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Cultural competence

The U.S. Department of Health and Human Services, Office of Minority Health, provides this definition of "cultural competence":

Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. 'Competence' implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities.

Definition from: The U.S. Department of Health and Human Services, Office of Minority Health, 
http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlID=11

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