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COVID-19 Student FAQs

COVID-19 Testing / Retesting Results

  • How many people were retested at Wendell Hill Hall B ( (WHHB) on October 26 and what were the results?

    A total of 148 Wendell Hill Hall B students and employees were retested for COVID-19 during the retesting phase on Monday, October 26. One student, who was symptomatic, tested positive and has been in isolation since Monday.

  • How many active COVID-19 cases were identified from the recent outbreak?

    With the one new case revealed during follow-up testing, there were nine active cases related to the current outbreak. Eight CWU students — all residents of WHHB — tested positive for the virus on October 19 and have since been released from isolation by the Kittitas County Public Health Department.

  • Are visitors now allowed in WHHB?

    Yes. Residents of WHHB may resume having visitors, while maintaining COVID-19 protocol: limiting the number of visitors while maintaining six feet physical distancing and wearing face coverings.

  • How many students and staff were tested October 19 and what were their results?

    A total of 169 students and staff were tested as part of the WHHB testing measures on Monday, October 19. There were eight positive COVID-19 cases, all CWU students. There were two indeterminate student cases, meaning they are not confirmed negative or positive, and they were retested for final results.

  • What happened with students who tested positive for COVID-19?

    Some students who tested positive were moved to different housing based on the type of room they live in. Students assigned to a single room and enclosed single bathroom suite may be able to stay in their space during their isolation. A list of resources was made available to them. 

    All students who tested negative were required to be retested on Monday, October 26, in WHHB. If residents did not take a retest on October 26, the student was responsible for providing Student Health Services with a PCR COVID-19 test that shows a negative result within the previous 72 hours.

  • Were the students who tested negative on October 19 retested?

    Yes. All students who tested negative were required to be tested again on Monday, October 26, from 10 a.m. to noon in WHHB. If residents did not take a retest on October 26, the student was responsible for providing Student Health Services with a PCR COVID-19 test that shows a negative result within the previous 72 hours.

  • Why were residents of WHHB who tested negative on October 19 retested? 

    Out of an abundance of caution, the Washington Department of Health and the Kittitas County Public Health Department requested to conduct prevalence testing (retest) for all residents who tested negative.

  • Has WHHB reopened now that all testing has been completed and results are confirmed?

    Yes, but is imperative that all students and staff remain vigilant with state, local, and university policies and expectations around COVID-19. Maintain minimum physical distancing of six feet between all on-campus personnel, including with visitors, wear a face covering, regularly self-monitor your health, do not visit with others if you feel sick, and wash your hands frequently.

  • What if I had a negative test result but my suitemate is positive for COVID-19?

    Students who test positive will be moved to a separate residential space during their quarantine. Because the suitemate is considered a close contact, that person is required to self-quarantine for 14 days until released by the KCPHD. 

  • Which services are available to students in CWU residential housing who must self-isolate or quarantine?

    Students who live in residential housing will be contacted by Housing and provided a comprehensive list of resources to aid them while they are in self-isolation or quarantine. One of the resources includes access to Dining Services’ Wellness Meal Program. This program provides access to students’ meal plans and helps them order food offered by this service. Food choices include chef-prepared menu items and retail items to meet all dietary needs. In addition, pantry essentials, beverages and snack items, and basic health and beauty supplies are also available to order. For more information, please attend your Isolation Informational meeting with Housing 

    Each student will be offered a transitional meal comfort kit at the beginning of their isolation. This will be provided complimentary by Dining and distributed by our Residence Life Team during intake. The kit will provide basic food and necessities until the students receive their first wellness meal order delivery.

    Support panels are also offered daily, with representatives from Student Health Services, Counseling, Case Management, Epidemiology faculty, and Housing available to provide updates, mental and emotional health support, and answer questions.

  • I have been asked to take a COVID-19 test and to self-isolate, but I have a class that meets in-person or during a set time that I cannot miss. What should I do?

    It’s important for students to follow testing requests from the Kittitas County Public Health Department and CWU. Scheduled testing events will take precedence over attending class. Contact your instructor to let them know you are unable to attend class until further notice. You are not required to disclose that you are self-isolating. However, you are responsible for making up missed work. 

