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Human Resources Office
Mitchell First Floor
(509) 963-1202
Mailstop 7425
Visit Us Monday - Friday | 8am-5pm

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Employee Assistance Program

The Employee Assistance Program (EAP) is provided by First Choice Health.

Visit the EAP at, and enter the username: cwu

Call them any time confidentially at (800) 777-4114.

The EAP resources are available to you, your spouse, and children up to age 26 for help with a wide-range of issues which might interfere with you being at your best. The EAP offers counseling, consultation, and coaching to enhance your health and well-being. Your first three sessions are free, confidential, and in a location most convenient to you.

The EAP is available 24 hours a day, 7 days a week, telephonically or online. Your privacy is maintained and your contact with the EAP is strictly confidential. Contact the EAP toll-free at (800) 777-4114.
In addition to your free counseling sessions, the EAP provides CWU employees and families:
•   Legal consultation: 1/2-hour free and 25% off regular hourly fees if retained
•   Financial Consultation: 1/2-hour free telephonic session with financial professional
•   Eldercare Consultation: in-home service, transportation, and community resources referrals
•   Childcare Consultation: daycare, afterschool programs, and special needs service referrals
•   ID Theft: fraud resolution counseling, education, and case file preparation
•   Home Ownership Resources: discount on buying, selling, or refinancing home closing costs

First Choice Health EAP looks forward to making your experience one that is meaningful, helpful, and valuable. Their purpose is to serve you and your family when you need them most. 


Newsletters for Employees

10 Steps to Breaking a Bad Habit

Newsletters for Employees (in Spanish)

10 pasos para romper un mal hábito

Newsletters for Supervisors

Tips for Improving a Performance Review

Monthly Webinar


For more information, please contact:

Traci Klein, SPHR, SHRM-SCP
Director, Benefits & Employee Services
Phone: (509) 963-2212


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