Lock Shop Hours: By appointment only.  To schedule an appointment please use the following link:  https://outlook.office365.com/owa/calendar/bookwithlockshop@cwuwildcat.onmicrosoft.com/bookings, the QR code below, or email questions to keyshop@cwu.edu.  The original completed key authorization and CWU ID is required at the time of the appointment for key issuance. 

Contactless key return is available by drop slot or mail.  To return keys in person use the drop slot located at the front of Jongeward.  Place your keys in an envelope with your full name and CWU ID# to be credited for return.  If you would like a receipt, include your email address and we will send a receipt when the return has been processed.  

To retun keys by mail send the keys along with your full name and CWU ID# in a bubble envelope to:

Lock Shop 7523
400 E University Way
Ellensburg, WA  98926-7523

The Lock Shop is responsible for the repair and maintenance of all locks (including combination locks) and other door hardware on campus; for re-keying buildings when required; and for the issuance and retrieval of campus keys. We support the Campus Key Procedure and the Key Risk Assessment Groups' efforts to keep CWU students, faculty, staff, and property safe and secure in regard to key issuance and irretrievable key situations.

Lockout Procedures for Students

Policy/Procedure

F.A.Q.