  • What are the new residential housing mandates outlined in the governor's recent proclamation regarding gatherings, enforcing compliance, and providing isolation housing and support services?

    Below is the abridged content. Read the full Proclamation by the Governor on Higher Education online.

    o Limit gatherings in university residential facilities as follows: 

    • A gathering in a bedroom must be limited to the one person (abridged for CWU) who resides in the room and one visitor at a time; 
    • A gathering in a residential unit, outside of a bedroom, must be limited to five people at a time, and only one such gathering may occur in a residential unit at a time; 
    • A gathering in a residential facility, outside of a residential unit, must be limited to five people at a time in any one room; 
    • All people gathered must wear face coverings and maintain physical distancing of at least six feet, except as otherwise provided herein or in Order of the Secretary of Health 20-03.1, and any subsequent amendments thereto; 
    • Furniture must be moved, gathering spaces must be modified, and attendance must be limited to accommodate the required physical distancing of those gathered. If a gathering space cannot accommodate physical distancing, it must not be used.

    o Provide isolation and quarantine housing and support services

    o Make diligent efforts to monitor and enforce compliance with the requirements of this proclamation by students and personnel within the institution’s disciplinary authority and procedures and any other applicable authority;

    o Make diligent efforts to arrange for local law enforcement agencies with appropriate jurisdiction to patrol the areas surrounding the campus and enforce the legal requirements imposed by state and local officials limiting the size of gatherings, requiring the wearing of face coverings, requiring physical distancing, and imposing other obligations intended to control and prevent the spread of COVID-19; 

    o For institutions with police forces, undertake the patrol and enforcement activities described above in areas within the police force’s jurisdiction. 

Testing at Wendell Hill Hall B

2020 Fall Quarter

  • What efforts have been made to keep campus safe for fall quarter?

    The following practices will apply at the Ellensburg campus and all university centers and teaching sites: 

    Accelerated Quarter Schedule
    The fall quarter will begin September 9 and end November 20, ahead of a forecasted increase in flu and COVID-19 cases, and to avoid the logistics of students leaving campus and returning after the Thanksgiving holiday. 

    Reduced Density on Campus
    The number of staff, faculty, and students on Ellensburg’s campus will be reduced in order to limit the risk of spreading COVID-19. The number of students living on campus has been limited to 1,600 (normally 4,000); more courses will be offered online; and a majority of faculty and staff members will continue to work remotely.

    Health Attestation
    All students and employees will be required to complete a COVID-19 Risk Mitigation Compliance form at the beginning of the quarter. This form is available on MyCWU and will help ensure students and employees understand the health risks of COVID-19 as well as their roles and responsibilities in mitigating those risks for themselves and others. Completed forms are due by September 18.

    Daily Health Screening
    CWU has developed an online tool that will allow employees and students to monitor their potential COVID-19 symptoms on a daily basis. This tool is located in MyCWU and must be completed each day, prior to coming to campus. If you are sick, you must stay home.

    Distancing
    Until a vaccine is available, physical distancing is a crucial factor in reducing the spread of COVID-19. The best distancing practice is to remain at least six feet apart from one another. The use of face coverings is also required, and these rules will apply inside and outside of buildings. In addition, learning spaces and offices spaces are being reconfigured to accommodate six feet of physical distancing. Signage is being placed throughout campus to encourage traffic flows and keep people properly spaced apart inside and outside of buildings. 

    Client-facing Spaces
    Many spaces on campus involve face-to-face service, such as dining, stores, and advising/counseling. In addition to using online service options, the spaces will be reconfigured in ways modeled after retail stores (i.e., using protective barriers).

    Face Coverings and Other Physical Protections
    Everyone who comes on campus will be required to wear face coverings. This rule applies to all employees, students, visitors, and outside personnel (vendors) unless they are unable to do so because of a health-related reason. Face shields may be worn while teaching or working if the employee prefers. The Face Covering Policy, CWUP 2-40-145, is available online.

    CWU will provide cloth face coverings to all students and employees. Alternative face coverings (hoods, shields, face guards) will also be made available to employees whose positions require additional protection, as well as to students and staff, upon request.

