ex-officio member of the Literacy Council Advisory Board
  • Knowledge of placement testing, advising and student support efforts
  • CLEP testing, COMPASS, Prometric testing, Learning Styles Assessments, and GED testing
  • Flexible Learning includes supervision, planning, and facilitation of computer instruction and computer based instruction for Gillette Campus.
  • Participated on statewide planning committees for the State Adult Basic Education Program
  • Participated on college committees such as curriculum and standards, employee development, enrollment management, and district council
  • Responsible for planning and marketing of tutoring programs, Adult Basic Education and GED, and testing center services. 
  • Coordinate efforts of the DVST programs and services with faculty and staff
  • Student retention services and college transition planning for DVST students and ABE/GED students
  • Applied the use of assessment in program planning and planning for student preparation for college level courses
  • Involved in community planning on a variety of boards and in conjunction with a variety of community organizations
  • Doubled the student numbers of the ABE/GED program  with a focus on customer service, marketing and program planning
  • Knowledgeable of the use of Bloom’s Taxonomy in instructional design and course development.
  • Community fundraising
  • Represent the college on a statewide level in coordination of the Adult Basic Education program.

Professional Appointments

North Central Association Higher Learning Commission

  • Academic Quality Improvement Program (AQIP)
  • Conducted three check up visits
  • Reaffirmation of Accreditation Panel
  • Systems Portfolio Reviewer and Lead
  • Action Project Reviewer




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