The University has contracted with Blackboard Connect to use their Connect-ED emergency mass notification system. The Connect-ED product improves the University's ability to effectively communicate with the campus using land-line phones, cellular phones, voicemail, e-mail, and text messaging. The Connect-ED system can push out thousands of messages within minutes to help ensure the safety of everyone at CWU during an emergency.
The University has elected to opt-in all students, faculty and staff using the contact information found in Safari. It is extremely important that you keep your contact information updated to assure that you receive alerts. You can access Safari from the Wildcat Connection link.
To update your phone number:
Detailed Safari Self service instructions are here.
Students, Faculty and Staff will receive alerts provided their contact information is kept updated and current.
The system recognizes repeated phone numbers and ensures that it calls each unique phone number only once.
No. The system recognizes repeated phone numbers and ensures that it calls each unique phone number only once.
Please verify that your information in Safari is updated and accurate.
Log into Wildcat Connection to access Safari Self Service where you can update all your personal information. Detailed instructions for updating your day/evening phone numbers, e-mail (you can add personal e-mail accounts), texting and TTY numbers are found at:
After you have updated your texting number in Safari, CWU Alert! will send a confirmation text message to your mobile phone. This normally occurs the next day during business hours between 10am - 6pm PST. The confirmation message will say:
CWU Alert!: You are now confirmed to receive alerts from us. More info text reply "HELP" or "STOP" 23177 to opt-out.
If you do not want to receive text messages during an emergency, do not update a texting (SMS) number to your personal contact information in Safari.
If you opted to receive text messages, you can opt out at any time by texting STOP to 23177.
Messages will be distributed by trained representatives from the Department of Public Safety and Police Services.
Yes. The CWU Alert! notification system will be utilized when emergencies may impact the entire Ellensburg CWU community whether you live on- or off-campus.
To opt out of receiving email, voicemail or SMS (texting) alerts, print out the OPT OUT Form, fill it out, and bring it to the Public Safety building with your CWU ID card. Or you may get a form at the Public Safety building.
Currently, the University plans to conduct tests of all the emergency communications systems two times per year. However, the University reserves the right to conduct additional testing based on significant changes to either the enrollment population or upgrades to the systems.
No. Currently, CWU only intends to use the notification system for situations that pose a threat to the safety of the CWU community.
Confidential personal information is stored in Safari. You are the only person with access to your personal data. Blackboard Connect provides a system that enables ITS to schedule secured automatic updates, which will be run frequently to keep in order to keep the data current.
When a CWU Alert! is issued via the notification system, caller ID will show that you are receiving a call from 509-963-2345.
The "from" address of a CWU Alert! message sent from CWU via the notification system will appear as CWU ALERT@cwu.edu
If you receive a message via the notification system, do the following:
If you forward your CWU email account to another ISP (such as Yahoo or Gmail), the emergency message will be subject to SPAM filtering which we have no control over. Therefore, you may not receive the message. To find out more on how to modify your local client filters to prevent messages from CWU ALERT from being filtered, contact your Internet Service Provider.
Currently, CWU makes use of any or all of the following systems depending on the specific emergency:
As always, we strive to keep CWU a safe place, however emergencies and disasters can always occur. Every individual should be prepared both at CWU and at home. Visit the CWU Department of Public Safety website or www.ready.gov for information on individual emergency preparedness.
Alert calls originate from off-campus. Since there are only a limited number of phone lines coming onto campus, only about 75 calls can be in progress at any point in time. Depending on the length of the message being delivered, that means the time required to deliver all of the necessary calls can be quite lengthy. For speedier notice, we recommend that you register your cell phone number in Safari as those calls are generally delivered much faster.