    Sanitizing and Washing
    The university will continue to emphasize the sanitization of shared spaces and the importance of regular handwashing and sanitizing. CWU’s custodial staff will clean all classrooms, labs, and studios at least once daily, and they will sanitize public washrooms twice a day. Sanitizing wipes will be available in all teaching and work areas so spaces can be cleaned between uses. Hand sanitizing stations will be available throughout the university facilities.

    Wildcat Influencers
    The Wildcat Influencer Initiative aims to positively influence and normalize behavioral change in the CWU community to mitigate the spread of COVID-19. This program seeks to educate and empower student, faculty, and staff leaders by sharing up-to-date public health information, best health practices, and medical and counseling resources. It also serves as a way to model acceptable behaviors to peers and others in the CWU community.

    Cooperation and Culture
    The university will take responsibility for implementing the plan and for monitoring emerging research findings and changes in public policies. All of us must join together to keep one another safe. We can do this by distancing, wearing facial coverings, and frequently washing our hands.

  • How did CWU make decisions about Welcome to Fall 2020?

    The Fall 2020 Planning Group, led by Project Management Office Director James Jankowski, included representatives from 33 departments and all five divisions of the university, as well as Dr. Mark Larson, a Kittitas County Public Health officer. Additional members include Elvin Delgado, 2020-21 faculty senate chair; Walter Szeliga, 2019-20 faculty senate chair; and Gary Bartlett, United Faculty of Central president — all of whom sit on the advisory council that reviews submitted plans. 

    Final recommendations were overseen by President Gaudino and his cabinet, and Lynn Franken, who served as assistant to the president for special projects.

    Plans were developed in 12 areas, with multiple subsets in some cases. The areas are teaching and learning; library; housing; auxiliary services (i.e., dining, child care center); police and public safety; facilities (pedestrian traffic flow/ventilation, cleaning guidelines, materials procurement, furniture moves); administrative (office spaces/conference rooms); service centers (transactional spaces, such as cashier windows); programming (campus events); athletics; managing COVID-19 (testing, contact tracing, self-screening); and socialization (plan for dissemination and compliance).  

  • Are face coverings required? What happens if they aren’t worn?

    Yes. Everyone on campus is required to wear face coverings. Face coverings will be provided for all faculty, staff, and students. If you received a single-layer black mask in August, you may pick up new two-layer black face mask by visiting the SURC Information Desk. Clear face shields are also available by contacting Human Resources. Employees, students, and visitors can now pick up their face coverings at the SURC Information Desk. Individuals are also welcome to bring their own face coverings when coming to campus. 

    If you seek an exemption, see the question below: “Can I get an exemption from having to wear a face covering due to a medical condition?"

    Students who enter classrooms or gathering places without face coverings, or remove them after entering the classroom, will be asked to cover their faces immediately or leave. If a student refuses to wear a face covering and will not leave the classroom, the professor will dismiss the class and submit a Student of Concern Report online to the Office of Student Rights and Responsibilities (SRR). SRR will contact the student and discuss the noncompliant behavior before the student will be allowed to return to the classroom.

     CWU can apply the following Washington Administrative Code that can address noncompliant student and employee behavior:

    • WAC 106-125-020 (5) Failure to Comply
    • WAC 106-125-020 (15) University Policy Violation
    • WAC 106-125-020 (12) Safety Violations
    • CWUP 2-40-145 Employee Face Covering
  • Where can I get a face covering if I need to be on campus? 

    CWU-branded face coverings are available for students who must be on campus. Students can pick up their free face coverings at the SURC Information Desk. Individuals are also welcome to bring their own face coverings when coming to campus.

    Additional options are available for purchase at the Wildcat Shop.

  • Can I get an exemption from having to wear a face covering due to my medical condition?

    Yes. CWU faculty, staff, and students may request a medical or health risk accommodation regarding face coverings. Determination of the accommodation will be made on a case-by-case basis through an interactive process. An option for someone unable to tolerate a face covering may include attending classes online or work remotely. 

    Students should contact Disability Services at ds@cwu.edu

    People who have difficulty communicating due to face coverings can inquire about the availability of clear masks.

