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Family and Consumer Sciences

Frequently Asked Questions

Q: What are my CWU ID number and PIN?

A: These are numbers unique to each student. At the time of your first registration, (if you registered for the first time after summer quarter of 2013) you were assigned a CWU ID number and PIN. These were sent to you in a letter by CWU Admissions. If you are unable to locate these numbers call Registrars Office at  509-963-3001, and we will assist you in obtaining them.


Q: How do I get my Novell Username and Password?

In your CWU acceptance letter you will find the following information:

  • Your Student ID and PIN numbers are as follows:
    • Your CWU Identification number (Student ID): 12345678
    • Your Personal Identification Number (PIN): Z1234

These two numbers are important. Don't lose them.

Follow the instructions in the letter to create your user name and password or go to:

Student Account Management Login









When you have filled in the fields and submitted the form, the window that pops up will show your account information, including your user name. We suggest you print this for future reference.

At this point you have an "applicant" account that is limited to Safari access only. You won't have access to GroupWise email, network storage, wireless networking, or be able to login on a CWU computer.

After you register for classes, your account status will change (usually within 24 hours) to "student" status and you will have full access to CWU computing resources. However, in order to activate your GroupWise account, you'll need to resubmit the form at: (you can enter the same password you're currently using). That will synchronize your network and email passwords and you'll then be able to login to GroupWise using your Safari login information.

For further information go to the following link:


Q: What is GroupWise?

A: GroupWise is the e-mail system used by CWU faculty, staff and students. It is imperative that students check their CWU e-mail accounts frequently because the Registrar, Office of Financial Aid and other student services use e-mail to send important notices. For information on activating your CWU GroupWise e-mail account, go to


Q: How do I get onto Group Wise email, Safari student information and Blackboard?

A:  LOGIN INSTRUCTIONS: After you have accessed your Novel account and created your password, click on the Wildcat Connection paw at the top right-side of the main CWU menu, it will take you to a page that will request your Username and your Password.  Once you enter the Username and your Password, click the "Login" button.  It will take you to your student account.  The menu on the left-hand side of the page will have links to your Groupwise email, Safari student information and BlackBoard account.


Q: How do I forward my mail to my Internet service provider or my other email account?

A: Start up a GroupWise client and do the following:

  1. Click on Tools
  2. Click on Rules
  3. Click on New
  4. Enter a rule name, this is for reference only
  5. Set check box for "New Item" Received
  6. Set check box "Mail" under Item types
  7. Click on Add Action
  8. Select "Delegate"
  9. Enter your forwarding email address at your ISP
  10. Click OK
  11. Click on Add Action
  12. Select "Delete/Decline" to make sure forwarded mail is delete
  13. Enter comment or leave empty, and Click on OK
  14. Click on Save

Back in Rules window, Rule name should be checked, if not Click on Enable. Don't forget help is available in GroupWise.


Q: How can I obtain a copy of my CWU transcript?

A: Go to the following link, download and complete the transcript request, and mail with the appropriate fee to the address listed.


Q: How can I get a copy of my grades?

A: Grades are now available online! CWU no longer sends grade reports through the mail. To see your grades, you will need to access Safari. To begin your Safari experience, navigate to the CWU homepage. Click the Wildcat Connection paw. Log in using your Novell username and password. Click Safari from the menu on the left-hand side of the page. Important CWU information will be displayed here. Once you have read the information, scroll to Safari Links at the bottom of the page. To enter Safari, click on the "I read and accept" link. At this point click on SA Self Service > Learner Services > Academics > View my Grades.

For more information go to the Registrar Office site: