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Contact Us

Facilities Hours:
8:00 am to 5:00 pm
Monday - Friday
Ph: (509) 963-3000

Lock Shop Hours:
By appointment only
Ph: (509) 963-2917

Mail Services Hours:
8:00 am - 5:00 pm
Monday - Friday
Ph: (509) 963-1807

Central Stores Summer Hours: 
7:00 am - 4:00 pm
Monday - Friday
Ph: (509) 963-2055

Physical Address:
Jongeward Plant Services, 
205 East 11th Avenue
Ellensburg, WA 98926-7523

Mailing Address
Central Washington University
Facilities Management Department
400 E. University Way
Ellensburg, WA 98926-7523

Campus Mail Stop: 7523

24-Hour Telephone Line:
(509) 963-3000


Snow Removal
CWU wildcat statue installation

Keys/Lock Shop

Lock Shop Hours: By appointment only.  To schedule an appointment please use the following link:, the QR code below, or email questions to  The original completed key authorization and CWU ID is required at the time of the appointment for key issuance. 

Contactless key return is available by drop slot or mail.  To return keys in person use the drop slot located at the front of Jongeward.  Place your keys in an envelope with your full name and CWU ID# to be credited for return.  If you would like a receipt, include your email address and we will send a receipt when the return has been processed.  

If you would like to return keys by mail it is recommended that you use either certified or registered mail.  To return keys by mail send the keys along with your full name and CWU ID# in a bubble envelope to:

Lock Shop 7523
400 E University Way
Ellensburg, WA  98926-7523

The Lock Shop is responsible for the repair and maintenance of all locks (including combination locks) and other door hardware on campus; for re-keying buildings when required; and for the issuance and retrieval of campus keys. We support the Campus Key Procedure and the Key Risk Assessment Groups' efforts to keep CWU students, faculty, staff, and property safe and secure in regard to key issuance and irretrievable key situations.

Annual Key Audit
For campus security, a Key Audit is completed yearly for all Faculty and Staff. Individuals that do not appear on this audit include: students, graduate assistants, and temporary employees.  Also keys issued quarterly (like classroom keys) and keys issued to a departmental key box are not included on this Audit.

Annual Key Audit FAQ's

Lockout Procedures for Students

Lock/Unlock of Academic Buildings




Contact Information
Cody Mertell
Phone: (509) 963-2918
Jenny Grayson
Phone: (509) 963-2917


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