    Accommodations that pose a threat to the health or safety of other people are not appropriate. An accommodation may not include allowing someone to not wear a face covering where it is required.

  • How many students are living in campus housing in fall 2020?

    There are currently 1,600 students living in campus residence halls and apartments. Typically, about 4,000 students live in campus housing.

  • Will the decline in enrollment have an impact on Services and Activities (S & A) funding?

    With the enrollment reduction, the number of students paying into the Services and Activities funding pool will reduce the availability and use of S&A funds for the continued support of positions, services, facilities, and programs. The S&A Committee is preparing for a quadrennial budget process and will have to consider the long-term impact of the enrollment decline on current and future S&A budgets.

Daily Health Checks & Attestation

COVID-19 Reporting Forms

  • Why am I being asked to complete the COVID-19 Reporting form?

    Students, faculty, and staff that attend in-person classes or work on the CWU Ellensburg campus are urged to complete the online COVID-19 Reporting Form when:

    • You have been tested for COVID-19
    • You have been instructed to self-quarantine for suspected COVID-19 infection
    • You have received a positive COVID-19 test result
    • You have met any of the following in the last 14 days:
      • Are experiencing symptoms of COVID-19 (fever, cough, shortness of breath, weakness, fatigue, nausea, change in taste or smell)
      • Been in close contact with a COVID-19 positive individual.

    Do not use the COVID-19 Reporting form for:

    • Reporting your concern or knowledge of others COVID-19 condition. The form is only for individuals to report their own health conditions.
    • Asking for academic assistance related to your COVID-19 status.

    CWU will not know of all positive cases in our community. The reporting form can activate CWU protocols and provide needed resources and support.

  • Who will have access to data from the COVID-19 Reporting form?

    CWU is committed to ensuring that your submission remains confidential in accordance with applicable law and will only be used to provide support and resources. Only public health officials and CWU’s dean of student success and director or Student Health will have access.

  • I heard someone has COVID, should I fill out the reporting form?

    No. This form is not for reporting your concerns or knowledge of others COVID-19 condition. It is only for individuals to report their own health conditions.

Fall Schedule/Academics

Operations

  • Which facilities are open on the CWU-Ellensburg campus?

    Most CWU buildings are closed to the public, but campus housing and dining services remain available to students who continue to reside here. The Student Medical & Counseling Clinic also remains open for services. Information specific to dining will be posted on the website.

  • Is the Student Union & Recreation Center (SURC) open?

    Beginning September 9, the SURC will only be accessible at the main entrances by CWU students, staff, and faculty. Community members who wish to access the campus store (Wildcat Shop) must do so through the external southeast entrance near the loading dock during business hours.

  • Is the Wildcat Shop in the SURC open?

    The Wildcat Shop is closed for in-store purchases. However, orders can still be processed online seven days a week at wildcatshop.com

    Please note that all orders must be shipped during this time and there is no pick-up option. Customers who need repair work on their Apple computers can still receive help during the temporary closure. For assistance and current procedures, visit the CatTech device repair website

    If you need help locating products not available on the website, call 509-963-1311 or email wildcatshop@cwu.edu. Questions about specific areas may be directed to the following:

    • Textbooks: 509-963-1354 or textbooks@cwu.edu 

    • Online orders: 509-963-1648 or wildcatshop@cwu.edu

    • Computers and electronics, cattech@cwu.edu

  • Is the Recreation Center open fall quarter? What is available and what safety measures are in place?

    Yes. The Recreation Center is creating an environment that promotes physical distancing and is sanitized regularly. Some programs and services will not be available until a later date, and memberships will be limited to CWU community, students, staff and faculty (no spouses, partners, alumni, children, or community members) as we focus on student well-being. Visit the Recreation website for fall quarter updates.

  • Which CWU recreational services are available?

    Outdoor Pursuits & Rentals (ORP) is providing services to those who would like to rent outdoor equipment. Please call (509) 963-3537 before arriving and maintain physical distancing during pick up and drop off.

  • Will events take place on campus this fall?

    Yes. While things might look a bit different, CWU is committed to offering an array of programs and activities for students this fall with the flexibility to respond to changing conditions as needed, while also adhering to health department requirements..

    Events and activities will be promoted in various ways,  including posters, digital screens, social media, the university event calendar, announcements, and the CWU Connect  app. To stay current, visit the CWU Event Calendar, download the CWU Connect app from the app store (free), and follow @cwuhype, @CWUwildcats, and other CWU department social media accounts.

Health & Safety

  • What efforts have been made to keep campus safe for fall quarter?

    The following practices will apply at the Ellensburg campus and all university centers and teaching sites: 

    Accelerated Quarter Schedule
    The fall quarter will begin September 9 and end November 20, ahead of a forecasted increase in flu and COVID-19 cases, and to avoid the logistics of students leaving campus and returning after the Thanksgiving holiday. 

    Reduced Density on Campus
    The number of staff, faculty, and students on Ellensburg’s campus will be reduced in order to limit the risk of spreading COVID-19. The number of students living on campus has been limited to 1,600 (normally 4,000); more courses will be offered online; and a majority of faculty and staff members will continue to work remotely.

    Health Attestation
    All students and employees will be required to complete a COVID-19 Risk Mitigation Compliance form at the beginning of the quarter. This form is available on MyCWU and will help ensure students and employees understand the health risks of COVID-19 as well as their roles and responsibilities in mitigating those risks for themselves and others. Completed forms are due by September 18.

    Daily Health Screening
    CWU has developed an online tool that will allow employees and students to monitor their potential COVID-19 symptoms on a daily basis. This tool is located in MyCWU and must be completed each day, prior to coming to campus. If you are sick, you must stay home.

    Distancing
    Until a vaccine is available, physical distancing is a crucial factor in reducing the spread of COVID-19. The best distancing practice is to remain at least six feet apart from one another. The use of face coverings is also required. These rules will apply inside and outside of buildings. In addition, learning spaces and offices spaces are being reconfigured to accommodate six feet of physical distancing. Signage is being placed throughout campus to encourage traffic flows and keep people properly spaced apart inside and outside of buildings. 

    Client-facing Spaces
    Many spaces on campus involve face-to-face service, such as dining, stores, and advising/counseling. In addition to using online service options, the spaces will be reconfigured in ways modeled after retail stores (i.e., using protective barriers).

    Face Coverings and Other Physical Protections
    Everyone who comes on campus will be required to wear face coverings. This rule applies to all employees, students, visitors, and outside personnel (vendors) unless they are unable to do so because of a health-related reason. Face shields may be worn while teaching or working if the employee prefers. The Face Covering Policy, CWUP 2-40-145, is available online.

    CWU will provide cloth face coverings to all students and employees. Alternative face coverings (hoods, shields, face guards) will also be made available to employees whose positions require additional protection, as well as to students and staff, upon request.

    Sanitizing and Washing
    The university will continue to emphasize the sanitization of shared spaces and the importance of regular handwashing and sanitizing. CWU’s custodial staff will clean all classrooms, labs, and studios at least once daily, and they will sanitize public washrooms twice a day. Sanitizing wipes will be available in all teaching and work areas so spaces can be cleaned between uses. Hand sanitizing stations will be available throughout the university facilities.

  • What are the primary health and safety protocols in place for this fall?

    The Centers for Disease Control and Prevention (CDC) continues to encourage physical distancing, frequent handwashing, wearing face coverings, and cleaning and disinfecting frequently touched surfaces. These preventive measures are expected to continue throughout the coming academic year, even if Kittitas County enters phase 4 of the state’s Safe Start plan before commencement 2021.

  • Will CWU be coordinating flu shots this fall?

    Yes, Human Resources is working on a plan and will advertise when flu shots are available.

  • Are students required to monitor their own health?

    Yes. All members of the CWU community must monitor their own health. Students, faculty, and staff who are coming to campus will be required to log into their MyCWU account daily to participate in a Self-Health Check. The Health Check is a short questionnaire that asks if the student or employee is experiencing COVID-19 symptoms, is under quarantine, or is awaiting COVID test results. Once the questionnaire is complete, the student/employee will be instructed to come to campus, stay home and await their test results, or stay home and contact their health care provider about their symptoms. 

  • I want to get tested for COVID-19. Where should I go?

    Kittitas Valley Hospital has created a temporary coronavirus testing clinic at 716 E. Manitoba Ave. that is open seven days a week from 9 a.m. to 5 p.m. People are encouraged to call the clinic at 509-933-8850, prior to visiting.

    If you are experiencing respiratory symptoms, please do not go to a health care provider before calling first. 

  • What happens if numerous students, faculty, or staff start testing positive for COVID-19?

    The university has put together a COVID Task Force that is updating and testing its plans to address positive cases on campus. If there is an outbreak on campus, CWU will work with public health officials to determine the best way to proceed. Quarantine and isolation protocols will be followed, and CWU will work with the Kittitas Department of Public Health on contact-tracing efforts. If there is a widespread outbreak, classes may be suspended or the campus may be closed entirely to ensure the safety of everyone in the community. 

  • What if a professor tests positive for COVID-19?

    Professors who test positive for the virus will be required to isolate for 14 days. Treatment will be provided by the individual’s personal physician or other self-selected health provider. Depending upon timing and other situational issues, the professor’s classes will continue remotely or revert from in-person to remote. Those classes may be temporarily overseen by another professor, or they may be postponed to a future academic quarter.

  • How will six feet of physical distancing be managed across campus and as students enter and leave buildings and classrooms?

    Strategies include floor stickers, signage, videos, social media, spacing technologies, furniture placement (and creative queue arrangement), location, and regular reminders about physical distancing. Efforts are underway to modify furniture configuration in learning spaces to maintain six feet of physical distancing, and departments also are submitting requests to the campus facilities team to reconfigure office spaces to ensure proper distancing.

  • How often will classrooms and computer labs be cleaned and sanitized?

    Classrooms and computer labs will be cleaned twice a day. In addition, hand-sanitizing stations will be located throughout campus for faculty, staff, students, and visitors.

  • How will CWU foster compliance with health and safety protocols?

    All syllabi will contain a message about COVID-19 and safety protocols. CWU is creating signage, floor decals, a toolkit, videos, and other materials to disseminate information, guide behavior, promote compliance, and build community. Student, staff, and faculty Influencers for a safe campus are being identified and will undergo training before fall quarter begins. If you are interested in becoming an Influencer, email Marissa Howat at Marissa.Howat@cwu.edu

  • Will safety-related signage be provided for fall? What other materials will be available?

    Yes. Signage is currently being placed throughout campus. The areas of focus will be classrooms, common areas, public areas, building entries/exits, elevators, and bathrooms.

  • What provisions are being implemented for temperature-taking and COVID-19 testing?

    Although Washington state’s phase three requirements do not include temperature-taking, CWU has ordered 5,000 individual thermometers to be distributed to students as part of a wellness kit.

    CWU protocols for students needing COVID-19 testing during normal business hours will be posted on the Student Health Services website once they are finalized. Plans for on-site testing will be finalized prior to move-in. Testing is available for faculty and staff, upon referral, at the Kittitas Valley Healthcare temporary coronavirus clinic. Tests also can be conducted at some local primary care offices. Please call your health care provider before arriving to the clinic.

  • What provisions will be in place regarding contact tracing, isolation, and quarantine?

    Currently, the Kittitas County Public Health Department is handling CWU student and employee tracing. CWU has identified isolation/quarantine spaces for 50 individuals and has processes in place to provide medical attention and food for those in isolation.  

  • What should I do if I find out a fellow student or instructor is suspected of having, or is diagnosed with, COVID-19?

    All confirmed diagnosed cases of COVID-19 are reported to the patient and the patient’s county public health department. If the student, faculty, or staff member is currently employed at CWU or attending classes, Kittitas County Public Health will contact Central’s liaison to begin contact tracing. Any individuals believed to have been exposed to the patient will be contacted by the public health department and provided instructions. 

    Speculation and suspected cases will not be addressed. COVID cases are only considered official once a confirmed diagnosis has been made and verified by Kittitas County Public Health.

Resources

  • What additional technology is available and what steps are needed to get access?

    About 200 laptops will be made available for loan to students, as needed. We encourage students to bring laptops with them to campus whenever possible. However, if you need a laptop for fall quarter, please complete the Equipment Checkout form. Supplies are limited, and devices are checked out on a first-come, first-served basis.

  • Are there resources available for first-time online students?

    Yes. The CWU Multimodal Learning Center and CWU Technology Services will be available to help students prepare for this new online-based curriculum. Individual departments may also offer training sessions, advising opportunities, and other resources to help students transition to a less-traditional learning platform.

  • How can I request information services?

    Although Samuelson Hall is closed, the Service Desk staff is working remotely. Any technology pickup/drop off or in-person assistance will need to be scheduled to take place outside of Bouillon Hall. Bouillon is locked, along with all other academic facilities, so please continue to contact the Service Desk to coordinate any hardware- or software-related support at 509-963-2001 or servicedesk@cwu.edu.

  • How can I get help from the Student Counseling and Medical Center?

    The following measures have been put in place to ensure, whenever possible, continuity of care and the protection of student and staff health:

    Student Counseling
    • Services will now be offered via a teletherapy model, meaning that most services will be provided remotely, even if you live in Ellensburg.  
    • Appointments for existing clients have been converted to teletherapy appointments unless you have made specific other arrangements with your counselor.
    • Students who were on the wait list for any service will be contacted by a staff member with specific instructions about how to seek additional services. 
    • If you have never requested Student Counseling services before, call the front office at 509-963-1391. The staff will help you set up a teletherapy or in-person appointment.
    • If you are in crisis and need support, call 509-963-1391 and the staff will help you set up a teletherapy or in-person appointment.
    • Students also can access crisis support at any time from any location by calling 1-800-273-8255 or texting “HOME” to 741741. A complete list of crisis resources is available on the website.
    • The Student Counseling building is open Monday through Friday from 8 a.m. to 5 p.m. You are welcome to come in if you are unable to call us and need to request services.   

    Student Medical Services
    • The Student Counseling and Medical Services building is open. You are welcome to come here if you are unable to call and need to request services. Hours of operation are 8 a.m. to 5 p.m. 
    • We will no longer offer web booking for appointments. Students must call and be screened prior to making an appointment. The Student Medical Services number is 509-963-1881.

  • What can I do if I am in need of food assistance?

    The community has a number of resources available if you experience food insecurity. For more information, please refer to the Kittitas County Community Resources Guide.


    FISH Community Food Bank
    • 
    804 Elmview Road, Ellensburg
    • Mon., Tues. 2:30 p.m. – 5 p.m.; Wed., Thurs. 2 p.m. – 4 p.m.; Fri. 9 a.m. – 11:30 a.m.; Closed Sat. & Sun.
    • Clients are not admitted to browse the pantry, but will receive groceries at a “pass through” location marked for distribution. Grocery distribution will be prepackaged. More information is available at kvfish.org.
    • Anyone who is sick should not go to the pantry, but you can call 509-925-5990 to receive instructions about how to acquire food.


    APOYO
    • Contact information available at apoyofoodbank.org.

    Basic Food benefits
    • Students can apply online or by phone at (877) 501-2233. A decision tree is located here to help determine eligibility.


    2-1-1
    • Call 2-1-1 or visit wa211.org to connect to a host of community resources (food, financial services, homelessness to rent assistance).


    Please note: PUSH pantries located in academic buildings will not be accessible while staff are working remotely. Contact PUSH staff at 509-963-1585 if you have questions or are looking for support in accessing any resources listed above, or contact the CWU Office of Case Management at 509-963-1515.

General Information

  • Is CWU restricting travel to other countries or locations?

    CWU has suspended all education abroad programs and university-related international travel by students through the end of spring quarter 2021.  

    While both the Centers for Disease Control and Prevention (CDC) and the US Department of State (DOS) have removed their previous global advisories, they maintain high-level, destination-specific travel advisories due to COVID-19 risk. The CDC maintains Level 3 Travel Health Warnings (Avoid Nonessential Travel)—its highest level of Travel Notice—for the majority of the world and continues to recommend US colleges and universities suspend student international travel programs. Similarly, the DOS maintains at least Level 3 Travel Advisories (Reconsider Travel)—the second highest level of Travel Advisory—for most of the world, specifically citing COVID-19. Moreover, the U.S. and countries around the world continue to maintain an array of travel restrictions, stay-in-place orders and other measures to stem continued transmission. 

    The university's administration and Office of International Studies and Programs continue to monitor developments and will evaluate the viability of further terms at a later date. Students should not make any non-refundable payments at the moment; CWU will not reimburse students for such expenses in the event of cancelation.

    Any member of the CWU community who chooses to disregard university recommendations for international travel must understand they will do so at their own risk and may face difficulties in return travel to the U.S. and/or possible restricted access to the CWU campus.

  • What if I wish to travel internationally on non-CWU-sponsored trips?

    If your plans include traveling, particularly internationally, please understand you will do so at your own risk and may face difficulties in return travel to the U.S. and/or possible restricted access to the CWU campus. Depending on your destination, you may have to make difficult decisions to change or even cancel plans to ensure your own well-being and timely return to campus. In many countries, there may be new entry and exit control measures and even quarantines implemented with very little notice.

    These actions could severely impact your plans and/or delay your return home or your ability to return to campus once you are back in the state. Please carefully weigh the risks and benefits of any international travel and view U.S. Centers for Disease Control and Prevention information on COVID-19 to learn more.

  • How does this situation affect financial aid?

    Financial aid packages for virtual and online classes remain the same as they would have been for in-person instruction. For financial aid questions, e-mail the Financial Aid Office at financialaid@cwu.edu. Students can also book a phone appointment with a counselor at the Financial Aid department’s website

    For questions regarding a student’s account, including charges, billing, and refunds, contact Student Accounts via email at studentaccounts@cwu.edu or cwu.edu/student-accounts/contact-us. Your student ID will be required for all communication and messages.

  • If the public health situation worsens, what additional steps will the university take?

    The university has extensive and thorough emergency procedures, and is committed to doing everything it can to ensure the health and safety of our community. Because this is a rapidly changing situation, we need to prepare for a range of possibilities. 

    In the event that a quarantine involving students becomes necessary, we are preparing for a multi-faceted response that would include providing food service and/or moving students off-campus or to sequestered areas of the residence halls. In the event many cases are diagnosed, those who could safely leave the campus would be encouraged to do so, thereby increasing our capacity to assist others who are unable to travel.

    The university is coordinating closely with county public health agencies and the Washington State Department of Health on its response, including contingency planning.

  • Is there information available about any community members being screened for COVID-19?

    To protect their privacy, CWU legally is not able to release personal information about any students or university community members who are being monitored or tested for novel coronavirus, including their location. Information regarding COVID cases and screenings is available through Kittitas County Public Health, which maintains all COVID-related information.

  • How is CWU following up with people who were in contact with anyone who is being tested?

    Local health departments closely monitor people who are at potential risk and have protocols for contacting individuals who may have been in close contact with CWU community members being screened for the novel coronavirus, such as roommates. Should any CWU community member be diagnosed with the novel coronavirus, the relevant local health department and CWU would initiate appropriate protocols to protect the health of anyone deemed to be at risk.

  • Are there any resources for combating stigmatization, bias and xenophobia related to the coronavirus?

    Many of us are concerned about what the people in our communities may be experiencing, including possible stigmatization or discrimination based on racial bias or appearances. Please help others understand that the risk of coronavirus is not at all connected with race, ethnicity or nationality.

    Stigma doesn’t fight the illness and will hurt innocent people, but sharing accurate information during a time of heightened concern is one of the best things we can do to keep rumor and misinformation from spreading. Public Health — Seattle & King County has compiled resources for combating stigmatization, bias and xenophobia that can be used to prevent and respond to incidents of discrimination. If you know of incidents of bias related to the novel coronavirus, please notify the CWU Diversity and Equity Center.

  • Who should I contact if I have a personal situation not covered by the previous questions?

    Students should talk to a professor, lecturer or academic adviser in their department if they have questions regarding coursework, online class meeting times, attendance, assignment due dates, testing procedures, tutoring opportunities, and related concerns. They should also contact the appropriate department to ask department-specific questions.